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ORGANIZATIONAL BEHAVIOR

1.Job Satisfaction Prof. Dr.J.K.Mitra


2.How to measure?
3. Are people satisfied in their jobs?

Personal
1.Job Satisfaction
autonomy A Positive feeling about ones job
Self Esteem needs & resulting from an evaluation of its
characteristics.
Recognition

Needs of Social
acceptance belonging
& Love

Physical & Financial Security

Basic Life
By
CONTENT THEORY, By Maslows (1954) B.Govindarajan
ORGANIZATIONAL BEHAVIOR
2.Measuring Job Satisfaction Prof. Dr.J.K.Mitra

1.Single global rating 2.Summation of Job Facets


Time consuming and more accurate
All things are considered &
less time consuming.

Average Job Satisfaction Levels by


Facets
100
76 78
80 69
Percentage

66
57
60
40 22
20
0

By
B.Govindarajan
ORGANIZATIONAL BEHAVIOR
3. Are people satisfied in their jobs? Prof. Dr.J.K.Mitra
Percentage of 1,68,000 Employees who responded yes to
Are you happy in your job

India in 3rd place,


20 % ready work for free
5 % Dislike

6 5.88 Average Levels of Employee Job Satisfaction by Country


5.72 5.63
5.8 5.51 5.46 5.45 5.44
5.6
5.4 5.3 5.27 5.24 5.22 Rigid hierarchical structure
5.18 5.16
5.2 Lack of Autonomy
5 4.89
4.76 Centralized decision making
4.8
4.6 Exposure
4.4
4.2
4

By
B.Govindarajan