You are on page 1of 76

m  





 m
Y 

      

„  

 
 

    

       
 
O m

            
    
    
   

          
 
   
     
      

     
 
   
Meaning and Definition
‡ „   Management is that part of
the management function which is
primarily concerned with human
relationships within in organization. Its
objective is the maintenance of those
relationships on a basis which, by
consideration of the well-being of the
individual, enables all those engaged in
the undertaking to make their maximum
personal contribution in the effective
working of the undertaking.´
_Y       
    
  

   
  
  
 
Ê
  

            
          
   
         
    
 
         
  


        

 
            
   
        
      
   ! 

   

  
    "!
  $
 ! "  %&"!
 "   "
 ""!"  !!&&
 #! 
"  '!!
  
   (((
unctions of HRM
‡ ?  ‡ ??Ê 

  
 
‡ „   ‡  „
 
‡ Ê   ‡  
‡ 
  ‡
   
‡    ‡ ?   
‡   

Ohat Is Strategic Management?
‡ Ú  
 
± Y   
 
    
     !  
       
     
 
     
 

     "  
 
   
‡ # 
±      
  $
    
  % &' 
_
      
!    
„ Ú  

 
 Ú  
^ !"&"
&)'" (

 
^ #( (*" 
++'  "

Y Ú  
(  

‡ ?  (  
^ (", 
& -"+!-
"( " (((&
  "(&
‡ (!  (  
^ M     
  "
 
uision and Mission Statements
 .
 #!"*
& --/ '
""!--("!-"0!$
 #1
+!" '!"*(!&!+!2$$$
'!"'"2(2+!'!"'"'2(
'2$$$!2&!(!0""&
(!! '!"$$$& ++!(
 !'+!$
 
+ &)&" & 
+"+'!"!$
 O 
O *+ +-""""
(!$
Mission statements contd«
‡   Ú  
‡ ) *  Ú 
Ê    !    
   
     *   
 
  
 


‡ +!Ú , 
+Ú,%           
      
‡ 
"
Y   
"   
    

  
       
            

         
   " 
      
         
‡ -
Y     * 
 
 

 
HUMAN RESOURCE PLANNING
 #(3  +'  &
" '& !"(
'""'
$ & &  
& +" & 2"(! & 
!- & -"& &'  !
+  &-" ""!&-
/!& &+(´
Objectives of HRP
   (m
(/&m "m&"(
 (( !
0(m  "+(
 "! #
  (!"
 !2m '  4&&
&!   "(
!& /"
 "!! #(
(" &
&   &"
!(m
Process of HRP
‡ 1. Analyzing Organizational
Plans
‡ 2. orecasting Demand for HR
‡ 3. orecasting supply of HR
‡ 4. Estimating Manpower Gaps
‡ 5. Action Planning
‡ 6. Monitoring and Control
IMP QUESTIONS
 -#        
$    
     
  %
 &Ú       Ú    
   %
 '       ()
          
 Ú  
·M 

 5+!(!""!"
"(6+
 (("
!(6+"+!!
(+ 6+
 !!(!!&
"!)&!!"!&
6+
Ê 
  
 5+"&
 O2""
 
 !
 &
 (!
 5+!
 (
  ·M 
 -*     -„   
  M

  
 &       .)  „ 
„ 
 
 /· 
 '    
Ú    0·$  
 - 1    
 +„    
*    --$
 
)  
 ,    -&  
  
  Ú  
The process of Job Analysis
 -*     ,3  ·
M   
 &* ·  -) 
M „   
 '    
·M   .  
 ·
2   

 +Ú    /„
 ·

    · Ú
 
  
Techniques of Job Analysis
 -·„  
 &„  *  
 '2 
 +4  
 ,) 2 
 -1 
    .

   .Ú

 
 5+#  5+(
(!"( ( 
'  6+!$ +!
""(  0!
"(6+$  0"( 
'" ((6+$
!-!-  !" !-
"-+!- !-!-
'2&"-  !&!"
)""!  + !
'  6+$  (

.( 
 5+!7 (!
"(6+
!+! !' & 
 +(+!"
'&8
 5+!+&' 6+!
""'  !((6+
"& ' $6++
!"!"!!)"$
+6(5+!
 -            
    5   
 &        
 '  
    

 +
     
  
   
 ,
       
 -          
 

 .    
  
        
Methods of Job Evaluation

 ·$      


    
 -(!    6
^   ·)

^ 7 ·)  
 &4    6
^ „ 
^ 8 )


 
 #    %
 # „   %
           
Ú   „   
 #    
  
  %
     
  
  %
 7   8   
   6
Y  
 
 
‡ Internal  $  Ú  
Sources  -„ M   
‡ 1. Transfers  &$   2 
 '„   M  
‡ 2. Promotions
 +$
 $  
 ,1  ) 
 -3 M

 
 .   
 /    8 
 
 0*

  „

‡ Ú   
  „
 
‡ /    
   
 
‡ 01
      
 
     
‡ 2?     
  
  

 

‡ 3 
        
        

    

‡ 4(
  
    
 
?     
‡ 5(   
  
  

 
-   Ú
 6
 Ú   
  
   
   

 
 Ú   
   
  

   5


    
 2 
       
          
   
  

 Ú  
 
 

  5
 Ú     
   5    
      

  

 Ú  
 9 : 6  '„   6
 -M
   6 ^ *5   
^    ^ „5   
2    
^ Ú  
^     
^ „!   +2   6
 &M    6 ‡ Continued«
! ·;    
! #  
  
 Ú   Ñcontinued)
9:2  
- 2 2 
& 8 2 
' „   Ú   2 
+ (!  3   2 
, 
2 
- 7
2 
. Ú 2 
/ „   2 
Selection Process«
 9$ ! '
 :$!4!2
 ;$! 
 <$! '
 =$"!/
 >$( 2
 ?$!!
Induction/Orientation
  6 <* 
"     ( &
" '!&  ! '  
( 6   " && 
  + (  " 
! "' 02! " ! "
 '28$
 +6 " "& ( 
" &$
Advantages and Objectives of an
Orientation programme
 *5  6 ‡ '  
 - 
     2 
   
      
    
 "  2      
  
   2  
 


   
          
        5    

 
        „
2     
  
= 
    
 
    
         
         2  
  

  
 
   
  
     
 
       M2 
  
 
        
  
          

      =   
   ? 
 
 4( "( $
 ""( $
 *&)$
 @(""!(!$
 !""( $
 !-&!""!'2$

"$
 (
 "&"""!"
 ""(!"&'&-'2& -
- !"$
 && 
 4("(!$
 (&"($
!  !
 "!!'  
"!" &  ! -
-"-&" $
 &!!!-!
&"/"!
( "!$
 +!"((+' &-
#!""
O  &""
      
   
"
  
     
 "   
 

      
  5 

      
 

   
 
 
5
    
      
      
( &
‡ 1. Higher productivity
‡ 2. Better quality of work
‡ 3. Less learning period
‡ 4. Cost Reduction
‡ 5. Reduced supervision
‡ 6. Low accident rate
‡ 7. High morale
‡ 8. Personal Growth
‡ 9. Organizational Climate
 & &
 9$ "(& &" 
(^ #" (
,"@!( (
 :$& &+6" !
 ;$#&& & &
 <$ "&  &
 =$!!'"!
IMP QUESTIONS
 -Ú       Ú   
   M   M    
 
 ·
  5
 
  M 
&          
      %
'2    $    ()   
    
    %
„**2*(
 ("(
! & &&
+!- & "+
!$  '"(
! &)A  -
 6+"&&
 - & "+
'2&""$
(
M         
    
  5
         
      
2  
   <      
  
    
        
 
    
 >
""( (

 9$ &)!"
 :$ (!"
 ;$ +!)(!
 <$ 2 !!
 =$ "6 '2(
 >$ "!(
 ?$   !
Types of Transfers

 9$ " (


 :$! (
 ;$.! (
 <$"! (
 =$ ( (
Demotion
  
     

  5     

2      

 
     
        
  
 2  
     

„      
         
   
Need for Demotion:
Ohy and Ohen
 9$"4 "
 :$ 
 ;$  !&! &
 <$#!$

 (!2!' 
&'  &
"" ! 
&$ "
&-" -"!"!(($
!!'&(($
 &

@((
 
#!
O&"!"
,O
‡ Ê
 -'Ú'
‡ /Y     
  
‡ 0Y 

    
‡ 2Y      
‡ 3Y

‡ 4Y
 
‡ 5Y    
 
‡ 7Y 
 


!("'&
"!
 9$ !0
 :$/! 
 ;$4!
 <$@2' "
 =$!O&
 >$ 

!" ""!
((&O&
 7   8   2 8 
 -     -$
 "M  
Ú

    $
 
 &M
   &$   
*   4  
 '1  3  '„
 
 +)1  +    
 ,„       5
 -·      ,Ú $
 
 .„   -   
 
 /Ú       .2 "  

 /„    

Methods of Oage Payment

‡1. Time Oage system


‡2. Piece Oage system
IMP QUESTIONS
 -#    „      
       

 %
 &  #      
   
      
     !  
 '2       
  
   
      


   %
?   
 "!!/
&)!!+'(!
&$
 "& @- ! 
+'   "" 
!*"&)  "
 !&) !$
  !!! +'
&-!"&
"! "!&)
+6" ( 
   
       

         
         
          
      
    

   
       
  
   7    
   
            
     
   
"(((
 "!!
 $)     
 $ 
 8  
 *   
 

)  
    ) 
 „ )    8   
 Ú )   Ú 
 „ )  
Remedies to Improve
Industrial Relations
 7   7   6
 -Ú 
 
 
 &)  M  
 ')    
 +„ 
     
 , 
 3
 -$
 #  
 .$  7   „  
Remedies to Improve
Industrial Relations
 Ú
7   6
      3   
  

       
 M 
  
     2  
        
    31  
  
         
   
"  
     
           3
1  

 M         




  
   
7   
 4"!2&
!
&(!&("("
6'  ! + 
!! $
 "& !55-7&
""(-'  
/"-'  !"-&
( &"'  
 ! 2-+!
(!-(-60+!8
Causes of Grievances
 9$
&(O2&
"
 :$
&(
&!
 ;$
&(!!&"
!(B
 <$
&( !
!"6
    ( 
+

 9$/ '  $ 7   
 -2

 :$  1       

 
 ;$
4/  M   
 <$#   
 1     
!
 2    
 8  
 1 
  
   
Standard Grievance Procedure
ÑILC)
 !!'!""",
!
"
  "(#!
"" 9>  "@+
(9C=D$ 
+" !"&
 / &&"
!(!$
!("
 "
 9$@&!
 :$+!
 ;$ 
 <$!
 =$ &
 >$!!' 
IMP QUESTIONS
 m' !!(!"!
! "m''!!
!!!!(!  "
 &    2 
8    

   
         
7    2    
 '          
   
        
  
Meaning and Definition of
(!
 (!(!
 (& ("&
(!(&(!&
6+" !(("!$
 "&!-7 (! 
-""!&(
!*/!!& 
6+" !(+6+8
 #((+' &" (
!
 ! ;>E"&B
 
 „   M

  

 9$+! & (""


 :$ & ""
 ;$& (
 <$ & !""' 
 ""
 =$#& !
 >$ 2& 
Methods of Performance Appraisal
    6    6
 9$ ("!  9$
 :$ 
 ;$& 2&  :$m
 <$ "  &
 =$"#+  ;$4 !!
 >$
 &!  "&
!
 ?$ 2! "
 D$ ! "
 <$! & 
4$
 C$
!
 9E$!"'
!(((!

-    -   


.8    
&) *5   „ 

'Ú    /2    
0„

  
+ 
2 
,·     -    M


O2* &
 "& # (
7 !"!!(
&'  &
+&&!" 
 +!( & 8
 +'   "
+!(&&" "
' '2
 %&!!!"!( &
 
2'  "
 '"( -7 
(!(
""
"! +2"
(! "
" 2&(
"!&) &  
!! 
!!(& 
&(&!8
*5  # 


    
 -  
-$    
5       
 &    "  
&Ú    
*5   
 ')!   
'„  
  
*5   
 8   !

   
   
    
(O2*
&
9$ ! ""&
:$ m&  "
;$ "!m
<$ "!#
=$ @ &
>$ " 
1  ?  „ 

- )  
& )  
' )   
+ Ú !    
(O2* 
&
- Ú  Ú 
& #  
' ·    ) 
+ #  
, )!„  

IMP QUESTIONS
 9$O O2 
&"(!
"&&(2&
(!$
 &#    '-   „   

    
   
   *  
 '<„   

      


      
  
 >@ „  )  
Y 

Related Interests