Professional Documents
Culture Documents
The Heart
The Leadership Challenge Kouzes
and Posner
5TH GROUP :
Hanna Christina
Susan Yuliana
Moch. Idham
Ismayanto
Lutf
Introduction
Personal Recognition
Expect The best
Create a spirit of community
Be personally involved
Conclusion
INTRODUCTION
Encouraging the Heart addresses the
most important attribute of a leader
and that is about the principles and
practices that support the basic human
need to be appreciated.
Leading with heart helps tap into the
power of humans fully engaged in their
lives and work. This power comes from
encouraging the heart.
Encouragement increases the chance
that people will perform better
because people like to be recognized
for doing their best.
The other four leadership attributes
are only effective if you encourage the
heart.
Personal Recognition
Get close to People
People are just more willing to follow someone they like and trust
Be Thoughtful
It means knowing enough about another person to answer What
could I do to make this a memorable experience so that he
always remembers how important his contribution are?
Create A Spirit Of
Community
Connect
celebration,communit
y and commitment
Celebrate
accomplishments in
puplic
Make celebration
part of organizional
life
Provide social
support
Have fun together
Be Personally Involved
Show You Care
It helps leader stay in touch with whats really going on .
This personally demonstrate that you care.
Conclusion
The heart of effective leadership is genuine caring for
people. How much do you really care about the people
you lead?
When you're in love with the people you lead, the
products and services you offer, and the customers
and clients you serve, you just pour your heart into it.
Thank
you
welove you all