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Human Resource

Management

Lecture-42
Staffing
Employee Human
& Labor Resource
Relations HRM Development
FUNCTIONS

Safety & Compensation


Health & Benefits
Training &
Development
Orientation
Training
Topics covered
in employee
Orientation
program
Introduction
Job Duties
Organizational
Issues
Employee
Benefits
Training
A process whereby people
acquire capabilities to aid
in the achievement of
organizational goals.
The Peach was once a
bitter almond; cauliflower
is nothing but cabbage
with a college education
Phases of
Training
1. Needs assessment
a) Whats the issue?
2. Design of training
a) What content will address
it?
3. Delivery of training
a) How will the training be
given?
4. Evaluation
a) How will we know its effect?
b) Did it work?
Training Methods
Lecture
Case method
Simulations
Internships
Mentoring
Discussions

Games
Role playing

Computer-based

Video training
Workplace Training
Methods

On-the-Job Off-the-Job

Individualized
Transfer of Training

From To Job
Classroom
Learning Principles
Participation
Repetition
Relevance
Transference
Feedback
Remember
Hear
Hear & see
Improves
Hear, see, & do
remembering
Human Resource
Development
(HRD)
Training is
part of HRD.
Training &
Development
H
Organization
R Development

D Career
Development
Training for the present,
Educating for the future,
Developing to lead.
Training vs. Development

Training Current Jobs

Development Future Jobs


Career
Performance
Performance =A*E*S
A: Ability
E: Effort
S: Organizational Support
Why Do We Care?
Ability

PERFORMANCE

Motivation Opportunity
Performance =
f (Ability, Motivation, Opportunity)
Performance
Appraisal
The ongoing process of
evaluating and managing
both the behavior and
outcomes in the workplace.
Whats in
performance
evaluation
system?
WHY
WHY is is performance
performance
measured?
measured? (use) (use)
WHAT
WHAT is is measured?
measured?
(criteria)
(criteria)
Organization... HOW
Organization... HOW is is itit measured?
measured?
WHO
WHO measures
measures
performance?
performance?
WHEN
WHEN is is itit
measured?
measured? (timing)(timing)
Objectives of
Performance Appraisal

Evaluation Developmental
What to
evaluate?
Traits

Behaviors

Task Outcomes
Appraisal
process
Determine performance
requirements.
Choose an appropriate
appraisal method.
Train supervisors.
Discuss methods with
employees.

Appraise according to
Job standards.
Discuss appraisal with
employees.
Determine future
performance goals.
Performance
Appraisal
methods
Rating Scales
Graphic Scales
Comparative Methods
Ranking
Forced Distribution
Paired Comparison
Critical Incidents
Annual Review
Checklist
Behaviorally Anchored Rating Scale (BARS)
Essay
MBO
Combination Methods
Who Should Do
the Rating?
Supervisor

Team

Peers

Self
Customers

Subordinates
Common Rater
Errors in PAs
Supervisory Bias

Halo Effect

Central Tendency

Leniency
Strictness

Recency

Overall Rating