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Motivation at Work

Nguyen Thu Huong


Faculty of ESP
FTU
Four key thinkers
 Maslow
 Herzberg
 McGregor
 Drucker
Maslow ‘Hierarchy of Needs’
Communication
 Top-down vs Bottom-up
 Internal vs External
 Internal:
 Formal: meetings, presentations, reports
 Informal: at the water cooler, or on the
grapevine
 External: PR events
Team members

Head Good at thinking and


people problem-solving

Hand Good at doing and


people acting

Heart Good at networking


people and resolving conflicts