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Training Slides

02/19/01

Control Charts

• Definition:

- A statistical tool to

determine if a process is in

control.

History of Control

Charts

•

•

•

Developed in 1920’s

By Dr. Walter A. Shewhart

Shewhart worked for Bell

Telephone Labs

Two Types of Control Charts • Variable Control Charts • Attribute Control Charts .

Variable Control Charts • Deal with items that can be measured . • Examples 1) Weight 2) Height 3) Speed 4) Volume .

Types of Variable Control Charts • • • X-Bar chart R chart MA chart .

Variable Control Charts • X chart: deals with a average value in a process • R chart: takes into count the range of the values • MA chart: take into count the moving average of a process .

.Attribute Control Charts • Control charts that factor in the quality attributes of a process to determine if the process is performing in or out of control.

Types of Attribute Control Charts • • • P chart C Chart U Chart .

. • U chart: a chart of the average number of defects in each sample set. • C chart: a chart of the number of defects per unit in each sample set.Attribute Control Charts • P Chart: a chart of the percent defective in each sample set.

Reasons for using Control Charts • • • Improve productivity Make defects visible Determine what process adjustments need to be made • Determine if process is “in” or “out of control .

daily so they must have a process that is capable to reduce the risks of defects. . They need to use control charts to insure that they are producing a product that conforms to the proper specifications.Real World Use of Control Charts • Example from “Managing Quality” by Foster. Sampson needs to produce high tech and top of the line products. – The Sampson company develops special equipment for the United States Armed Forces.

How Will Using Control Charts help your Company? • Possible Goals when using Control Charts in your Company: – Line reengineering – Increased Employee motivation – Continually improve of your process – Increased profits – Zero defects .

Control Chart Key Terms • Out of Control: the process may not performing correctly • In Control: the process may be performing correctly • UCL: upper control limit • LCL: lower control limit • Average value: average .

Process is OUT of control if: • One or multiple points outside the control limits • Eight points in a row above the average value • Multiple points in a row near the control limits .

Process is IN control if: • The sample points fall between the control limits • There are no major trends forming. i. The points vary. both above and below the average value.e.. .

Then subtract that value from the Average Value. Then add that value to the Average Value.Calculating Major Lines in a Control Chart • Average Value: take the average of the sample data • UCL: Multiply the Standard deviation by three. • LCL: Multiply the Standard deviation by three. .

Examples of Control Charts .

Examples of Control Charts .

Control Charts • The following control chart shows the improvement of a process. . The standard deviation decreases as the process becomes more capable.

Example of Control Charts .

How to Calculate the standard deviation • P chart: – – P= percent or rate N= number of trails .

How to Calculate the standard deviation • C chart: – X= the average .

How to Calculate the control limits • X-bar Chart: Lower Control Limit: • Mean – 3*sigma n(1/2) Center Line: • Process mean Upper Control Limit: • Mean + 3*sigma n(1/2) .

How to Calculate the control limits • R chart: – Lower Control Limit: • R-Bar – 3*d3*sigma – Center Line: • R-Bar – Upper Control Limit: • R-Bar + 3*d3*sigma .

or the information is incorrect.Sample Size • The sample set of data should be greater than 28. . • The data should have been collected uniformly • The data should contain multiple capable points of data.

. • Third Step: Calculate the average and the control limits.Example • First Step: Determine what type of data you are working with. • Second Step: Determine what type of control chart to use with your data set.

Please take the process step by step and look back to previous slides for help. .Example • The following slides contain data and questions for your practice with control charts.

is the process in control. • What type of control chart should you use? (Variable or Attribute) . Your company wants your recommendation. The data is in the form of percents.Problem • You have gathered a sample set of data for your company.

Problem • What type of specific control chart should you use with that type of sample set? (X-bar. Rchart. Rchart. or U-chart) . MA-chart. P-chart.

(n>28) .Problem • Now that you have determined the control chart to use. Take notice to the amount of sample data. Use the data on the following slide. you have to calculate the average and standard deviation.

072 .077 .Sample Data Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Percent .051 .067 .068 .053 .047 .045 .037 .070 .051 .064 .071 .067 .078 .023 .056 .071 Percent .042 .052 .045 .062 .064 .078 .068 .034 .038 .039 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Day .

(i. plot the data and determine if the process is capable. and the LCL) . The data falls mostly inside the UCL.Example • Now that you have calculated the three important lines for the control chart.e.

.Final Step • Make a recommendation to your company. • The process needs improvement • The variations are normal in the system and we must accept them. – The process is capable – The process is not capable • The following errors were found.

Control Charts Review • What have we learned? – Control Charts are a useful way to determine the capability of a process. . – The different types of control charts. – How to calculate the control limits for a control chart.

clemson.com/tqmtools/ctlchtprinciples. . “Statistical Thinking Tools-Control Charts for the Average. 31 January 2001.Works Cited “Control Charts as a tool in SQC.systma. http://deming. 2001.robertluttman. Inc. http://www.hanford. Thomas.eng. “Quality and Statistical Process Control.gov/safety/upp/spc.” Internet.com/yms/Week5/page6.” Internet. 31 January 2001.edu/pub/tutorials/qctools/ccmain1.” Internet.htm. http://www.” Internet. S. http://www. 12 February 2001. Managing Quality. Upper Saddle River: Prentice Hall. 12 February 2001. Foster.html .htm.htm . “Generating and Using Control Charts.

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