SRF CHEMICALS BUSINESS

Communicating Risk with the Community"

Alok Chandra
Chief Manager (EHS)
20 -21st August 2010
 Contents

An Overview of Chemicals Business

Products
Chemicals Handled
Commitment
Sustainable Business
Risk Communication with Stakeholders
Confidence Building
CSR Projects
Achievements

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 Chemicals business - an overview

Established: 1989 at Jhiwana (Alwar), 75 Km from Delhi

Turnover in 2009-10: ~ 580.30 Crore (Part of 2500 Crores SRF Group)

One of the largest players in Refrigerant Gas Business: 38% domestic market share
Refrigerant Gases
Floron 11 (Phased-out)
Floron 12 (Phased-out) Applications
Floron 22 (HCFC) Refrigerants. Air Conditioning,
Floron 134a (HFC 134a) Blowing Agent, Aerosol

Chloromethanes
Methylene Dichloride Applications
Chloroform Raw Material for Refrigerants &
Carbon Tetrachloride Insecticides, Solvent in Drugs

Fluorospecialities Applications
Trifluoroacetic Acid (TFA) Pharma & Agro Intermediates
Penta Fluoro Benzoic Acid
Para Bromo Fluoro Benzene
Tetrafluorobenzyl Alcohol
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 Evolution of Chemical Operations
2009
TFA de-bottlenecking

TFBALc Plant
TFA
2006
RG Plant derivatives
134a Plant
Honeywell USA 2010
2004
(Earlier Allied Signal) Power Plant
Fluorospecialities CMS Plant
HF Plant 1995 Plant HF Plant Capacity
Drukpack, Germany Capacity
2008
CMS Plant
2007
Arkema
(Earlier Atochem)
1989
RG Plant
HF Plant CMS Plant
TO Plant
Capacity
2001 2005
Halon Plant
(In house R&D)
1994

Buying Technology Developing Technology

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 Commitment to Environment, Quality, Social Development

NABL Certification

Responsible Care logo

(Year 2008)

since December 2006 Responsible Care

(Year 2006)

IMS Certification
(Year 2006)

Social Accountability SA 8000 Certified

(Year 2003)

Occupational Health and OHSAS 18001 Certified

Safety Management System (Year 2003)

ISO 14001 Certified Environment Management System

(Year 2000)

ISO 9001 Certified

(Year 1998) Quality Management System
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 Sustainable Business

The key to sustainable business is balancing the Triple Bottom Line i.e.

Environment

Social

Economy

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 Key Stakeholders

The key stakeholders who can influence the triple bottom line are

Employees Community

Customers
Legal Authorities

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 Risk Communication with Stakeholders

Risk Communication with two main stakeholder

Employees &

Community

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 Risk Communication with Stakeholders

Various Risks to Community

Safety Risk
Event that might occur in the future where prevention
is the focus &
Emergency Scenario when an event has occurred &
needs mitigation

Environmental Risk
Depletion of Natural resource in the area
Physical harm to the environment

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 Risk Communication with Stakeholders

How best to communicate Risk so that

Risk related information can be delivered

in a meaningful, cost effective and secure
manner
Key stakeholders are not left out of the
Risk communication network &
Dialogue is not one directional with the
absence of feedback loop.

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 HAZARDS AND RISKS - DEFENSES

A H
C A
T
Z R
I
V A I DAMAGES
R L1 L2 L3 L4 S & LOSSES
I
D K
T S
Y S

TECHNOLOGICAL MEASURES
OPERATIONAL MEASURES
COMPETENCE
MONITORING & MEASUREMENT
(including SUPERVISION)

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 Risk Communication media

Word of Mouth
Informing community leaders who in turn
disseminate the information to their constituents
Involvement at community meetings
Interaction with forum and advocacy group
Field trips
Display Boards
Print media
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 Risk Communication through Stakeholder
engagement at SRF Chemicals business
COMMUNICATI CONSULTATIO DIALOGUE PARTNERSHIP
ON N S

Information sharing Questionnaire Multi stakeholder forums Partnership with NGOs

Employee training Surveys Leadership summits hosted by like PRADAN & SARD
Company brochures and reports Focus group discussions other organizations Partnership with Villagers
Newsletters Stakeholder meetings in the Advisory panels for NRM projects
SRF Sparsh communities Meeting with Statutory
Speeches Workplace assessments, eg. Authorities
Family Functions Employee satisfaction surveys Kisan Sammelan
Handouts Online feedback
Videos on various SRF Open House meeting
initiatives EHS meetings

Press releases,
Press conferences,
Media briefings

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 Strategy & Practices at SRF Chemicals
business
What to Communicate
Safety Risk
Communication in very easy language, well understood
by community people
Various Key Hazards including Chemical hazards at site
The Control Measures to minimize Risk at process
level.
Emphasis on Preventive approach.
Mitigation Measures including, Communication in case
of Emergency, Evacuation and Safe shelters.

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 Strategy & Practices at SRF Chemicals
business
What to Communicate
Environment Risk
Environment Protection measures at site.
Zero discharge from site
Community feedback regarding performance of
Environment protection measures
Natural resource availability (focus on water) and
steps required to conserve the same.

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 Strategy & Practices at SRF Chemicals
business

Communication through our

representatives

Employees Residing in nearby area

Contractors residing in the community
Contract workers residing in Community

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 Strategy & Practices at SRF Chemicals
business

Consultation & Dialogue through

Community Meetings
Meeting with Sarpanch
Visit of Plants by Community Representative
Kisan Sammelan
Invitation to community people on National
Safety Day, Environment Day, AIDS day.
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 Confidence Building through CSR Projects

Confidence building done through various CSR initiatives

through

Understanding the key issues

Partnership with NGOs like PRADAN &
SARD
Partnership with Villagers for Natural
Resource Management (NRM) projects

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 Confidence Building through CSR Projects
Focus on most pressing issues like :

Scarcity of Water due to

poor rainfall
Lack of Primary
Education
Potential for HIV AIDS
due to presence of lot of
labourers & Truckers

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 Sustainable Development Initiatives

A glimpse of various development project started in

2006-07 onwards

Earthen Check Dams Plantations

Stone Dams

Adopt Government Schools HIV AIDS Awareness Marking World AIDS Day

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 The Background - NRM

SRF CB initiated an Integrated

Natural Resource Management
(NRM) & Afforestation project
in Tijara in 2006

The project aims to improve

livelihood options of the poorest
of the poor and conserve land
and water resources
Over the past 4 years, reached out to
33 villages in Tijara tehsil for various
interventions

Map Tehsil Tijara 21

 Partnering with local community An extended family

Drawing contract labor from the neighboring community

Contract for transportation provided to local community
Vendor for Jug manufacturing developed

Impacted more than 1000 families

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 HIV AIDs at Workplace

Developed Master Trainers cum Peer Educators - 15 nos. Trained by ILO

HIV AIDs awareness included as part of new employee induction program.

More than 3000 people covered - employees, contract workers, truckers covered
in awareness workshops

Extended coverage to neighboring industries and community at large

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 Education

Adoption of Govt. Primary School, Ban-Ban :

Increase in regularity of girl students from
30% to 60%.

Increase in Minimum Learning Levels

Started upper primary bridge school with

Govt partnership

SRF Foundation contributed in improving

capacities of teachers in terms of classroom
techniques and communication skills.

Organized exposure visit for Ban Ban school

children to TSRS.

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 What has been achieved

Community Confidence in SRF Chemicals Business.

Risk Communication become easier and effective.

Cordial Community Relations notwithstanding hazardous nature of plant

operations.

Excellent track record of Compliance and Corporate Governance

Excelling the Responsible Care requirement.

Won CII ITC Sustainable Awards in 2008 and 2009

Water Positive

Publish Sustainable Report every alternate year to showcase our endeavor

towards Triple Bottom Line.

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 Recognitions

Greentech Platinum Award Responsible Care Logo

for Safety - 2006

Hyundai Award for Quality Greentech Platinum Award for

Excellence CII ITC Sustainability Awards 2009 Environment - 2006

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The Journey Continues

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