³Increase Organization¶s Energy Level By Defining Values´

Eleanor Wolfram, MPA, MS
Organization / Industrial Psychology

Workshop Goals

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Workshop Goals
#1 of 3

The first step to energizing your organization¶s activities is to define the values of its¶ stakeholders.

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Workshop Goals
#2 of 3 Once ³meaningful´ values are identified in ³practical´ terms, strategies can be developed based on those values for revitalizing day-to-day activities.

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Workshop Goals
#3 of 3 The ultimate results will be increased energy levels for forming:  new opportunities,  new sources of income and revenue,  and other benefits (i.e., morale boost).
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Learning Objectives

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Learning Outcomes
By the conclusion of this workshop, participants will:

#1 of 3

Achieve a deeper understanding of the importance of defining the values of their organization.

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Learning Outcomes
By the conclusion of this workshop, participants will:

#2 of 3

Gain skills in utilizing quality tools and process improvement techniques to energize activities.

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Learning Outcomes
By the conclusion of this workshop, participants will:

#3 of 3

Develop leadership skills in managing collaborative processes with stakeholders to achieve the greater good.

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Agenda To Accomplish Today¶s Goals & Learning Objectives
We Will Review: 1. The Planning Elements 2. A Key Motivator 3. Methods To Determine What Stakeholders Desire 4. Morale Boosters 5. Tools For Measuring Success 6. Keep The ³Energy´ Going 7. Conclusion: ³Don¶t Leave Money On The Table´

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At Resting State
The ³perfect´ aircraft has been built, but«

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INFOMERCIAL
³Value ± Not everything that can be counted counts, and not everything that counts can be counted.´
Albert Einstein (Physicist, Philosopher and Author) 

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The Planning Elements

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The 4 Planning ³Elements´ Are: 

  

Mission Vision Strategy Values

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Mission

(1st Definition)

The ³mission´ statement is a statement of why the organization exists. Another word for ³mission´ is ³purpose´.

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Vision

(2nd Definition)

A ³vision´ is a clear and specific picture of what the organization will look like in the future.

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Strategy (3rd Definition)

A ³strategy´ is a clear plan that describes the path by which the organization intends to satisfy its¶ mission and reach its¶ vision.

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Values (4th Definition)

³Values´ are behavioral actions. Values are the way in which an organization behaves.

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Types of Values There are 2 types of values: 1. Core Values 2. Aspiration Values
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The 2 Sub-elements Of Values:

1. Principles 2. Beliefs

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Principles can be: 

Operational The µWorkings´ 

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Beliefs are: 

Attitudes

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Importance Of C-o-m-b-i-n-i-n-g ³All ³ Of The Elements

Mission + Vision + Strategy + Supported by Values

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EXERCISE 1

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A Key Motivator

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What? Why? How? When? Who? 

Agreement By Stakeholders
This Key Motivator Keeps The Process Moving Forward !

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INFOMERCIAL
³Never doubt that a small group of thoughtful committed people can change the world; indeed it¶s the only thing that ever has!´
Margaret Meade (Anthropologist)

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Methods To Determine What Stakeholders Desire

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Methods to Determine What Stakeholders Desire

1. Interviews

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Methods to Determine What Stakeholders Desire

2. Focus Groups

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Methods to Determine What Stakeholders Desire

3. Surveys

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Methods to Determine What Stakeholders Desire

4. Technology

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Morale Boosters

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EXERCISE 2

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4 Key Morale Boosters

1. Contributions

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4 Key Morale Boosters

2. Recognition

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4 Key Morale Boosters

3. Communication

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4 Key Morale Boosters

4. Opportunities

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INFOMERCIAL
³Knowing is not enough, we must apply.´ Willing is not enough, we must do.´
Johann Goethe (Scientist and Poet)

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Tools For Measuring Success

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Tools For Measuring Success

Measuring successes at all levels, across the entire organization is important.

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Tools For Measuring Success

³3´ Approaches

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Tools For Measuring Success

1. Analytical Approach

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Tools For Measuring Success

2. Benchmarking Approach

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Tools For Measuring Success

3. Intuitive Approach

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Keep The ³Energy´ Going

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8 Steps To Keep The Energy Going

1. Pay Attention To Signals

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8 Steps To Keep The Energy Going

2. Clarity

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8 Steps To Keep The Energy Going

3. Structure

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8 Steps To Keep The Energy Going

4. (a) Inquire 4. (b) Listen

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8 Steps To Keep The Energy Going

5. Agreements

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8 Steps To Keep The Energy Going

6. Recognition

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8 Steps To Keep The Energy Going

7. Feedback

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8 Steps To Keep The Energy Going

8. Intuition

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INFOMERCIAL
³Perfect as the wing of a bird may be, it will never enable the bird to fly if unsupported by the air.´
Ivan Pavlov (Physiologist)

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Birds, Sailboats and Humans«

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Conclusion

Don¶t Leave Money On The Table! (In the Game Of Winning!)

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Excellent !
Excellent Reading Materials : 

Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Reward Integrity. (Larry Johnson, Author) Corporate Culture: Illuminating The Black Hole (Jerome Want, Author) Tribal Knowledge: Business Wisdom Brewed From The Grounds of Starbucks Corporate Culture (John Moore, Author) Not Another Pretty Binder! Strategic Planning That Actually Works (Robert Simpkins, Author) Your Soul At Work: How To Live Your Values In The Workplace (Bruce Hiebert, Author)
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