BUSSINESS

WRITINGS
AND
CORRESPOND
ENCE
PRESENTED
BY:
SUMEET KOUR
62- MBA- 16
 BUSINESS
WRITINGS
Business Writing is a type ofwritten
communication, usually with standard
structure and style.
 Elements to Consider Before
Writing A Business Document

THE THE
PURPOSE AUDIENCE
Grammar and Language in Business
Writing
For Effective Business Communication avoid complex and
general nouns and wordy lines
Turn nouns into verbs: Instead of We would like to
make a recommendation that say We recommend
that

There should be less jargonunless it is a technical

document.
Refrain from overusing it is and there are: Not It is
imperative that we examine this but We examine

Use more brief & specific words.

Avoid the use of fancy terms and stick to simple ones:
Not utilize but use
 Use the active voice instead of the passive voice for example,
not The report was submitted by the team lead to the CEO,
but The team lead submitted the reports to the CEO.

For the tone,emphasizes the need to be confident & sincere.

Example: Instead of saying You must agree that I am qualified
for the position, write My qualifications in the areas of
accounting and customer service meet your job requirements.

Apply parallelism in professional writing. For example, if a

series of items starts with a verb, the rest of the lines should
start with a verb as well: duties: analyze data; call clients;
write reports
PROS CONS
No immediate
delivery No
Permanent immedia
storage te reply
Review and to the
feedback sender
Appropriate for
important facts Take
and figures more
Improve inter- time to
organisational compose
efficiency
Business Correspondence

Business correspondence or business

letter is a written communication
between two parties.
 Importance of Business
Correspondence
Help in maintaining
proper relationship.

Inexpensive and
convenient mode.

Create and maintain

goodwill

Serves as evidence
 TYPE OF BUSINESS
CORRESPONDENCE
BUSINESS LETTERS BUSINESS
FAX
BUSINESS EMAIL BUSINESS
MEMO
Business Letter
Different parts of a
business letter-

1. Heading
2. Date
3. Reference
4. Inside Address
5. Subject
6. Salutation
7. Body of the letter
8. Complimentary close
9. Signature
10. Enclosures
11. Copy Circulations
12.Post script
BUSINESS MEMOS
 Business Email
Business
It is the email address
Email includes your
specifically company
used for the name within it
business such as
yourname@co
mpanyname.C
om
Format of a business email
User name
Date
Reference
Subject
Salutation
Body text
Complimentary
closure
Signature block
 Email Etiquettes
DOS DONTS
o Create proper signature
block oForget the
o Use proper spelling and subject
grammar line
o Review message for
oUse only
accuracy before sending.
UPPER
CASE/lower
case

oAttach very
THA
NK
YOU