Change Management

A Step By Step Change Model

” .“The significant problems we face cannot be solved at the same level of thinking we were at when we created —Albert Einstein them.

the painting of what you want it to be. deliberate. different than a mission. Vision is your future goal. require well developed leadership. Require visions and expert planning skills. initiated and coordinated. purposeful attempt or proactive plan by an individual (change agent) or group to create something new – Well thought out. • Unplanned change or change by drift – occurs without any control or effort . Change • Planned change – intended. An organization will never be better than the vision that guides it.

we know they’re happening • Developmental or maturational – a result of physical or psychosocial changes during the life cycle. we don’t know they’re happening • Overt – occurs with awareness. not only us. but also the organization .Change • Covert – occurs without awareness.

The Change Process Involves Seven Steps Which Highlight The Need Of An Acceptable Change. A Systematic Approach Is Required.Introduction In Order To Manage Change Effectively. . The Process Illustrates The Steps Needed. These Steps Help In Organizing A Better Change Process.

In Other Instances It Might Just Be An Identification Of The Need. At Times. . Both Levels Of Management Decide Upon The Need Of The Change.The Model (1) Determining The Need For Change: Top Management Needs To Determine Whether Change Is Needed Or Not. Lower Management Staff Can Give Suggestions Whether The Change Is Needed Or Not.

Modifications Based On Suggestions Or Experiences Should Be Accepted If Necessary. . (2) Preparing Tentative Plans: Tentative Plans Should Be Developed In Order To Implement The Change.Continued…. Options For Change Of Plan Should Be On The Table. During The Tentative Plan. One Needs To Be Open Minded At This Point..

Brainstorming Can Be Another Important Activity At This Point Where You Need To Generate Ideas And Inputs From The People Involved. Then It Should Be Accepted Otherwise This Will Discourage Further Participation. This Activity Emphasizes The Fact That Management Really Wants Their Input. .Continued……… If A Suggestion Is Worthy Enough Of Being Accepted.

Either People Will Like It Or They Will Resist It Or They Will Remain Neutral.Continued……. . (3) Analyzing Probable Reactions: Almost Every Proposed Change Will Have Some Reaction. These Possibilities Also Need To Be Looked At As They Will Effect The Degree To Which The Change Is Implemented..

Continued……. The Reaction To Tentative Plans Can Also Be Discussed As An Option Which Helps In Decision Making. (4) Making A Final Decision: The Final Decision Should Be Made After A Comparison Of Plans Discussed. Brainstorming Ideas Can Also Be Looked At When Trying To Make A Final Decision. .

The First Is For The Manager To Consider All Data And Decide. . If He Is Respected Among His Subordinates Then This Approach Will Work. This Approach Emphasizes The Authority Of The Manager.Continued…… There Can Be Two Approaches Which Can Be Considered At This Point.

.Continued…… The Other Approach Is To Use Group Problem Solving. This Can Be Acceptable If The Manager Is Able To Handle So Many Views And To Finally Choose The Best One. This Will Improve The Commitment Levels Where Employees Will Accept It As Their ‘Own’ Decision Rather Than That Of The Manager’s.

Others May Be Complex.Continued….. There Can Be Two Approaches Of Implementing The Change. (5) Establishing A Timetable: At Times Some Changes Can Be Implemented In One Step. Coercive And Participative. Coercive Can Result In Animosity and Hostility And Will Stick Till The Manager Is On The Job. .

Then The Change Needs To Be Implemented Quickly. If Acceptance Is Present. . The Speed At Which The Change Is Being Implemented Also Plays A Big Role.Continued…… The Main Advantage Of The Participative Style Of Management Is To Have A Situation Where The Change Will Be Long Lasting And The Workers Will Accept It In The Long Run.

The Communication Begins From Step 1.. Then It Should Be Implemented Slowly. But If There Is Resistance To The Change. . Communication Is A Continuous Process.Continued…. (6) Communicating The Change: Although It Is Listed At Step 6. Example On Page 36.

Communication Should Be Planned Thoroughly. And Top Management Should Always Be Looking For Suggestions And Reservations. The Change Should Be Communicated Through Proper Channels. Communications Must Always Be A Two Ways Process. .Continued…….

Continued…… (7) Implementing The Change: This Is The Action Step Where Everything In The First Six Steps Is Implemented. If There Are Some Problems While Implementing Then The Situation Should Be Analyzed. . Continuous Evaluation Is An Integral Part Of This Step.

Continued…… The Management At All Times Must Ensure That The Implementation Phase Is Carrying On Smoothly. . The Speed Of Change Or Lack Of Participation Then These Issues Should Be Quickly Addressed As A Delay At This Stage Will Be Disastrous. If There Is Any problem Regarding Communication.

Sniff & Hem expressed two different attitude towards change? On the basis of your lecture why people accept and reject change identify reasons why Sniff accept and Hem reject change? .