Consultancy Services

Service Delivery Aspect


Politics and the Public Sector. Environmental.Types of Consulting firms  Financial  Information technology  Management  Human Resources  Legal  Hotel and Hospitality industry  Others – Advertising/Marketing/Public relations. etc. Energy. . Real Estate.

or organization. Role of a consultant . group. but who has no direct authority to implement changes.Who is a Consultant? A consultant is "someone who has influence over an individual. A consultant is usually an expert or a professional in a specific field and has a wide knowledge of the subject matter.

The governing factor tends to be the amount of interaction required with other employees of the client.Place of work Though most of the back-office research and analysis occurs at the consultants’ offices. . consultants typically work at the site of the client for at least some of the time.

Close: that the client is fully aware of the final Source:They “Theshould 7Cs ofensure Consulting”. the consultant should follow-up and confirm the change has taken place and looks like the success envisaged. Confirm: Once the actions taken. Change: The consultant must attempt to understand the drivers of the change.The 7Cs of Consulting: Details Client: Understanding the client’s real and perceived view of what is required from the assignment Clarify: Understanding the nature of the problem being addressed and the scope of the change being attempted. Create: Here the consultant needs to develop the plan of action needed. Continue: The consultant ensures that the changes made continue. Mick Cope .

Commonly found Consultants .

technology. firms and industries. and make recommendations to public. supervision. creation of drawings and specifications. execution. companies. operation. maintenance.Engineering consultants Provide engineering-related services such as design. repair. .

.Strategy consultants Working on the development of and improvements to organisational strategy alongside senior management in many industries.

Human-resources (HR) consultants Who provide expertise around employment practice and people management .

processes. Ideally internet consultants also have practical experience and expertise in management skills such as strategic planning. . projects. training. team-working and customer satisfaction.Internet consultants Who are specialists in business use of the internet and keep themselves up-to-date with new and changed capabilities offered by the web. change.

Process consultants Who are specialists in the design or improvement of operational processes and can be specific to the industry or sector. .

Public-relations (PR) consultants Dealing specifically with public relations matters external to the client organization and often engaged on a semi-permanent basis by larger organizations to provide input and guidance. .

Performance consultants Who focus on the execution of an initiative or overall performance of their client. .

Immigration consultants Who helps through legal procedure of immigration from one country to other country. .

. software engineering.Information Technology (IT) consultants In many disciplines such as computer hardware. or networks.

Marketing Consultants Who are generally called upon to advise around areas of product development and related marketing matters. .

Examples of consultancies  McKinsey & Company  Bain & Company  The Boston Consulting Group  Deloitte Consulting LLP  PriceWaterhouseCoopers  KPMG  Accenture  Capgemini  Tata Consultancy Services  Arthur D’ Little .