3 Philosophy and History

 Some Goals of Manufacturing
 Various Paradigms
 Some Aspects of Taguchi’s
– On-Line and Off-Line Quality
– Design Aspects

Some Goals The Quality Timeline 1980 Design Improvements Process Control 1940 Quality Control 1920 Inspection Manufacturing Process Design Product Design .

Paradigms The Inspection Paradigm Process Output Monitor  Inspect Output To Remove Unsatisfactory Product .

Paradigms Shewhart’s Paradigm  “Can’t Inspect Quality Into A Product”  Detect And Correct Quality Problems By Monitoring The Manufacturing Process  Two Types Of Variation In A Manufacturing Process Variation = ACV + CCV .

Terminology  Shewhart: Assignable Cause Variation (ACV) and Chance Causes Of Variation (CCV)  Deming: ACV=Local Faults.Paradigms Shewhart’s Paradigm . Special Causes. CCV=Common Cause Variation  Juran: ACV=Sporadic Problems CCV=Chronic Problems Variation = ACV + CCV .

Paradigms Shewhart’s Paradigm Objective Process Output Monitor Control  Monitor The Process To Detect When ACV Is Present. – How Do You Detect ACV? Control Charts .

Paradigms Shewhart’s Paradigm Two Ways To Improve Quality  Eliminate Assignable Causes To Bring Process Into Statistical Control  Improve The System By Reducing Common Cause Variation .

Paradigms Tweaking The Variation Paradigm: The Variation/Complexity Paradigm Variation = ACV + CCV Uncontrollable  Variation = Controllable  + Variation Variation Complexity  Unnecessary  Inherent  of the  = Complexity + Complexity Process .

Paradigms The Variation/Complexity Paradigm  Paraphrase Deming .“Reduce Variation And Complexity And You Improve Quality” .

 Over The Years This Percentage Increased To Where They Found That 94 to 96% Of Quality Problems Were Systemic! .Paradigms Deming and Juran  OriginallyFound That 80 to 85% Of The Quality Problems Required Management’s Input In Order To Correct.

Paradigms Deming And Juran’s Extension  Need Management’s Involvement Process Output Monitor Management Control .

Design Robust (Rugged) Processes and Products (Off-Line QC) .Paradigms Deming and Taguchi  CustomerSatisfaction is the Determining Factor in Product Design – Taguchi .Controlling the Process (On-Line QC) – Taguchi .Quality is measured in terms of loss to society  -Wring Out the Variation – Deming and Juran .

Another Way To Improve Quality  BuildRugged/Robust Products And Processes By Making Things Insensitive To Unknown Or Uncontrollable Sources Of Variation .Paradigms Taguchi .

Let’s Design Quality Into The Product Right From The Beginning. “An Ounce of Prevention.Some Aspects of Taguchi’s Philosophy Prevention Rather Than Detection  Rather Than Detecting Defects...” Process Output Monitor Management Control Customer Engineering .

Some Aspects Taguchi’s Approach  During the 50’s and 60’s Developed A Philosophy and Methodology Concerning Product Design and Production .

Plays A Role Here) – Parameter Design  Choose Parameter (Factor) Levels To – Optimize Process or Product Performance – Mitigate Uncontrollable Factors . DOE.Some Aspects Design Aspects of Taguchi’s Philosophy  Robust Products And Processes Through “Engineering Design” (Statistical Design Of Experiments.

Design Product to Be Insensitive to Noise Factors .Some Aspects Design Aspects of Taguchi’s Philosophy: Factors  Control Factors – “Easily” controlled sources of variation  Noise – Uncontrollable  External .Environmental Goal .