A PRESENTATION ON

SIX SIGMA

SIX SIGMA – A DESCRIPTION
ØSix Sigma is a quality management initiative that seeks to improve the quality of process outputs by identifying and removing the causes of def errors and minimizing variability in manufacturing and business processes. ØThis concept was originally developed by MOTOROLA in U.S.A. in 1981. the concept was formulated by BILL SMITH. ØThis technique was inspired by quality improvement methods such as quality control , TQM , and Zero Defects based on the work of pioneers such as Deming , Juran , Ishikawa , Taguchi and others.

Six Sigma Methods:
Two different methodologies are : vDMAIC : v DMAIC is used for projects aimed at improving an existing business process. v vDMADV : v DMADV is used for projects aimed at creating new product or process designs.

PHA SES O F T H E M E T H O D O L O G I E S :
DMAIC DMADV

Ø Define. Ø Measure. Ø Analyze. Ø Improve. Ø Control.

Ø Define. Ø Measure. Ø Analyze. Ø Design. Ø Verify.

Sigma levels
SIGMA LEVEL 1 2 3 4 5 6 7 DPMO PERCENT DEFECTIVE 69% 31% 6.7% 0.62% 0.023% 0.00034% 0.0000019% PERCENTAGE YIELD 31% 69% 93.3% 99.38% 99.977% 99.9996% 99.9999981%

691,462 308,538 66,807 6,210 233 3.4 0.019

SIX SIGMA PARAMETERS :
ØProject Charter :

It is an authorization certificate, allowing the project manager to allocate organizational resources towards the completion of the implementation projects.
ØProblem Statement :

It provides detailed information, related to the essentialities of the project. It allows project managers to ascertain the overall scope of the project and determine the roles and responsibilities of the related stakeholders.
ØMission Statement : Ø

It allows implementation team members to understand the basic relation between the project and the business objectives of the company.

CONDITION UNDER WHICH SIX SIGMA IS APPLIED: ØWhen the cause of the low quality performance is unknown. ØWhen problems are found in common places. ØWhen the problems found are not able to well defined. ØWhen the approaches made are not inappropriate. ØWhen all the problem solving methods fail.

CONCLUSION:

Six Sigma has been described as a critical business tool for the 21st century. Like TQM and other quality initiatives, Six Sigma includes tools used to drive down defects, improve quality and profits, and thus, morale and profitability. Hence six sigma is used in business continuity , professions . security and emergency management

THANK-YOU…