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Integrative
Managerial
Issues
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Learning Outcomes
Explain globalization and its impact on
organizations.
Discuss how societys expectations are
influencing managers and organizations.
Discuss the factors that lead to ethical and
unethical behavior in organizations.
Describe how the workforce is changing and
its impact on the way organizations are
managed.
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Explain
globalization and
its impact on
organizations.

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Globalization and its Impact


Global village:
a boundaryless world where goods and
services are produced and marketed
worldwide.

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What Does it Mean to


Be Global?
Exchanging goods and services with
consumers in other countries.
Using managerial and employee talent from
other countries.
Using financial sources and resources
outside home country.

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How Do Organizations
Go Global?

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Types of Global Organizations


MNC (multinational corporation)
Multidomestic corporation
Transnational organization
Global corporation

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Managing in a
Global Organization
A person with a parochial attitude
cannot succeed in todays world.

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GLOBE Findings
Global Leadership and
Organizational Behavior
Effectiveness (GLOBE)

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GLOBE: Dimensions of
Cultural Difference
Assertiveness
Future
orientation
Gender
differentiation
Uncertainty
avoidance
Power distance

Individualism/
Collectivism
In-group
collectivism
Performance
orientation
Humane
orientation

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Discuss how
societys
expectations are
influencing
managers and
organizations.

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Societys Expectations

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Social Responsibility
Corporate social responsibility (CSR)
Social obligations
Social responsiveness

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Should Organizations be
Socially Involved?

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Does Social Involvement Affect


Economic Performance?
Positive?
Negative?
Neutral?

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What is Sustainability?

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Sustainability
Sustainability:

a companys ability to achieve its business


goals and increase long-term shareholder
value by integrating economic,
environmental, and social opportunities into
its business strategies.

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Discuss the factors


that lead to ethical
and unethical
behavior in
organizations.

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Ethical Behavior
Ethics:
a set of rules or principles that
defines right and wrong
conduct

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Different Views of Ethics


Utilitarian view of ethics
Rights view of ethics
Theory of justice view of ethics

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What Determines
Ethical Behavior?
Morality
Values
Personality
Experience
Organizations culture
Issue being faced

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Encouraging Ethical Behavior


Code of ethics
Ethical leadership
Ethics training

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Being an Ethical Leader


Be a good role model by being ethical and
honest.
Tell the truth always.
Dont hide or manipulate information.
Be willing to admit your failures.
Share your personal values by regularly
communicating them to employees.
Stress the organizations or teams
important shared values.
Use the reward system to hold everyone
accountable to the values.
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Ethics Training
Can ethics be taught?
Critics: value systems learned in youth.
Proponents: values can be learned and
ethical problem solving increases ethical
behavior, moral development, awareness.

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Describe how the


workforce is
changing and its
impact on the way
organizations are
managed.

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The Changing Workforce


Diversity is visible in age, gender, race,
physical attributes, styles of dress, and
personality type.

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Workplace Diversity
Workforce diversity:
the ways in which people in an organization
are both different from and similar to one
another.

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Types of Workplace Diversity

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Adapting to a
Changing Workforce
Work-life balance programs
Contingent workforce
Generational differences

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