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- PRESENTED BY
Mr. Nereus Barretto (06)
Mr. Awesh Bhornya (07)
Mr. Rajesh Bhagade (08)
Ms. Swapna Rao (09)
Ms. Madhura Donde (10)
Ô AT IS AN | |
PROGRAM?

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OBJECTIVES OF AN INDUCTION PROGRAM
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  Initial reception
  Initial documentation
  Bank account details
  Next of kin
  Issue of :
  ID/security pass
  Car park permit
  Staff handbook
  Introduction to supervisor or manager
" # #$%&'%!()%*+

V General tour of the site


V Cloakrooms and lavatories
V Staff canteen and vending machines
V Car/motor cycle/bicycle parking
V Notice boards
V Employee¶s work location
V Fire exits
V First aid room/first aid boxes
V Time recording equipment
V Issue of equipment
V Protective clothing
V Pager/mobile phone
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X Fire and emergency drills


X Security alerts
X General safety rules
X Specific hazards (e.g. toxic chemicals0
X Smoking regulations
X Accident procedures
X ygiene regulations
X Introduction to workplace safety representative
X Introduction to workplace first-aider
X Occupation health service
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 Pay system
 Basic pay
 Bonus schemes
 Grading/job evaluation
 Allowances (shift, overtime, standby, etc.)
 Deductions (savings schemes, etc.)
 Explanation of payslip
 Method of payment
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V Attendance : hours of work, flexitime, meal/rest


V Breaks
V Leave : entitlement, notification
V Sick pay : notification of absence, entitlements
V Extra-statutory holidays
V Pension scheme and life assurance
V Company cars
V Expenses : entitlements and claims procedure
V Private medical/dental insurance
V Staff purchase/discounts etc.
V Maternity/paternity leave

ð -.CONTD
Contd-

[ Company loans (season tickets, mortgages, etc.)


[ Any flexibility in choice of benefits
[ Social sports, fitness facilities
[ Counseling and welfare scheme
[ Disciplinary rules and procedure
[ Grievance procedure
[ Equal opportunity policy
[ Alcohol/substance abuse policy
[ Disability policy and equipment
[ Anti-harassment/bullying policy and procedure
[ Customer care and contact policies and procedures
[ Code of conduct (organizational ethics, anti-corruption, etc.)
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ORIENTATIONS    

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Orienting Employees

ð Employee orientation
† A procedure for providing new employees with basic
background information about the firm.
ð Orientation content
† Information on employee benefits

† Personnel policies

† The daily routine

† Company organization and operations

† Safety measures and regulations

† Facilities tour
Orienting Employees (cont¶d)

ð A successful orientation should accomplish four


things for new employees:
† Make them feel welcome and at ease.
† elp them understand the organization in a broad sense.
† Make clear to them what is expected in terms of work and
behavior.
† elp them begin the process of becoming socialized into the
firm¶s ways of acting and doing things.
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[ IF T E NEÔ RECRUIT IS T INKING
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[ IF T E ORGANIZATION STARTS T INKING AFTER


SOME TIME,
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Example of a 3 Day Employee Induction For
Salesman is:

ð %'v
R:
- Ôelcome - Contract
- Code Of Business Conduct
- istory of the Company
- Organizational Structure
Sales Manager:
- Sales Department Structure Info
- Market Overview
- Basic of Customer Call
- Sales Plan & Monthly Activities
ð %'"
Marketing Channel Manager
- Marketing Segmentation
- Marketing Activities
Brand Manager:- Brands, Packs, Characteristics
- Marketing promotions

Finance
A/R Finance Specialist:- Accounts Receivable
- Credit Limits
- Credit Days
- Finance Procedures
ð %',4 Salesmen:- On Route with experience
Salesmen
- Customer Calls
- Sales Presentations
- Merchandising, Positioning
- Finance Settling
SAMPLE INDUCTION C ECKLIST FOR ALL
YOU ASPIRING R MANAGERS
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Goodbye in Spanish
Goodbye in Deutsche
Goodbye in French
Farewell

ð ³The act of departing politely´

ð ³An acknowledgment or expression of goodwill at


parting´
Phases of Farewell
ð Decision Making
† Employee and R involvement

ð andover/Backup Resource Creation


† Line Manager, Employee and backup resource involvement

ð Final Farewell
† Final handover of logical & physical access instruments(Access
cards, User IDs, Passwords, etc)
† Last is the farewell letter, speech & party.
Tips for a farewell email/letter
ð SUBJECT LINE
† Over and Out
† Good tidings

ð BEGIN ÔIT ³AS MANY OF YOU KNOÔ´


† Acknowledge that many people already know

ð Ô Y YOU ARE LEAVING


† Give reasons
† Don¶t leave your colleagues guessing

ð RECOUNT YOUR ÔORK AT T E COMPANY


† ³experience has been rewarding in many ways´
† ³accomplished a lot together´
† ³appreciated the time we spent together´
Tips for a farewell email/letter contd-.

ð CONTACT INFORMATION
† Email, Mobile no, etc.

† Ex-employee witness protection programme (No info)

ð SIGN-OFF
† Regards, Ôarmest regards

ð LENGT OF EMAIL
† Brevity
Sample Farewell Email

Dear Friends & Colleagues ±


As many of you know, today is my last day with Identrus. On Monday, I start
my new job as a Product Manager for Pay By Touch, a company which offers biometric
identification of consumers at the checkout of retailers. For me, the opportunity to move
more into a product role has been something of interest for a while, so I¶m looking forward to
tackling that challenge. Pay By Touch is located here in San Francisco.
I joined eFinance way back in October 2000, and have many fond memories
of the accomplishments there and more recently with Identrus. I want to thank all of you for
the opportunity to work together and for teaching me something about this PKI business.
Things are rolling here at Identrus and I wish you the best for a very bright future!
If you need to reach me, my contact information is:
[redacted]
[redacted]

And if you see Pay By Touch at your local retailer, give it a whirl!

Best wishes,
utch
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