You are on page 1of 23

# Marketing Essentials

n Chapter 16 Using Math in Sales

Section 16.1 Cash Registers

Chapter 16 n Using Math in Sales 1

SECTION 16.1 Cash Registers

What You'll Learn

 The three general functions of all cash
registers
 The arrangement of currency and coins in a
cash register drawer
 The two methods of making change
 The two most important rules for safeguarding
money at the cash register
 The general content of sales checks and the
basic ways of generating them
Chapter 16 n Using Math in Sales 2

SECTION 16. you will explore cash register operations. You will learn the basics of operating both manual and electronic registers. Chapter 16 n Using Math in Sales 3 . In this section.1 Cash Registers Why It's Important Your customer's decision to buy does not conclude the sales process. You must record the transaction and present the customer with proof of payment—or secure a promise to pay in the future.

1 Cash Registers Key Terms  sales transaction  Universal Product Code (UPC)  Universal Vendor Marketing (UVM) code  till  opening cash fund Chapter 16 n Using Math in Sales 4 .SECTION 16.

Most retailers today use cash registers for this.1 Cash Registers Cash Register Operations The sales transaction is the process of recording a sale and presenting the customer with proof of payment. Cash registers fill three important functions of sales transactions:  recording sales  storing cash and sales documents  providing receipts Chapter 16 n Using Math in Sales 5 .SECTION 16.

SECTION 16.1 Cash Registers Electronic Cash Registers Electronic cash registers automatically perform many functions of a sales transaction:  totaling quantity purchases  figuring sales tax  subtracting refunds and returns  calculating the change due a customer Information can be entered by:  manual key entry  electronic wand entry  optical scanning Slide 1 of 2 Chapter 16 n Using Math in Sales 6 .

Slide 2 of 2 Chapter 16 n Using Math in Sales 7 . SECTION 16.  The Universal Product Code (UPC) is a bar code composed of a series of vertical parallel black and white lines and a row of numbers.  The Universal Vendor Marketing (UVM) code appears as a series of numbers across the top of a price tag.1 Cash Registers Electronic Cash Registers Two types of codes are widely used for electronic entry. Each item has its own distinctive UPC.

SECTION 16. inventory. and often how much new merchandise to be ordered.1 Cash Registers POS Terminal Functions POS computer terminals are connected to an in-store network that keeps track of sales. POS terminal functions include:  scanning products  transferring information  recording sales Slide 1 of 4 Chapter 16 n Using Math in Sales 8 .

1 Cash Registers POS Terminal Functions Scanning Products The checker passes each item over the optical scanner so that it can read the code printed on the package. The checker will key in the sale amount if code label is torn or missing. SECTION 16. Slide 2 of 4 Chapter 16 n Using Math in Sales 9 .

The terminal sends the information to a central computer. Slide 3 of 4 Chapter 16 n Using Math in Sales 10 .1 Cash Registers POS Terminal Functions Transferring Information The terminal shows the price and name of each item. where inventory is updated and new merchandise can be ordered if stocks are low. and the total amount of the sale after any special discounts. SECTION 16.

SECTION 16. and sometimes the customer's name and account information.1 Cash Registers POS Terminal Functions Recording Sales The terminal calculates the change due to the customer. and prints a paper receipt listing each item sold along with prices. the date and time. Slide 4 of 4 Chapter 16 n Using Math in Sales 11 .

1 Cash Registers The Cash Drawer Checks and currency collected in sales transactions are generally deposited in the till. Chapter 16 n Using Math in Sales 12 . The till is the cash drawer of a cash register.SECTION 16.

\$10s. nickels.SECTION 16. and coins in the front compartments (also in descending order. and pennies). Chapter 16 n Using Math in Sales 13 . Bills are usually kept in the back compartments of the drawer (with checks on the far left. and other bills in descending order: \$20s. dimes. and \$1s). then quarters.1 Cash Registers Cash Drawer Arrangement The till normally has ten compartments— five in the back and five in the front. \$5s. half-dollars on the far left.

SECTION 16. the fund is short. Chapter 16 n Using Math in Sales 14 . To verify the fund. the fund is over. if there is less than planned.1 Cash Registers Opening Cash Fund The opening cash fund consists of the coins and currency designated for the register for a given day's business. count the coins and the currency. When the amount is more than planned for the register.

Once the transaction has been entered in the cash register.1 Cash Registers Making Change Be thorough and accurate when making change. 2. Slide 1 of 2 Chapter 16 n Using Math in Sales 15 . Announce the amount tendered when the customer offers payment in cash. and follow these five steps: 1. SECTION 16. announce to the customer the total amount of the sale.

Place the money on the cash drawer ledge and leave it there until you have completed giving change to the customer. SECTION 16. Slide 2 of 2 Chapter 16 n Using Math in Sales 16 . 5. This eliminates most disputes over the amount tendered. Count aloud when handing the change to the customer. 4.1 Cash Registers Making Change 3. Count silently while removing change from the cash drawer.

SECTION 16. Chapter 16 n Using Math in Sales 17 . This is also called balancing the cash or balancing the till.1 Cash Registers Sales Tally Salespeople and cashiers who use cash registers must account for the day's sales and money at closing.

 Ignore interruptions while you are making change.SECTION 16.  Always lock the register if you leave it.  Always close the cash drawer between transactions.  Learn how to recognize counterfeit money and look at money you receive very closely.1 Cash Registers Safeguards Against Theft Every employee who uses a cash register should be familiar with some safeguards against the theft of money. Chapter 16 n Using Math in Sales 18 .

SECTION 16. Chapter 16 n Using Math in Sales 19 . Smaller businesses write them by hand.1 Cash Registers Sales Check A sales check is a written record of a sales transaction that includes:  the date of the transaction  the items purchased  the purchase price Many businesses use electronic cash registers and POS systems that produce computer-generated sales checks.

How will you count the change back? 4. What sort of information does a sales check use to detail a sales transaction? Chapter 16 n Using Math in Sales 20 . From left to right. What can you do to help prevent theft from a cash register? 5.16.73. A customer gives you a \$50 bill for a purchase of \$37. What are three functions that all cash registers perform? 2. how are the coins arranged in a typical cash register drawer? The bills? 3.1 ASSESSMENT Reviewing Key Terms and Concepts 1.

1 ASSESSMENT Thinking Critically What advantages do you think using an electronic optical scanning wand would have over manually entering prices? Chapter 16 n Using Math in Sales 21 .16.

1 Graphic Organizer Cash Drawer Arrangement BACK ROW Checks and \$20 \$10 \$5 \$1 Special bills bills bills bills Items Dollar Coins 25¢ 10¢ 5¢ 1¢ and 50¢ coins coins coins coins coins FRONT ROW Chapter 16 n Using Math in Sales 22 .16.

1 Chapter 16 n Using Math in Sales 23 .Marketing Essentials End of Section 16.