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Vivekananda Kendra which is a well known service Mission is

primarily based on the teachings of Swami Vivekananda who
preached man making and nation building as the basic objectives,
Swami Vivekananda stressed on serving humanity as he could
visualize that “There are lots of poor people sunk in degradation and
misery who need to be served with zeal and enthusiasm and needful
action to be taken up to distribute medicines to those who are sick
and also to nurse them with all care”. The concept of Vivekananda
Kendra and Numaligarh Refinery hospital project stemmed from this
particular vision of Swami Vivekananda as was being conceived by
the former Managing Director of Numaligarh Refinary Ltd. – Sri
Ranjit Kumar Dutta, who had initially given shape to the idea of
involvement of an NGO like that Vivekananda Kendra with its
widespread reputation of being a dedicated service organization
which has contributed very significantly in the sphere of education in
the North East under the leadership of its present Vice President –
Mananiya A.K. Balakrisnanji
It was born in the year 1997, 19th September through an MOU signed
By Mr. R. K. Dutta and Shri. Balakrishnanji.
A brief introduction and significant milestones of VKNRL
Hospital
Hospital service in the form of OPD and Dispensary only was
founded in April 1998 at 16th Unit NRL Township with one Doctor.
 Hospital OPD Block was commissioned on 12th May 1999
and doctors were recruited in the following disciplines :
a) Medicine
b) General Surgery
c) Obstertrics & Gynaecology
d) Pediatrics
 An accident and Emergency service with Minor OT support
was also started during that period.
 Two other essential departments were also added, namely,
Pathology and Radiology services
 In-Patient Services : Was commissioned on 20th July 2000
with a bed strength of 30.
 SUSRUTA WING was inaugurated on 6th July 2001
comprising of
a) Labour Room
b) Obstetrics & Gynecology
c) Neonatal Ward
d) Major OT
e) Central Supply & Sterilization Unit (CSSD)
 After the inauguration of Susruta Wing the following
specialist Medical Services were introduced in 2001 :
a) Obstetrics & Gynecology
b) General Surgery
c) Pediatrics & Neonatology
d) General Medicine
e) Pathology
f) Anesthesiology

 We also introduced the services of 5 GDMO’s.

 Over and above we introduced some visiting specialists for -
a) Radiology
b) Ophthalmology
c) Otorhinolaryngology (ENT)
d) Dentistry &
e) Dermatology
 Laparoscopic Surgery was introduced in the year 2002.
 Intensive Care Unit (ICU) was inaugurated in 2002.
 Yoga Therapy was introduced in the year 2002.
 Blood Bank was started in the year 2003.
 500 mA X – Ray machine was installed in 2003.
 Quality Service Scheme (QSS) was implemented in the year 2004.
 Hospital Computerization started in 2004.
 Physiotherapy unit started in 2006.
 DMC under RNTCP started in the year 2007.
 ISO 9001 : 2000 certification Granted on 3rd February’ 2007 by SGS &
ISO 9001 : 2008 updated on 23rd February 2010
 HMIS was introduced from November, 2009 and upgraded to web
version on April, 2015.
 Tele Consultation Centre was Inaugurated on 25th January 2011
 Endoscopy service started on November, 2015.
 Pediatric ward & ICU inaugurated on 20th June 2016
Hospital Man Power: The hospital is having total man power of
77 which includes Doctors, Nursing & Para Medical staff.

Bed Strength: Licensed bed strength is 60.
SPECIALTIES

The VK-NRL Hospital offers different specialty Services through following
Departments.
• General Medicine
• General Surgery
• Obstetrics & Gynaecology
• Anaesthesia & Critical Care
• Pediatric & Neonatology
• Pathology
• Radiology & Imaging
• Physiotherapy
• Yoga & Meditation
• Ophthalmology
• Dentistry
• Diet & Nutrition
• Telemedicine
Services
Accident & Emergency:
Accident & Emergency is manned by a Doctor round the clock. He / She is assisted
by the specialist Doctors as and when necessary.

Out Patient Department (OPD):
The ground floor area houses the Doctors’ chambers, Accident & Emergency, Minor
OT, Pharmacy, Radiology & Pathology departments and the Reception Counter.

Out patient Consultations are available for the following department:
•General OPD
•Medicine
•General Surgery
•Obstetrics & Gynaecology
•Anaesthesia & Critical Care
•Paediatrics & Neonatology
•Ophthalmology
•Dentistry
•Dietetics
•Physiotherapy
OUT PATIENT DEPARTMENT (OPD)
PERIOD: 2005 TO 2016

CATEGORY
YEAR TOTAL
NRL ASSOCIATES OTHERS
2005 13,116 5,367 13,629 32,112
2006 13,207 4,531 12,911 30,649
2007 14,829 4,394 10,200 29,423
2008 16,513 4,551 12,394 33,458
2009 16,555 4,526 14,457 35,538
2010 19,601 6,961 17,802 44,364
2011 18,146 5,521 19,167 42,834
2012 16,242 4,446 18,503 39,191
2013 15,326 3,935 18,783 38,044
2014 13,868 3,785 19,999 37,652
2015 12,562 3,907 20,995 37,464
2016 18,422 7,231 29,790 55,443
Indoor Patient Department (IPD) :
•Bed Strength: 60

•IPD comprising of
General ward
Semi Cabins
Suites
Post Operative ward
Maternity & Labour Room
Neonatal Unit
ICU
IN PATIENT DEPARTMENT (IPD)
PERIOD: 2005 TO 2016

CATEGORY
YEAR TOTAL
NRL ASSOCIATES OTHERS
2005 129 101 887 1117
2006 154 92 759 1005
2007 253 106 691 1050
2008 336 113 1087 1536
2009 331 105 1248 1684
2010 272 164 1422 1858
2011 240 104 1394 1738
2012 161 117 1357 1635
2013 186 93 1515 1794
2014 153 86 1565 1804
2015 168 102 1488 1758
2016 139 81 1635 1855
Pathology:
The Pathology Department is one of the pioneer in the district operated by
experienced Doctors and technicians and provides round the clock service with
utmost accuracy. In addition to routine Laboratory investigations, special
investigations are regularly performed as per proper specifications and high accuracy
with regular internal and external quality check.

The critical battery of tests are monitored through External and Internal Quality
Control Assessment Scheme. The External Quality Control Programme is maintained
through Christian Medical College, Vellore. Internal Quality Control is being
maintained through calibration and standardization.

For other specialized tests that are not done here, we have tied up with reputed
national laboratories having NABL accreditation. We are on the process of getting
NABL accreditation.

Blood Bank:
The Blood Bank of VK-NRL Hospital is staffed by experienced Doctors and
Technicians and provides round the clock quality service.
PATHOLOGY SERVICE
PERIOD: 2005 TO 2016

YEAR NO. OF TESTS
2005 46,214
2006 60,423
2007 65,933
2008 68,493
2009 69,932
2010 93,029
2011 75,117
2012 76,331
2013 1,04,107
2014 1,26,332
2015 1,22,960
2016 1,39,130
BLOOD TRANSFUSION
PERIOD: 2005 TO 2016

NO. OF
YEAR
TRANSFUSION
2005 225
2006 142
2007 190
2008 209
2009 234
2010 276
2011 244
2012 206
2013 422
2014 474
2015 376
2016 372
Radiology:
The department of Radio-Diagnosis is a modern well equipped center and
run by highly skilled technicians under direct supervision of qualified and
experienced Consultants. The department has computerized radiography
system.
RADIOLOGY
PERIOD: 2005 TO 2016

YEAR NO. OF X-Ray NO. OF USG
2005 3573 1409
2006 4050 1433
2007 4564 476
2008 4300 1755
2009 4569 1623
2010 4365 1713
2011 4735 1791
2012 4411 1816
2013 5095 2408
2014 5475 3173
2015 6297 3776
2016 8471 4158
Operation Theatre:
• One State of Art Operation Theatre.
• Theatre equipped with Modern Anaesthesia Machine with Ventilators and
Sevoflurane Vaporizer, Critical Care Monitors.
• All types General Surgery
• All types of Obstetric & Gynaecological Surgery
• Paediatric Surgery
• ENT Surgery
• All Laproscopic Procedures with High Definition Laparoscopy Set With
Camera
• Special Software & Hardware for Recording Procedures.
• Well equipped recovery room / PACU.
• Well equipped PAC room
TOTAL OPERATIONS
PERIOD: 2005 TO 2016
DEPARTMENT
YEAR OBST & TOTAL
GEN. SURGERY
GYNAE
2005 200 119 319
2006 214 96 310
2007 289 99 388
2008 269 277 546
2009 359 341 700
2010 455 308 763
2011 396 349 745
2012 354 310 664
2013 492 364 856
2014 394 316 710
2015 403 298 701
2016 383 346 729
Intensive Care Unit (ICU):
•4 Bedded ICU.
•Bed side multi para monitors with monitor, Infusion pumps.
•Defibrillators, Ultrasonic Nebulisers, Bed side oxygen,
•Beds equipped with Multi Para Monitors with
• ECG
• Temperature
•Bedside Portable X- Rays.
•Defibrillator with external pacing facility
•Diet Planned By Qualified Dietician.

Neonatal Unit:
•Well equipped neonatal unit with
•Radiant warmer
•Phototherapy unit
•CPAP
•Incubators
•Multi channel Monitors
Telemedicine:
The Telemedicine centre of VK-NRL Hospital was started in January, 2011 under an
agreement between VK-NRL Hospital and Apollo Telemedicine Networking
Foundation on appointment basis. We are planning to have teleconsultations with
other leading hospital of the country.

Yoga & Meditation:
Regular yoga classes are conducted in the morning and evening at the hospital
premises. Yoga classes are also conducted in the nearby schools periodically.

Pharmacy :
Our 24 hrs. Pharmacy service forms an integral part of our hospital with large range
of quality assured medicines including some special medications. It is manned by
trained and skilled professionals for quality assurance.

Ambulance:
The hospital is equipped with ambulance services. Ambulance operates within the
captive population of NRL Township. The ambulance is equipped with Oxygen, First
Aids and Emergency Medicines. The drivers are trained in handling emergency
situations, administering or application of First Aids and carrying out B.L.S (basic life
support).
Physiotherapy:
Physiotherapy is a health profession concerned with optimizing mobility and
function and helping the body heal itself. The physiotherapist does that through
use of clinical reasoning to choose and apply appropriate treatment to achieve the
desired goal.

VK-NRL Hospitals Physiotherapy center is well equipped with latest equipments,
technology and skilled staff to provide effective treatment for all kind of injuries and
pains.

At our Physiotherapy center we perform a comprehensive evaluation to come to
the conclusion for the assessment of the condition and then plan out the specific
treatment. We try to locate to the root problem and help you recover in the most
natural way without any side-effects.

Facilities:
•Active Physiotherapy
•Passive Physiotherapy
•Wax Bath
•Ultrasonic Stimulation
•Feradic Stimulation
•Traction
YEAR NO. OF PATIENT
2006 471
2007 1162
2008 946
2009 2149
2010 2834
2011 4470
2012 5250
2013 4739
2014 6834
2015 8369
2016 9196
MOBILE MEDICAL SPECIAL CAMP
A unit of Vivekananda Kendra NRL Hospital
Numaligarh Refinery Ltd. decided to outsource its proposed Hospital in the
township; accordingly they approached Vivekananda Kendra Kanyakumari
to run the Hospital to which they agreed to the proposal only with one
condition that they will have to be give opportunity to serve the
surrounding people who do not have any scope for healthcare. An MOU
between the Numaligarh Refinery Ltd. and Vivekananda Kendra,
Kanyakumary was signed in the year 1997.

In 1998 a dispensary to serve the Refinery and its allied group people and
Mobile Medical Camp for the near by rural population was set up at 16th
Unit of NRL Township with one Doctor, One Nurse and One nursing
attendant. Above mentioned medical team goes to nearby rural areas and
provide them free medicine and advise after making the diagnosis on
clinical examination. The Hospital organises camp thrice in a week in 12
centres within 5 KM radius of Refinery and Township. This centre covers
about 25,000 rural populations. Patient history and treatment record card
were maintained. In other words it can be termed as Mobile OPD.
It also organizes Special camp when there is natural calamity like flood,
earthquake etc. and epidemic outbreak like Malaria, Dysentery beyond 5
K.M. radius were also covered.

In the year 2005 Mobile Medical Camp took another step to improve its
services by getting Doctors from Social and Preventive Medicine
Department of Assam Medical College, Dibrugarh who attends the camp
and get acquainted with the rural Health Service. They also undertake the
demographic survey of surrounding villages in detail inclusive of
documentation, which ultimately helps NRL to decide and gear up their
CSR activity.

Over and above the regular medical service including the awareness on
different preventable disease, we also introduced weekly specialist service
in Obstetrics & Gynaecology, Pediatrics and School Health. We also
conduct Diabetes, Hypertension and Cancer Detection Camps at different
location. Patients those who require investigations are being referred to VK-
NRL Hospital.
Special camp on monthly basis are also organized beyond 5 K.M. radius
where visiting specialist also provide their services.

At present there are 30 centres which covers around 40,000 - 50,000 rural
population.

Since the inception Mobile Medical camp has completed 3664 Nos. of
camp till 31st December 2016 and provided free medical treatment to
1,85,863 patients.
MOBILE MEDICAL CAMP
Year No. of Camp No. of Patient
1998-99 76 4102
1999-2000 71 4795
2000-01 76 5862
2001-02 92 7085
2002-03 90 7889
2003-04 71 5819
2004-05 160 8784
2005-06 151 7384
2006-07 176 10715
2007-08 238 9118
2008-09 206 11381
2009-10 249 10201
2010-11 321 11427
2011-12 307 9348
2012-13 283 9984
2013-14 322 15355
2014-15 275 15958
2015-16 288 16639
2016-17 (upto
Dec,16)