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W ELCO M E

Com puter System Servicing


(CSS) N C II
ACT 17A

Three Competencies:

BASIC COMPETENCIES
COMMON COMPETENCIES
CORE COMPETENCIES

BASIC
COMPETENCIES

BASIC COMPETENCIES

Unit 1. Participate in
workplace communication

BASIC COMPETENCIES

Unit 2. Work in a team


environment

BASIC COMPETENCIES

Unit 3. Practice career


professionalism

BASIC COMPETENCIES

Unit 4. Practice occupational


health & safety

COMMON
COMPETENCIES

COMMON
COMPETENCIES

Unit 1. Apply quality


standards

COMMON
COMPETENCIES

Unit 2. Perform computer


operations

COMMON
COMPETENCIES

Unit 3. Perform mensuration


and calculation

COMMON
COMPETENCIES

Unit 4. Prepare and Interpret


Technical drawing

COMMON
COMPETENCIES

Unit 5. Use hand tools

COMMON
COMPETENCIES

Unit 6. Terminate and


connect electrical wiring and
electronics circuit

COMMON
COMPETENCIES

Unit 7. Test electronic


components

CORE
COMPETENCIES

CORE COMPETENCIES

Unit 1. Install and configure computer systems


Unit 2. Set-up computer networks
Unit 3. Set-up computer servers
Unit 4. Maintain and Repair computer systems and
networks

CORE COMPETENCIES

Unit 1. Install and configure computer systems


LO1.

Assemble computer hardware

LO2.

Install operating system and drivers for


peripherals/devices

LO3.

Install the computer application software

LO4.

Conduct testing and documentation

CORE COMPETENCIES

Unit 2. Set-up computer networks


LO1.

Install network cables

LO2.

Set network configuration

LO3.

Set router/Wi-Fi/Wireless Access Point/Repeater


configuration

LO4. Inspect and test the configure computer


networks

CORE COMPETENCIES

Unit 3. Set-up computer servers


LO1.
LO2.
LO3.

Set up user access


Configure network services

Perform testing, documentation and pre-deployment


process.

CORE COMPETENCIES
Unit 4. Maintain and Repair computer systems and networks

LO1.

Plan and prepare for maintenance and repair

LO2.

Maintain computer systems and networks

LO3.

Diagnose faults of computer systems

LO4.

Rectify/Correct defects in computer systems

LO5.

Inspect and test the computer systems and networks

TH E EN D