Welcome

To
Our Presentation

Australian Management
Practices
and Cultural Behaviors

Group Members
Serial No.

Name

Id

01.

Salman Farshi

B-110202039

02.

Mir Kamruzzaman Lizu

B-110202058

03.

Mahade Hasan Khan (L) B-110202068

04.

Md. Enaetullah Bhuiyan

114933

05.

Naimul Hasan Rabby

B-110202098

Remarks

Contents
Australian Facts and Statistics
Religion In Australia
Impact of Language
Australian society and culture
Australian Business Practices
Australian Etiquette and Customs
Business Etiquette and Customs in Australia
Other Important Things to Know
Management Practices Comparison
Hofstede cultural dimension

Salman Farshi
B-110202039
Australian Facts and Statistics
Religion In Australia
Impact of Language
Non-Verbal
Verbal

Topics

Australian Facts and Statistics

Location:Oceania,continentbetweentheIndianOceanandtheSouthPacific
Ocean

Capital:Canberra
Climate:Generallyaridtosemiarid;temperateinsouthandeast;tropicalin
north

Population:19,913,144(July2004est.)
Ethnic Make-up:Caucasian92%,Asian7%,aboriginalandother1%
Government:democratic,federal-statesystemrecognizingtheBritish
monarchassovereign

Religion in Australia

Impact Of Language Of Australia

Non-verbal Codes
Gestures:
Australians consider a "thumbs up" a rude gesture.

Australians cover their mouth when they yawn. This gesture is used along with the phrase,
"Excuse me.
If an Australian man wants to fight in a bar, he or she needs to finish his or her beer, turn the
empty glass over, and place it "squarely" on the bar.
Australian men do not show emotions often. If they show too much physical emotion, they are
labeled as "unmanly.
To wink at a woman is considered inappropriate and improper to express feelings or friendship by
a man.

Impact Of Language Of Australia

Touching:
A firm, friendly handshake is the customary greeting.
Women friends may kiss and hug when greeting each other. Between men, a quick pat on
the back is considered normal if they are close friends.

Space:
Respect personal space; dont stand too close to people when talking to them. Queuing is
importantnever barge or jump into a line, always go politely to the end and wait your turn.

Impact Of Language Of Australia

Verbal Language
Although Australia has no official language, it is largely monolingual with English being
the de facto national language. Australian English is a major variety of the language
which is immediately distinguishable from British, American, and other national dialects
by virtue of its unique accents, pronunciations, idioms and vocabulary.
According to the 2011 census, English is the only language spoken in the home for
around 80% of the population. The next most common languages spoken at home are
Mandarin (1.7%), Italian (1.5%), and Arabic (1.4%); almost all migrants speak some
English
Australia has a sign language known as Auslan, which in 2004 was the main language
of about 6,500 deaf people.

Mir Kamruzzaman Lizu

B-110202058
Topics
Australian society and culture
Australian Business Practices
Australian Etiquette and Customs
o Meeting Etiquette
o Gift Giving Etiquette

Australian Society & Culture

Australians are very down to earth and always mindful of not giving the
impression that they think they are better than anyone else.
They value authenticity, sincerity, and loathe pretentiousness.
Australians prefer people who are modest, humble, self- deprecating and with a
sense of humor.
They do not draw attention to their academic or other achievements and tend to
distrust people who do.
They often downplay their own success, which may make them appear not to
be achievement-oriented

Australian Business Practices

Problem Solving: Direct, individualized, and solution oriented; Help and input
from colleagues without necessarily involving management.
Motivating People: Keeping a healthy work/life balance (work to live). Not
necessarily motivated by monetary reward or promotion. Often prefer getting
time off instead.
Appraising Performance: Objective, based on target and outcome.
Performance Expectations: Task oriented, with realistic deadlines; taking time
to do the job well is viewed as good work ethic. Working overtime is the
exception, not the norm. If overtime work is required, people want to be notified
upfront.
Participation in Meetings: Meetings are only scheduled when necessary and
people expect something of value to be discussed; punctuality is expected;
agenda is followed; brainstorming and discussion occurs in short spurts.

Australian Etiquette & Customs

Meeting Etiquette
Australians are not very formal so greetings are casual and relaxed.
A handshake and smile suffices.
Women generally do not shake hands with other women.

While an Australian may say, 'G'day' or 'G'day, mate', this may sound patronizing
from a foreigner.
Visitors should simply say, 'Hello' or 'Hello, how are you?'
Aussies prefer to use first names, even at the initial meeting

Australian Etiquette & Customs

Gift Giving Etiquette
Small gifts are commonly exchanged with family members,
close friends, and neighbors on birthdays and Christmas.
Trades people such as sanitation workers may be given a small amount of cash, or
more likely, a bottle of wine or a six-pack of beer!
If invited to someone's home for dinner, it is polite to bring a box of chocolates or
flowers to the hostess. A good quality bottle of wine is always appreciated.
Gifts are opened when received.

Mahade Hassan Khan

B-110202068

Topics

Australian Etiquette and Customs

o Dinning Etiquette
o Table manners Etiquette

Business Etiquette and Customs in Australia

o
o
o
o
o

Relationships and communication

Business Meeting Etiquette
Negotiating and Decision Making
Business Dress Etiquette
Business Card

Australian Etiquette & Customs

Dining Etiquette
Many invitations to an Aussies home will be for a 'barbie' (BBQ).
Guests to a barbeque typically bring wine or beer for their personal consumption. In
some cases, very informal barbecues may suggest that you bring your own meat!
Arrive on time if invited to dinner; no more than

15 minutes late if invited to a barbeque or a large party.

Contact the hostess ahead of time to see if she would like you to bring a dish.
Offer to help the hostess with the preparation or clearing up after a meal is served.

Australian Etiquette & Customs

table manners
Table manners are Continental -- hold the fork in
the left hand and the knife in the right while eating.

Indicate you have finished eating by laying your knife and fork parallel on your
plate with the handles facing to the right.
Keep your elbows off the table and your hands above the table when eating

Business Etiquette and Customs in

Australia
Relationships & Communication
Australians are very matter of fact when it comes to business so do not need longstanding personal relationships before they do business with people.
Australians are very direct in the way they communicate.
There is often an element of humor, often self-deprecating, in their speech.
Aussies often use colorful language that would be unthinkable in other countries.

Business Etiquette and Customs in

Australia
Business Meeting Etiquette
Appointments are necessary and relatively easy to schedule.
They should be made with as much lead time as possible.
Punctuality is important in business situations. It is better to
arrive a few minutes early than to keep someone waiting.
Meetings are generally relaxed; however, they are serious events.
If an Australian takes exception to something that you say, they will tell you so.
If you make a presentation, avoid hype, making exaggerated claims, or bells and
whistles.
Present your business case with facts and figures. Emotions and feelings are not
important in the Australian business climate.

Business Etiquette and Customs in

Australia
Negotiating and Decision Making
Australians get down to business quickly with a
minimum amount of small talk.
They are quite direct and expect the same in return. They
appreciate brevity and are not impressed by too much detail.
Negotiations proceed quickly. Bargaining is not customary. They will expect your initial
proposal to have only a small margin for negotiation.
They do not like high-pressure techniques.
Decision-making is concentrated at the top of the company, although decisions are
made after consultation with subordinates, which can make decision making slow and
protracted.

Business Etiquette and Customs in

Australia
Business Dress Code
Business dress is conservative in Melbourne and Sydney.
Men should wear a dark colored, conservative business suit.
Women should wear a smart dress or a business suit.
In Brisbane or other tropical areas, depending on the job
function and company culture, men may wear shirts,
ties and Bermuda shorts

Business Etiquette and Customs in

Australia
Business Cards
Business cards are exchanged at the initial introduction without formal ritual.
If you are not given a business card, it is not an insult; the person simply may not
have one.

Md. Enaetullah Bhuiyan

114933
Topics
Other Important Things to Know
Management Practices Comparison
Hofstede cultural dimension
Chart

Other Important Things to Know

While business dinners are common, there may be little or no
discussion of actual business aspects.
Australians often prefer to keep business and pleasure
separate.
Social events do not require strict punctuality. While it is best to
arrive at dinners close to the agreed time, being late to a party
by 15 minutes is acceptable.
Gift giving in business settings is rare. It is best not to bring a gift
to an initial meeting in order to avoid raising suspicions about
your motives.

Management Practices
Comparison
Topic

USA

Japan

Australia

Decision comes

At the top

Top to bottom and to

back

Top to bottom

Decision made

Fast

Slow

Slow

Implementation

Slow and requires

Fast and
comparatively
accurate

Slow

Responsible for
activities

Individual

Group

Individual

Clear and specific

Ambiguous responsibility

Clear and specific

Clear the responsibilities

Organization structure

Formal and
bureaucratic

corporate structure
Informal

Hofstede Comprehensive
Studies On Values In Australian
Culture

Naimul Hasan Rabby

B-11020298
Topics
Hofstede cultural dimension
Explanation

Hofstede Comprehensive Studies on

values in Australian Culture
Power Distance: This dimension deals with the fact that all individuals in societies are not equal
it expresses the attitude of the culture towards these inequalities amongst us.
Australia scores low on this dimension (36). Within Australian organizations, hierarchy is
established for convenience, superiors are always accessible and managers rely on individual
employees and teams for their expertise. Both managers and employees expect to be consulted
and information is shared frequently. At the same time, communication is informal, direct and
participative.

Individualism: The fundamental issue addressed by this dimension is the degree of

interdependence a society maintains among its members. It has to do with whether peoples selfimage is defined in terms of I or We. Australia, with a score of 90 on this dimension, is a highly
Individualist culture. This translates into a loosely-knit society in which the expectation is that people
look after themselves and their immediate families. In the business world, employees are expected
to be self-reliant and display initiative.

Hofstede Comprehensive Studies on

values in Australian Culture
Masculinity: A high score (Masculine) on this dimension indicates that the society will be driven
by competition, achievement and success, with success being defined by the winner or best-inthe-field. Australia scores 61 on this dimension and is considered a Masculine society.
A low score (Feminine) on the dimension means that the dominant values in society are caring for
others and quality of life. A Feminine society is one where quality of life is the sign of success and
standing out from the crowd is not admirable. The fundamental issue here is what motivates
people, wanting to be the best (Masculine) or liking what you do (Feminine).
Uncertainty Avoidance: Australia scores 51 on this dimension. The dimension Uncertainty
Avoidance has to do with the way that a society deals with the fact that the future can never be
known: should we try to control the future or just let it happen? The extent to which the members
of a culture feel threatened by ambiguous or unknown situations and have created beliefs and
institutions that try to avoid these is reflected in the score on Uncertainty Avoidance.

Hofstede Comprehensive Studies on values

in Australian Culture
Pragmatism: This dimension describes how every society has to maintain some links with its
own past while dealing with the challenges of the present and future, and societies priorities these
two existential goals differently. Australia scores 21 on this dimension and therefore has a
normative culture. People in such societies have a strong concern with establishing the absolute
Truth; they are normative in their thinking.

Indulgence: With a high score of 71, Australia is an Indulgent country. People in societies
classified by a high score in Indulgence generally exhibit a willingness to realize their impulses and
desires with regard to enjoying life and having fun. They possess a positive attitude and have a
tendency towards optimism. In addition, they place a higher degree of importance on leisure time,
act as they please and spend money as they wish.

Thank You For

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