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Case Analysis on Decision Dilemmas

The Team
Name

ID

Case

Sazia Afreen Shania

1310283060

Case-1

Rashidul Aman

1430880060

Case-2

Muntasir Ibrahim

1520973660

Case-3

Ishita Jahan Mim

1430786660

Case-4

Md. Ariful Islam

1420917090

Case-5

HRM 631, Sec. 01


Spring 2016

Case 1
A young manager in a high technology firm was offered
a position with a double salary by the firms competitor.
Her firm arguing that her knowledge of specialized
manufacturing processes would give the competitor
unfair advantage. the firm argued that it was unethical
for her to accept the competitors offer. What should I
do in her situation?
Accept the offer
Reject the offer

Q-1) what should the young manager do? Why did you make the
choices? Justify answer.

Decision:
The

Accept the offer

reason for making the choice


Due to double the salary
Due to financial benefits
Based on social performance
Expectation of similar job environment
For the career growth

Q-2) What Principles & Basic values did you used in decision making?

Principles or basic values for decision-making


Moral value
Competence value

Q-3) what additional information would you need in order to be certain about your
choices?

Additional

information needed
Culture
Job environment
Competency of peers
Medical insurance
Provident fund
Gratuities
Leave and perks policy

Q-4) What circumstances might arise to make you change your mind about your
decision? Could there be a different answer to the case in a different circumstance?
To

reject the offer circumstances:


Doubling salary by current company
High level of loyalty
Switching job seems to be more costly

Q-5) What do your answers tell you about your own emotional intelligence,
values, cognitive style, attitude toward change, and core self-evaluation?
Emotional

intelligence

Values
Cognitive

style
Attitudes forward change
Core self evaluation

Case_2 :

Wendys Claim : their hamburgers are more


hot and juicy than any other hamburgers
A consumer advocate organization did a
survey and found that each competitor
hamburger brand received approximately the
same number of votes for being the juiciest
The consumer group advocated that Wendys
not advertise its hamburgers to be the juiciest
Wendys had tests showed different results
and they that the image of the burger was the
important thing, not the test results

Decision Dilemma : Should


the advertisements cease or
not?

My choice is :
Wendys hamburgers
SHOULD cease to
advertise.

Discussion Questions and Review:


1.

Why did you make the choices you did in the case? Justify answer
The choice is based on social performance maximization. Company
has an obligation to the customer about the serving right information

2. What principles or basic values for decision making did you use in the case?
INSTRUMENTAL VALUES
Helpful(working for the welfare)
Intellectual (intelligent, reflective)
Logical (consistent, rational)
Open-minded (accepting, broadminded)
Responsible (dependable, reliable)
3.
..

TERMINAL VALUES
Freedom (free choice)
Wisdom (a mature understanding of
life)
Equality (equal opportunity for all)

What additional information would you need in order to be certain about your choices?
1. Prior Record of the Advertising of Wendys
2. Various Food Review of this food joint
3. Reputation of the Consumer Advocacy
organization.

4. Validity Survey Method of the Consumer


Advocacy organization.
5. Way of Communication of the Survey
Report through proper media

4. What circumstances might arise to make you change your mind about
your decision? Could there be a different answer to the case in a
different circumstance?
This is related to an important dimension that is Tolerance of Ambiguity
DECISION MIGHT GET CHANGE UNDER BELOW CIRCUMSTANCES :
The Consumer advocacy Organization is relatively new in the field
Wendys Burger has stronger and proven survey record which compliant with the
local law
Wendys Burger communicates their agenda well and positively with consumer

5. What do your answers tell you about your own emotional intelligence,
values, cognitive style, attitude toward change, and core self-evaluation?
Ability to diagnose and
recognize own
emotions
Ability to neutralize
the emotions

E.I

Values

Self-esteem : Explain the task


Core Self
Cognitive
Self-efficacy: Handled the
Evaluation
Style
exercise
Emotional stability :
Attitude
impartial towards both side.
Towards
Locus of control: Need more
Change
data
Tolerance Of Ambiguity

INSTRUMENTAL VALUES :
Helpful , Independent ,Intellectual
Logical
TERMINAL VALUES:
Freedom ,Wisdom, Equality
Knowing : Emphasizes facts, details,
Focuses on validity, credibility of data
Planning: Seeks agendas, outlines
Creating : action, spontaneity, and
possibilities

Case 3
After several profitable years, the Bob Cummings Organic Vitamin
Company was made available for sale. Bobs movie and TV appearances
precluded him from keeping track of a large company, and it became
apparent that, if present trends continued, the company would either have
to expand substantially or lose a large share of the market. Several firms
were interested in purchasing the company for the asking price, but one
firm was particularly aggressive. It sponsored several parties and
receptions in Bobs honor; a 35-foot yacht was made available for his use
during the summer; and several gifts for family members arrived during
the holidays. Bobs wife questioned the propriety of these activities. Was it
appropriate for Bob to accept the gifts? Should he sell to that firm?

Summary
Bob Cummings, a celebrity and a businessman
Organic Vitamin Company was for sell
Influence of an aggressive buyer
Decision dilemma situation

Q-1) Was it appropriate for Bob to accept the gift? Should he sell to
that firm? Justify your answer.

Inappropriate to
accept the gift

Shouldnt sell to that


aggressive firm

Q-2) What Principles & Basic values did you used in decision making?

Ethical Decision Making


Personal Value
Moral Judgment
Interpersonal Need

Q-3) What additional information would you need in order to be certain about your
choices?

Relationship
between Bob &
Buyer

Government law
& regulations

Appropriate
System of selling
a company

Q-4) What circumstances might arise to make you change your mind about
your decision? Could there be a different answer to the case in a different
circumstance?

If there is only one buyer

If aggressive buyer offering


highest

Take back the gift

Q-5) What do your answers tell you about your own emotional intelligence,
values, cognitive style, attitude toward change, and core self-evaluation?

Emotional Intelligence: managing and


controlling EI
Values:

Moral instrumental value (not

taking gift)
Social Terminal value ( welfare of
employee)
Cognitive Style: Knowing- PlanningCreating

Case 4
John Waller was hired to coach football. After two seasons, he was
so successful that he was named coach of the year by UPI, Sporting
News, and ESPN. He was also very vocal about the need to clean up
cheating in college athletics, especially among competitor schools
in his own conference. He heard rumors about inappropriate
alumni gifts to some of his own athletes, but after confronting those
involved, he received assurances that the rumors werent true. At
the beginning of the next season, however, he received conclusive
evidence that seven of the starters on his team, including an AllAmerican, had received financial benefits from a wealthy booster.
What should Waller do?

Q-1) what should the young manager do? Why did you make the
choices? Justify answer.

Suspend the athletes because they are expected to:


Behave with dignity, respect and good
sportsmanship
Conduct themselves with honesty and good
sportsmanship at all phases
Prohibit themselves from receiving any kinds of
in appropriate benefits.
Notifying the coach about these unethical
practices if they get to know it or suspect of it

Q-2) What Principles & Basic values did you used in decision making?

Terminal Value was used and its is the goal that we


work towards and view as most desirable. This value
was used because:
There were a large number of people to be
suspended that would affect the whole team
Athletes career was also considered, if they were
thrown out of the team, their career would be
ruined.

Q-3) what additional information would you need in order to be certain about your
choices?

Additional information like:


Proper investigation report
Popularity of the athletes
Mental and financial condition

Q-4) What circumstances might arise to make you change your mind about your
decision? Could there be a different answer to the case in a different circumstance?

The athletes should be kicked out because:


Strong evidence against seven of the members of the
team.
Violated the rules and regulations of the team.
If they are not punished, they might find some other
ways to engage into unethical practices which the
coach will not be aware of.
Also in future the new athletes can also engage
themselves into unethical practices.

Q-5) What do your answers tell you about your own emotional intelligence,
values, cognitive style, attitude toward change, and core self-evaluation?
Emotional

Intelligence: As being emotionally stable I have taken decision based


on logical consequences of my decision.
Values: Suspending the athletes was the right decisions because they should be
punished for breaching the code of conduct and hence terminal value was use here.
Cognitive style: I have found all the rational datas about the athletes inappropriate
gifts and financial benefits and analyzed it carefully and I had to set up the objective
carefully.
Attitude

towards change: Rational decision-making process has been used


and as precise information was given it was less ambiguous.
Core-self evaluation: My core capabilities are based on generalized selfefficacy, from that point of view I have found that I have the ability to
perform capably across a variety of circumstances. And I have the capability
to adapt changes in behavior, action, and decision

Case 5
Rogers company had been battered by competition from Asian firms.
Not only were Asian products selling for less money, but their quality
was subsequently higher. By investing in some high-technology
equipment and fostering better union-management relations, Roger was
relatively certain that the quality gap could be overcome. But his
overhead rate was more than 40% above that of the competitor firms. He
reasoned that the most efficient way to lower costs would be to close one
of this older plants, lay off the employees and increase production in the
newer plants. He knew just which plant would be the one to close. The
trouble was, the community was dependent on that plant as its major
employer and had recently invested a great deal of money for highway
repair and street light construction around the plant. Most of the
workforce were older people who lived in the area most of their lives. It
was improbable that they could obtain alternative employment in same
area.

Q-1) what should the young manager do? Why did you make the
choices? Justify answer.

Q-2) What Principles & Basic values did you used in decision making?

Ethical decision making was the major principle & Value.

According to the 2nd level or conformity level in the


classification of moral judgement into stages of development
moral reasoning is based on conforming to and upholding
the conventions & expectations of the society.

Companies which effectively manage ethical trade-offs are


able to develop a principled level of moral maturity.

Q-3) what additional information would you need in order to be certain about your
choices?

Q-4) What circumstances might arise to make you change your mind about your
decision? Could there be a different answer to the case in a different circumstance?

Yes my Answer would be Different under the below circumstances

If the employees of the old plant are deliberately reluctant to


work.
If the old plant has lack of logistics support which ultimately
made the product price to raise.
If there are legal concerns from local authority/govt to run
such a plant in that community.
Finally after doing the feasibility analysis, it was proved that
the old plant wont be able to turn into a profitable unit in
near future.

Q-5) What do your answers tell you about your own emotional intelligence,
values, cognitive style, attitude toward change, and core self-evaluation?

Thank you..!