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Ing. Dirk Sijbesma MEd.

Ing. Dirk Sijbesma MEd.

Methodical Design

preliminary research

If the customer says ‘nooooo….’ to the product, look for the factor that did not seem important (Dirks)

NEED Need Define goal analyzes User values User context User profile User scenario
NEED
Need
Define goal
analyzes
User values
User context
User profile
User scenario

GOAL

Human Factors

Productvision

Human factors

User Product Context
User
Product
Context

Product design

Technologie

Humanity

Industrial design Human factors
Industrial design
Human factors

Product development

Attention for the product user interaction

intensive interaction dangerous when disfunctioning new functions new users new user context

Do the research

Do the research

Resultaat week 2:

User scenario: Phases in use Environmental factors product Factors users Factors

External research: user

  • 1. Needs, wishes, values of the user

  • 2. User scenario:

Phases in use Environmental factors

product Factors

users Factors

  • 3. Requirements

  • 4. Goal of the product (function = what does it need to do)

User scenario

Systematic description of how the product will be used:

normal operation and abuse

Transport to location Prepare for use Start to operate Operate Stop to operate Clean Transport Store Maintain Repare Dispose Recycle

Stages of use

OBSERVE

CREATE

IMAGINE

Context factors

Physical context Visual, auditive conditions Physical conditions Social context Etc.

OBSERVE!!!

RESEARCH!!!

Product factors

Physical factors:

(weight, size, dimensions, etc.)

Productinformation

(displays, instruction, use cues, goal, etc.)

Process characteristics

(waste, controls, side effects, etc.)

Dangers

(fire, electric shock, poor maintenance, etc.)

ASK,

MEASURE

&

RESEARC

H

User characteristics

age Gender fysical characteristics

Human dimensions, strength……….

sensory characteristics

Sight, hearing….

RESEARCH!!!

Userscenario: why?

Predict (future) use to define user requirements

Stages of use

Transport to location Prepare for use Start to operate Operate Stop to operate Clean Transport Store Maintain Repare Dispose Recycle

Userscenario:

1.Determine the relevant stages of use

Operation Analysis:

1.Determine for each stage the context

2.Find out what actions in these stages are carried out

3.Determine which factors (environment, product, user) can affect these actiond. 4.Set the product requirements for appropriate action

Stage:

Context:

Factors that influence this stage:

Men, product, context

……………… .. …………………

…………………….

Stage: Context : Factors that influence this stage: Men, product, context ……………… .. ………………… ……………………. Actions

Actions in this stage

User requirements

………………… .. …………………… ……………………

Stage: Context : Factors that influence this stage: Men, product, context ……………… .. ………………… ……………………. Actions

…………………………

……………………….

…………………….

Format voor user scenario

Stage: buying Context: department store Factors that influence this stage: Men, product, context Physical fitness Weight

Stage: buying

Context: department store

Factors that influence this stage:

Men, product, context

Physical fitness Weight of the product

dimensions

Stage: buying Context: department store Factors that influence this stage: Men, product, context Physical fitness Weight

Actions in this stage

User requirements

Loading the product

Out of the storage and carrying it to the cashier

Stage: buying Context: department store Factors that influence this stage: Men, product, context Physical fitness Weight

Maximum weight 5 kg

Dimensions (LxBxH) Carrying handles

Format for user scenario

  • - Life

  • - Legislation

(noise, odor, contamination)

  • - Investment

  • - Maintainability

(shape, ergonomics, noise, ease)

  • - Usability

(size, weight, transport)

  • - Manageability

(Health and Saf ety)

  • - Energy use

  • - Fuel consumption

  • - Maintenance

  • - Labour

  • - Disposal

User criteria

  • - Repair

- Life - Legislation (noise, odor, contamination) - Investment - Maintainability (shape, ergonomics, noise, ease) -

influences, chemical inf luences)

(mechanical strain, power, climatic

  • - Load

reliability, saf ety)

(product required perf ormance,

  • - Primary function

FUNCTION

- Life - Legislation (noise, odor, contamination) - Investment - Maintainability (shape, ergonomics, noise, ease) -
  • - Capacity

  • - Environment

(total cost of ow nership)

COSTS

Economical

Technical

DEVELOP/DESIGN/CONSTRUCT

Economical

Economical - Manufacturing - Patents - Standardization - Quality - Recycling - Engineering FACILITEITEN - Capacity
Economical - Manufacturing - Patents - Standardization - Quality - Recycling - Engineering FACILITEITEN - Capacity
  • - Manufacturing

  • - Patents

  • - Standardization

  • - Quality

  • - Recycling

  • - Engineering

FACILITEITEN

  • - Capacity

  • - Equipment and tools

  • - Delivery time

Technical

Manufacturing criteria

TECHNOLOGIE