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Training Methodology

1. Setting Business Goal / thrust Area


2. Training Need identification at Individual level , Departmental level
and Organizational Level aligned with the Organizational goal
3. Preparation of annual training calendar
4. Collection of Base Line Data
5. Preparation of Training Module
6. Selection of Training method ( On The Job or Off the Job)
7. Training Facilitation
8. Pre Training assessment
9. Post Training assessment
10. On the job assessment of the Training effectiveness
11. Calculation of return On investment
Setting Business Goal / Thrust Area
Every Year the business goal of the organization
changes and so the parameters of the thrust area
changes accordingly.
Thrust Area : P ,Q , C , D , S , M
P = Productivity
Q = Quality
C = Cost
D = Delivery
S = Safety
M = Moral
Training Need Identification
The trainings are identified at three level
1. At Individual Level
2. At Departmental Level
3. At Organizational Level
At individual level the training needs are identified through
following methods
1. Through Job description
2. Through skill matrix
3. Through Performance Appraisal
4. Through HOD / In charge
5. Through Individual Operator / Officers
6. Through Competency Mapping ( Will and skill Mapping for
Operators)
All the training must be issue based and aligned with
Organizational Goals / Thrust Area
Preparation of annual training
calendar
Training/Month JAN FEB March April
Grinding
refinish
Motivation
Leadership
Stress
Attitude
Time
Management
ISO 9001-2008
ISO 14001
OHSAS
TPM
Collection of Base Line Data

Before preparing the modules and ppt on the


subject the base line data should be collected so
that the comparison can be done after measuring
the effectiveness of the training and the progress
can be measured accordingly.
Preparation of Training Modules

The training modules should be aligned with


the issues and problems for which the
training is identified .
Selection of training method
( on the job or off the job )

We have two methods of conducting training


as under
1.On the job
2.Off the job
Selection of training method
( on the job )
On the job training plans : An illustration
Rajeev considered all the formats and ideas
concerning the training for Leela , who is a
receptionist cum telephone operator. He
decided that an on the job training plan
was necessary to capture all of the details and
ensure that the plan was really effective . Here
is the plan Rajeev put together.
Selection of training method(on the job)-Sample format

Employee Name : Ms leela Training objective: Following on the job training . Leela will
be able to answer the phones by the second ring in a
Designation : receptionist - cum - professional manner and take complete , legible hand
telephone operator written messages.
Training Methods : Strcutured discussion , Practical
Behavioural outcomes : understand skills applications and Role playing
when/
What Who How Why
Where
trainer / Process / resouces / reasons / benefits /
training option /Specific action / schedule /
trainee/ requiored time / budget / location expectations /
topics evaluater materials/ equipments mesurements

rajeev/ structured discussion / ensure leela


1.Discuss / Define importance of
leela interview for important Monday understands
complete and legible messages internal customers importance of message

2.observe leela taking messages for rajeev/ Direct and objective note provide effective
30 min. note suggestions for Tuesday
improvementand review messages leela taking feedback and coaching

3.Practise taking message for tough rajeev/ role play tuesday test new skills
call leela
4.leela to scruitnize key learning ensure leela has
rajeev/
and method to ensure messages leela written summery Thursday integrated learning
are complete and legible into daily work
Selection of training method ( off the job )
The off the job training method can be of following
types:
1. Lecture method
2. Case study method
3. Role play method
4. Management games
5. Questioning method
6. Individual or group Practical assignments
7. Group discussion as a method of training
8. Penal discussion method
9. Brainstorming
10.Field trip as a method of training
11.Demonstration method
Training Facilitation
The training should be scheduled as per the
training calendar .
The time date and venue is informed to the
participants and the trainer at least 3-4 days
prior.
All the necessary arrangements like zerox of
handouts , pen , note book , projector etc .
Should be ready before training starts.
The participants should not be more than 25 nos.
in one training batch.
Try to form the batch of same age group of
participants if possible.
Pre Training Assessment
Post Training Assessment
Assessment on- the job action

The data collection for the assessing on - the job action can be
done through any of the following tools as per the requirement :
Tool -1 : Follow up survey
Tool -2 : Follow up questionnaires
Tool -3 : Interview with participants
Tool -4 : Follow up Focus group
Tool -5 : Observation on the job
Tool -6 : Monitoring performance data
Tool -7 : Action planning
Tool -8 : Follow up assignment
Tool -9 : Performance contracts
Tool- 10 : Program follow up session
Assessing On-the-Job Action
( Training Effectiveness)
Action Assessment ( by self or supervisor )

Action Assessment ( general ) Not


applicable
Some what
applicable
Mostly
applicable
Very
applicable

1.Overall , how applicable to your job have the ideas / concepts / skill
covered in this programme . Comments :

2.How well did the training prepare you for your actual , on the job use .
Comments and (what changes do you recommend for the training )

3.What , if any , extra efforts did you need to take beyond the training
programme to learn on the topic of the programme.
Comments and (what changes do you recommend for the training )

4.Back on the job , how helpful the training comparing with the
previous base line data . Comments and ( what changes do you
recommend for the training )

5.

6.
Assessing on the job action Training effectiveness
assessment of Specific skill behavioral or technical based on the base line data for
each individual ( by self , supervisor , peer or subordinate )
On the job skill assessment as per baseline data Rating scale
( behavioral or technical )
Poor Fair Good Outstanding N/A
( 1) ( 2) ( 4) ( 5)
( 3)
1.

2.

3.

4.

5.

6.
Assessing on the job action Training effectiveness
Comparison of training effectiveness against baseline data ( for each individual )

Specific skills ( behavioral or technical ) to be Pre training rating Post training ( on-
assessed against baseline data the job ) rating

1.Caliberation of Brookfield and peretomer Not able to do it Able to do it

2.Correct Alignment of the spindle in brook Cannot align Can align


field
3. Check for the center postion of air bubble Not bale to do it Able to do it

4. Viscosity measurement Cannot measure Can measure

5.

6.

7.
Calculation of ROI ( Cost / Benefit Analysis )
Cost benefit Analysis Training programme
Training model Identifyi
ng
Mappin
g the
Produci
ng the
Applying
training
Calculati
ng
Tracking
on going
Total cost

training approac learning techniques measura follow


needs h tools ble through
results

Direct Cost : Rs. Rs. Rs. Rs. Rs. Rs. Rs.

1.People time :
(i) consultant fees ( their rate x time spent) 14000 12000 64000 1000000 50000 100000 2050000

(ii) Project team salaries ( nos. of members 18000 12000 12000 160000 140000 120000 840000
x salary rate x time )
(iii) Participant salary ( nos. of participants 24000 38500 17750 6280000 39750 400000 6800000
x salary rate x time )
(iv) Employee benefits ( 35% of above 71400 55400 48200 225000 62900 182000 267000
salaries )

2.Programme material
(i) Supplies and materials ( unit x cost per 0 20000 15900 34000 26000 60000 1730000
unit ) 00
(ii)Printing and duplication cost (actual 2000 0 9000 0 550 500 12050
cost )
(iii) Equipment rental or purchase 0 0 0 4750 0 0 4750
(iv) Programme and work / design 0 0 75000 0 0 0 75000
Calculation of ROI ( Cost / Benefit Analysis )
Cost benefit Analysis Training programme
Training model Identifyi
ng
Mappin
g the
Produci
ng the
Applying
training
Calculati
ng
Tracking
on going
Total cost

training approac learning techniques measura follow


needs h tools ble through
results

Direct Cost : Rs. Rs. Rs. Rs. Rs. Rs. Rs.

3.Facilities Related :
(i) Room rental ( actual cost ) 0 0 0 140000 0 0 140000

(ii) Food services ( actual cost ) 0 0 0 28750 0 0 28750

(iv) Audio visual ( actual cost ) 0 0 0 0 0 0 0

4.Travel related :
(i) Daily expenses 3500 0 0 27000 3500 4000 38000

(ii) Travel expenses ( actual cost ) 8000 0 0 90000 1990 10000 127900

(iii) Accommodations ( actual cost ) 7000 0 0 52000 6300 8000 73300

Total direct cost : 14593750


Calculation of ROI ( Cost / Benefit Analysis )
Cost benefit Analysis Training programme
Training model Identifyi
ng
Mappin
g the
Produci
ng the
Applying
training
Calculati
ng
Tracking
on going
Total cost

training approac learning techniques measura follow


needs h tools ble through
results

Indirect Cost : Rs. Rs. Rs. Rs. Rs. Rs. Rs.

5.General and administrative :


(i) Management salary ( Salary rates x time 70000 97000 14000 21500 31500 30000 264000
)
(ii) Administrative support salary ( salary 22500 11750 16000 67000 18750 10000 146000
rates x time )
(iii) Employee benefits ( 35% of above 32370 38060 10500 30980 17590 140000 143500
salary)

6.Overheads :
(i) Equipments 0 0 0 3100 2400 5000 38400
(ii) Facilities 5420 0 0 3400 6000 0 45420

Total indirect cost : 637320

Total cost of programme : 15231070


Cost / Benefits analysis
Benefits :
Benefits of the programme can be calculated in terms of cost
against saving done in the followings :
1. The improvement in the problem for which the training was
conducted .
2. The savings may be , in terms of time saving , productivity , cost of
the product etc. depends on the problem / issue .
For example saving the above training for which the direct and
indirect cost is calculated = Rs 2400000.00

Hence net savings = total benefit total cost


= 24000000.00 15231070.00
= 8768930.00
Return on investment
ROI = Total benefit total cost x 100
Total cost

ROI = Net benefit x 100


Total cost

= 8768930 x 100
15231070

= 57.60%