Management Development HR Alignment Employee Planning and Relations Job Design
Compensation INTERNAL Recruiting and
Selection FIT
Performance Training and
Management Development HR Alignment Employee Planning and Relations Job Design
Compensation INTERNAL Recruiting and
Selection FIT
Performance Training and
Management Development High-Performance Work Systems High-performance work system the right combination of people, technology, and organizational structure that makes full use of the organizations resources and opportunities in achieving its goals. To function as a high-performance work system, each of these elements must fit well with the others in a smoothly functioning whole. In a high-performance work system, all the elements people, technology, and organizational structure work together for success. Elements of a High-Performance Work System High-Performance Work System Organizational structure: the way the organization groups its people into useful divisions, departments, and reporting relationships. Task design: determines how the details of the organizations necessary activities will be grouped, whether into jobs or team responsibilities. People: well suited and well prepared for their jobs. Reward systems: contribute to high performance by encouraging people to strive for objectives that support the organizations overall goals. Information systems: modern information systems have enabled organizations to share information widely. Outcomes of a High-Performance Work System Outcomes of a High-Performance Work System
The outcomes of each employee and work group
contribute to the systems overall high performance. The organizations individuals and groups work efficiently, provide high-quality goods and services, etc., and in this way they contribute to meeting the organizations goals. When the organization adds or changes goals, people are flexible and make changes to as needed to meet the new goals. Conditions that Contribute to High Performance Teams perform work. Employees participate in selection. Employees receive formal performance feedback and are actively involved in the performance improvement process. Ongoing training is emphasized and rewarded. Employees rewards and compensation relate to the companys financial performance. Equipment and work processes are structured and technology is used to encourage maximum flexibility and interaction among employees. Employees participate in planning changes in equipment, layout, and work methods. Work design allows employees to use a variety of skills. Employees understand how their jobs contribute to the finished product or service. Ethical behavior is encouraged. Employee Performance and HPWS Summary A high-performance work Many conditions contribute to system is the right combination high-performance work systems of people, technology, and by giving employees skills, organizational structure that incentives, knowledge, makes full use of the autonomy, and employee organizations resources and satisfaction. opportunities in achieving its goals. Organizations can improve performance by creating a A high-performance work learning organization, in which system achieves the people constantly learn and organizations goals, typically share knowledge so that they including growth, productivity, continually expand their and high profits. capacity to achieve the results they desire. The End