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DIGITAL

CITIZENSHIP
Digital Divide in S.A.

ISSUES AROUND ACCESS


The following are issues surrounding the Digital Divide:
Skills
Gender
Content
Socio-Economic
Infrastructure

SKILLS DIVIDE
Many people have access to the internet, but they dont have the skills on

how to access & use it. People will also have to update their knowledge on
how to use it, because new technology is being released frequently (Tufts,
2008).

GENDER DIVISION
This type of division is generally based towards females, because many

women around the world are not allowed access because IT is considered
to be a technical subject that only men should take (Khati, 2009).

DIVISION OF CONTENT
This issue arises because information on the internet is mostly in English,

thus presenting problems for people who dont read or write English in their
countries. Hopefully this error will be resolved in the coming years (IIE,
2016).

SOCIO-ECONOMIC DIVIDE
This issue focuses on the limited use of the internet in certain countries,

thus cutting the people off from communicating with the rest of the world.
This will leave the country uneducated in a fast paced, technological world
(Stats, 2001).

INFRASTRUCTURE DIVISION
This issue arises due to fact that there is a gap between developed

countries and undeveloped countries, creating a break in communication


due to lack of infrastructure (IIE, 2016).

ISSUES OF DIGITAL ACCESS


The following are the 3 main types of access, that are affected by the divisions

mentioned previously(IIE, 2016):


1.
2.
3.

Social Capital
Human Capital
Knowledge Capital

SOCIAL CAPITAL
This focuses on people and their social networks, because people prefer being social

than alone (Investopedia.com, 2004):

Infrastructure: The country will have a poor environment for its people to live in. A

solution is allowing new tech in the country.


Skills: This will hinder people who have access because they wont know how to network
with other people. This can be solved by giving people chances to hone their skills.
Gender: This weakens the interaction between men and women, limits opportunities for
jobs etc. for women AND men, because the country will require both men and women to
have jobs. This can be resolved by allowing women access to technology etc.
Socio-Economic: This will leave the country with a lack of access to resources, due to
the difference in the amount of money the people will have. This can be resolved by the
government providing access to the people.
Content: This will affect the people due to a restriction if the content they view and the
language they view it in. A simple solution is to update the info & translate it into current
languages.

KNOWLEDGE CAPITAL
This focuses on the intellectual capital people have in business and

organizations, in terms of ideas etc.(Investopedia.com, 2010):

Infrastructure: This will impair people from honing their skills and knowledge about

technology. This can be resolved by giving them access to the internet.


Skills: This will impact peoples skills and knowledge from growing because of limited
access to the internet. A solution is to allow people access to the internet & to seek
skills tuition of tech.
Gender: Women wont be able to expand their knowledge or be given opportunities ,
because of the limitations in technology. This can be solved by allowing all genders
access to the internet.
Content: Since there is a lack of content, there will be a lack of knowledge for the
people, which can be resolved by giving the people more access to content.
Socio-Economic: Only certain people in the country will have knowledge about
technology, but wont have access to it,. This can be resolved by giving access to the
whole country.

HUMAN CAPITAL
This focuses on individuals with talents, skills and expertise that exist in

the country but have no access to the internet/technology


(Investopedia.com, 2004):
Infrastructure: There are limited areas which are allowed access to the internet.

This can be solved by allowing access to technological resources and the


internet.
Skills: There will be a big gap in skills in the IT field in the county, which can be
solved by providing plans to train ad n tech people who want to be in IT and
providing skills to people who have access.
Gender: This will put women at an disadvantage & hinder them in the IT field.
This can be resolved by allowing both genders access to the internet in the
country.
Content: There will be a limitation in the intellectual wealth, which can be solved
by allowing access to all content on the internet.
Socio-Economic: There will be individuals who have the knowledge about
technology but dont have the access to the internet, which will prohibit them

REFERENCES
Investopedia.com (2004) Human capital, in Available at:

http://www.investopedia.com/terms/h/humancapital.asp (Accessed: 16
October 2016).

Investopedia.com (2010) Knowledge capital, in Available at:

http://www.investopedia.com/terms/k/knowledge-capital.asp (Accessed: 16
October 2016).

Khati, P. (2009)Gender and the digital divide. [Online] Available at:

http://www.slideshare.net/2548233/gender-and-the-digital-divide
(Accessed: 15 October 2016).

Stats, I.W. (2001)Digital divide - ICT information communications

technology. [Online] Available at:


http://www.internetworldstats.com/links10.htm (Accessed: 16 October
2016).

Tufts (2008)The digital skills divide. [Online] Available at:

http://tuftsjournal.tufts.edu/2008/04/briefs/02/ (Accessed: 15 October


2016).