HEALTH MANAGEMENT

Miguel ngel TRESIERRA AYALA

 WHAT IS A MANAGEMENT SYSTEM?

It is a system for establishing policies

and objectives and achieving these
objectives

A management system can include

several systems such as Quality and
Environment.
 What does manage mean?

Use efficiently the resources and means we have

for the purpose to achieve the planned results. This
includes:
m Organizational Structures

m Planning

m Responsibilities

m Procedures

m Processes

m Means
 MANAGEMENT = ADMINISTRATION

Management: Position and direction of the

company in the environment, decision-
making based on opportunities and
threats
Administration: Organization and function
of the company in internal, decision
making based on strengths and
weaknesses.
 MANAGEMENT = ADMINISTRATION

Management considers the macro level of

the organization, the relationship of the
organization with its external environment
and the general social system.
Management considers the micro level of
the organization, the internal functional
aspect, compliance with the operational
plans.
 MANAGEMENT = ADMINISTRATION

Both are part of a whole, there is no purely

managerial or purely managerial business
management, the conduct of the company is so
complex that the external vision must interrelate
with the internal. If a director, having both
conditions, tends towards the analysis of the
environment, we are talking about a manager,
but if, also having both conditions, tends to the
analysis of the intern, we are referring to an
administrator.
 MANAGEMENT = ADMINISTRATION

It is also not useful to discuss which is the most

important or if the relationship is vertical, both
are necessary, none is sufficient for a successful
business conduct, and their relationship is
horizontal; Each one of them has defined the
scope for the decision making in the frame of
vision and business mission. It would be like
discussing which is more important, the driver of
the car in a race or the mechanic who prepares
and maintains the performance of the vehicle
before and during it.
MANAGEMENT
 MANAGEMENT

The manager must have:

Innate characteristics of the leader,
Willingness to be a manager
The manager must establish:
Coordination and control of activities,
Modern and appropriate methods of

organization.
The manager should be able to:
Develop individual talents,
Form compact and motivated teams.
 MANAGEMENT

The management process involves the

development of the person, in three basic
areas:
Cognitive area, the person acquires
knowledge and information.
Emotional area, develops interests,
values and appreciations.
Area of the behavior of the individual,
generates behavior as a practice of
acquired knowledge.
 MANAGEMENT

MANAGER: Producer of results,

responsible for obtaining specific
objectives as executor of the position he
plays and with a clear sense, uses his
discretionary criterion, in the various
decision-making processes.
 Management: traditional vs future

We face a complex, ambiguous, and

extremely fast-moving world that rapidly
de-ages anticipated knowledge,
technologies and analysis.
Modern managers are familiar with
measurement systems and their role in
monitoring, controlling and communicating
performance.
 Management: traditional vs future

The libraries are full of texts on reengineering,

management control, benchmarking, ISO 9000,
total quality ... that claim to have the key to
business success.
However, there are many organizations that
continue to use traditional financial indicators;
Which, apart from showing results from past
actions, show a short-term vision that prevents
the projection into the future.
 Management: traditional vs future

So, what is the correct choice, between

financial indicators and operational
indicators? Neither. The answer lies in the
use of a managerial methodology that
combines the best of both mechanisms,
around the strategic scope.
 MANAGEMENT

It is not a mechanism of analysis of

situations, only in order to facilitate the
choice between several alternatives.
It is a process of determining the basic
purpose of the organization, and a
complex series of plans, procedures and
programs, designed in an integrated way,
and oriented to the achievement of the
organization's objectives.
 MODERN MANAGEMENT

The modern manager is:

Organizationally worship
Flexible
Prepared to act in an environment of
recent complexity
Diagnosing situations correctly

Manage strategically, implementing

increasingly demanding decision-making
processes.
 MODERN MANAGEMENT

Every management team has two types of

responsibilities:
1. The operation of current businesses, which are
fulfilled through decision-making processes
related to activities coordinated on a daily
basis;
2. The future projection of the organization, to
cope with change with a prospect of success,
given the determinant demands imposed by
the modern world of business.
 MODERN MANAGEMENT

The most successful organizations in the

coming years will be those that:
Better take advantage of your resources to exploit
areas of opportunity, in an increasingly
demanding and changing environment,
Develop intensively their managerial cadres, so
that they act with sense of strategists of the
organization,
Use your leadership skills to develop
management as well as the other operational
resources you have.