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New

15A/16S
Connectivity
Features

v1.1

MFP/Printer Technical Service Department


Annuity Business Center
Business Solutions Group
Document History
Doc. Ver. Revisions Date
1.0 Initial release April 2016
1.1 - Modified the lineup. May 2016
- Modified the Auto delete stored file section.
- Modified the Packet-capturing function section.
- Modified the SNTP polling interval section.
- Modified the Remote power on section.
- Modified the Print volume use limitation section.
- Added information about the SSH (SFTP) function.
Outlines

Lineup
Changes (1/2)
Auto delete stored file
Packet-capturing function
DHCP options 60 and 77
SNTP polling interval
Remote power on 16S and later
Print volume use limitation 16S and later
Easy security settings
Upside-down detection feature of OCR 16S and later
Auto email notification: Individual tray status
Outlines

Changes (2/2)
Unregistered icon and Basic Settings icon Windows Drivers
Booklet printing (center stapling) from the bypass
tray Mac Driver
Change to paper size detection when printing from
the bypass tray PostScript Emulation
Standardization of tray IDs (PS UD and model PS
drivers) Windows PS Driver

Slant stapling has been added PS Driver 16S and later

Numbering feature for confidentiality (printing)


Printer System 16S and later
Lineup
15A / 16S Models
All models include Cheetah-G2 as the standard.

MO-C2 CH-C2 MT-C6

Cheetah- 15A Cheetah- 16S 16S


Cheetah-
G2 WF G2 FC G2 B/W

GR-C3 Gim-MF1.5dM Cor-C1.5/P1.5

Cheetah- 16S Cheetah- 16S Cheetah- 16S


G2 FC G2 B/W G2 B/W
Major Improvements
Enhanced-controller functions

From the second PPLI for the MT-C6, a 16S model.

Note: The SSH (SFTP) function has been removed from 15A and 16S models.
Changes
Auto Delete Stored Files
Auto-deleting files from the Document Server
Files stored on the Document Server can automatically be deleted at a specific period.
A user can set the period to store files on the Document Server, and when that time has
passed, the files will automatically be deleted from the Document Server. If the setting
is disabled, the files remains stored.

Users can specify a period, as shown below:


Setting Range
OFF -
Specify Days* 1180
Specify Hours 196

*Default setting: Specify Hours 3

- If Auto Delete File in Document Server is enabled, the message will appear on the
operation panel.
- If stored files are deleted, the action of them being deleted will be recorded in the
Security Logs (Access Log).

Device Settings > Download Logs > Security Logs (Access Log)
Auto Delete Stored Files
Auto-deleting files from the Document Server
- Example A: When the setting is enabled, stored files will be automatically
deleted.
- Example B: When the setting is disabled, stored files will remain.
- Example C: When the setting is enabled, disabled, and then re-enabled, only
files that were on the Document Server the first time the setting was enabled will
be deleted according to the period configured at that time.

Example A
File is stored Automatically deleted
Example B
File is stored Remains stored
Example C
File is stored Automatically deleted

12 pm 1 pm 2 pm 3 pm 4 pm 5 pm
Enable Disable Enable Auto Delete
Set to 3 hours Set to 3 hours
(start storing) (start storing)
Auto Delete Stored Files
Notes:
A file cannot be deleted while it is being used, a scan is running, or while
the device is in Energy Save Mode or powered off.
The message appears only in the Copy and Fax applications at this time.
Auto Delete Stored Files
Auto-deleting files from the Document Server
System Setting > Administrator Tools > Auto Delete File in Document Server
Auto Delete Stored Files
Auto Delete Stored File screen
Changes Implemented as of
15A Models

Network packet captures can be stored and


collected by using an SD card.
Prior to 15A 15A and later
Log-storing function
Controller log,
engine log, etc.

HDD

Network Network
packet packet
captures Wireshark captures

Wireshark

CE CE
Note

This function cannot be used as a complete


alternative solution to the current way of
obtaining network packets.
Wireshark
CE
No computer for
capturing the packets

Prior to 15A 15A and later


CE CE
Cannot collect
the packets
Prerequisites

The prerequisites for obtaining the network


packets are the same as the prerequisites for
the log-storing function.
SP-5-858-001 (Save Machine Info) > 1 (enabled)
The device has an HDD installed or an SD card
inserted.
Notes for using an SD card:
- Use the 16-GB SD card (B6455060).
- The LogTraceServiceSlotSd folder is created by executing
SP5-858-003 (Make LogTrace Dir).
Setup

Step 1) Configure the device (SP-5-728-101)

Note: Network packet captures


cannot be stored by default.

Step 2) Reproduce the problem

HDD

Step 3) Collect the network packets (SP-5-858-111)


Setup

Step 1) Configure the device (SP-5-728-101)

Note: Network packet captures


cannot be stored by default.

Step 2) Reproduce the problem

HDD

Step 3) Collect the network packets (SP-5-858-111)


Setup

Step 1) Configure the device


Set SP5-728-101 (PacketCapture) to 1 (enabled).

Note: This setting is disabled by default because storing the network


packet captures affects performance.
Setup

Packet-capturing options can be set, if needed.

Case 1) Specifying the maximum length per data packet to be captured.


Case 2) Specifying the interface of the data packet to be captured.
Case 3) Storing the broadcast or multicast data packets.
Case 4) Specifying the port number of the data packet to be captured.
Setup

Case 1) Specifying the maximum length per data


packet to be captured.
SP Value Note
SP-5-728-102 0: Get the header only. - For getting only the flow of the data
(PacketCapture:mode) (default) communication, set this to 0.
1: Specify the maximum - For getting the all communication data, set
length per packet of data this to 1.
to be captured.
SP-5-728-104 54 to 65535 bytes. - This setting needs to be configured when
(PacketCapture:length) (128 bytes is set by SP-5-728-102 is set to 1.
default.) - To prevent personal information from being
captured without receiving permission when
this function is unintentionally enabled, the
default setting is minimalized to include only
header information.

Note: If the packet that is equivalent to one obtained by using


Wireshark is needed, set SP-5-728-102 to 1 and SP5-728-104 to
the maximum value, 65535.
Setup

Case 2) Specifying the interface of the data packet


to be captured.

SP Value Note
SP-5-728-103 0: Auto selection from the When 0 is set, the packets between the
(PacketCapture:interface) activated LAN type in operation panel and the controller board
System SettingsEthernet are not captured.
or Wireless LAN. (default)
1: Interface of the
operation panel
2: Ethernet
3: Wireless LAN
Setup

Note: When SP-5-728-103 (Interface of the operation panel) is set


to 1, the packets between the operation panel and the controller
board can be captured.

User Tools > Screen Features

Excerpt from the Cheetah-G2 Technical Reference


Setup

Case 3) Storing the broadcast or multicast data


packets.
SP Value Note
SP-5-728-105 0: Disabled (default) When the communication error such as
(PacketCapture:broadcast) 1: Enabled slow printing seems to be occurring, set
1.
Setup

Case 4) Specifying the port number of the data


packet to be captured.
SP Value Note
SP-5-728-106 0: Disabled (default) When 1 is set, the packet will be stored
(PacketCapture:specify port) 1: Enabled according to the source port number or
destination specified in SP-5-728-107.
SP-5-728-107 0 to 65535. Only one port number can be set.
(PacketCapture:portnumber) (0 is set by default.)
Setup
If a packet that is equivalent to one obtained by using
Wireshark is needed, change the following settings:
SP Value

SP-5-728-102 1: Specify the maximum length per


(PacketCapture:mode) data packet to be captured.
SP-5-728-104
(PacketCapture:length) 65535

SP-5-728-105
(PacketCapture:broadcast) 1: Enabled

Notes:
- This function cannot be used as a complete alternative solution to the current method
of obtaining network packets because of the controllers limitations. These limitations
include not being able to capture packets when the engine is off or captured files being
separated even if there are no differences in the amount of information.
- Capturing packets with the default settings configured might not be useful for
investigation the cause of an issue. If the user agrees to the full packet data being
captured, configuring the setting mentioned above is recommended.
Setup

Step 1) Configure the device (SP-5-728-101)

Note: Network packet captures


cannot be stored by default.

Step 2) Reproduce the problem

HDD

Step 3) Collect the network packets (SP-5-858-111)


Setup

Step 1) Configure the device (SP-5-728-101)

Note: Network packet captures


cannot be stored by default.

Step 2) Reproduce the problem

HDD

Step 3) Collect the network packets (SP-5-858-111)


Setup

Step 3) Collect the network packets


Execute SP-5-858-111 (Acquire All Info & Logs)
to copy all of the log types, including the
network packet captures.

The network packet capture can be collected by


executing SP-5-858-141 (Acquire All Debug Logs) or
SP-5-858-146 (Acquire Only Network Packets).

Note: The network packet captures cannot be downloaded via Web


Image Monitor.
Note

While the packet-capturing function is enabled:

The function of storing communication logs has been activated.

Alternately displayed.

Please call service.


Note

The date in SP-5-728-108 (PacketCapture: time)


shows in the YYYYMMDD format when the
packet-capturing function was last enabled.
Specifications

Stored file size


2 MB per file
Maximum of 1 GB (= 500 files)
Note: If the amount of saved files exceeds 1 GB, the oldest file
is deleted so that a new file can be stored.

Packets to be stored
Only network packets with the device as the
destination can be captured.
Specifications

Filename
/LogTrace/[the model number]/packet_log/[yyyymmdd_hhmmss].gz

Note: If multiple packets are stored at the same time;


/LogTrace/[the model number]/packet_log/[yyyymmdd_hhmmss-1].gz
/LogTrace/[the model number]/packet_log/[yyyymmdd_hhmmss-2].gz


File type
.pcap
Note: When opening the file
in Wireshark, a message
might appear.
Limitations
Network packet captures cannot be stored in the
following cases:
From when the machine is turned on until the packet-capturing
function starts.
From when the network function is restarted until it restarts.
Under the same conditions as when the log-storing function
does not work:
When the engine is off.
When any of the following SC error occur:
SC672, SC816, SC819, SC859, SC860, SC861, SC862, SC863,
SC864, SC878, and SC899.

When downloading the logs via Web Image Monitor,


packets, in addition to HTTP packets, cannot be captured
by using this function.
DHCP Options 60 and 77

DHCP option 60
Vender Class Identifier
This option is used by DHCP clients to optionally identify
the type and configuration of a DHCP client.
(RFC2132)

DHCP option 77
User Class Option

This option is used by a DHCP client to optionally identify


the type or category of a user or applications it represents.
(RFC3004)
How It Works

DHCP discovery or request

The following are implemented on the


device:
Option 60 (Class ID)
Option 77 (User class)

Authorize
MFP/Printer DHCP Server

The DHCP server can control an IP address to lease to devices,


depending on the type of device, by referring to Options 60 and/or 77.
Detail About the DHCP Option
Option Definition Default value How to change the value Max length
Option 60 Class ID "RicohPrinter * SP5-828-040 32byte
Option 77 User Class "Ricoh * SP5-828-039 32byte

Packet Capture

DHCP request

DHCP option 60 and 77

Default Value of Class ID


Setting in SP Mode
DHCP Option 60 setting

SP5-828-040 Default value of Class ID


Setting in SP Mode
DHCP Option 77 setting

SP5-828-039 Value of USER CLASS


Setting on the DHCP Server
Windows Server 2012 R2
Setting on DHCP Server

Vender Class Setting (Option 60)


Setting on the DHCP Server

User Class Setting (Option 77)


Setting on the DHCP Server
DHCP Policy Configuration Wizard in Windows Server 2012 R2
What Is SNTP Polling?

SNTP

SNTP is the networking protocol for clock synchronization.

Polling
Polling is a process that the device conducts to check for
other devices.

In 15A and 16S models, the interval range for SNTP polling
will be changed. However, there are no plans to backport it.
Background

Switches
Authentication
expiration range
Example: Cisco switch
Minimum 1 second
Maximum 65,535 seconds

15S and earlier models


Polling interval range

Minimum 900 seconds


Maximum 86,400 seconds
Background

The customer uses 802.1X authentication on the switch

If a signal is not constantly being received, this port will close.

Customers Switch Set to


Authentication
expiration time 500 seconds

MFP
Set to
Polling interval time 900 seconds
Background

After 500 seconds (if a device has not sent any jobs):


Close


SNTP polling


Device drops out of the network
Changes

15S and earlier models


Polling interval range

Minimum 900 seconds


Maximum 86,400 seconds

15A and later models


Polling interval range

Minimum 60 seconds
Maximum 86,400 seconds
Settings Menu Option
Configuration > Device setting > Date/Time
Remote Power On
16S and later

Remote power-on is a feature that enables users to turn on a


Ricoh MFP or printer remotely by using a management utility.

Remote
power on
How It Works
16S and later

The signal to turn on the device is sent in a Magic Packet,


which uses the packet delivery system via Wake-on-LAN (WoL).

Activate remote power on


the operation panel or in
Web Image Monitor


Magic Packet


Third-party software Turn on
Setting on the Operation Panel
16S and later
User Tools > Machine Settings > System Settings > Administrator Tools

Default is Inactive
Setting on the Operation Panel
16S and later
User Tools > Machine Settings > System Settings > Administrator Tools

Active
Setting in Web Image Monitor
16S and later
Device Management > Configuration > Device Setting > System > General Setting

Inactive is the default.


How to Send a Magic Packet
Magic Packet Sender 16S and later
http://magicpacket.free.fr/
Broadcast address

MAC address
Notes
Power Power 16S and later
lost recovered

Power outage Cancel the Restart Waiting for the


Unplugged WoL setting to configure WoL WoL packet
and shutdown
Notes
16S and later

Screenshot when the WoL is reset:


Notes
16S and later
A Magic Packet cannot be transmitted across multiple network
segments without
Remote power configuring
on available the
Requires environment.
configuration in the customer environment

PC MFP 1 MFP 2 MFP 3 MFP 4 MFP 5 MFP 6

Router Router Router


1 2 3

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Print Volume Use Limitation
16S and later

The Print Volume Use Limitation function


helps reduce total cost of ownership by
specifying the settings for each user and
limits the number of sheets that each user
can print.
This function can be used when any of the
following types of authentication is enabled:
Basic authentication, LDAP authentication,
Windows authentication, User code
authentication, SDK custom authentication
Target applications:
Copy, Printer, Document Server, web print, and
SDK applications
Previous Implementation of Print
Volume Use Limitation
16S and later
After a logged-in user conducts an operation, such as
printing or copying, the device will display the number
of sheets that have been printed by that user along
with his or her printable limit in the banner at the
bottom of the operation panel. However, usability was
poor.
As of 16S Models
16S and later
In 16S and later models, when a user logs on to the
device, a pop-up that shows the user name, volume
used, and units required to print will appear on the
operation panel.
As of 16S Models
16S and later
After closing the pop-up screen, the
volume used is displayed in the system
messages or the status bar.

Note: There is no way to disable the pop-up screen from appearing


after a user logs in.
Appendix
16S and later
If the pop-ups for both eco-friendly and Print
Volume Use Limitation satisfy the display
conditions, the pop-up for Print Volume Use
Limitation is given priority over the eco-friendly
screen.
When printing, the volume used is not displayed
at that time.
After copying, the value of volume used that is
displayed in the system messages does not
increase at that time. The next time that the user
logs on to the operation panel, the value will be
updated.
Outline

What Is Easy Security Settings?


How It Works
What Is Easy Security Settings?

Guide messages have been added to some setting menu items in


Web Image Monitor for administrators and CEs to refer to during
configuration.

Guide messages are available for the following settings:


- User Authentication Management
- Program/Change Administrator
- Network Security
How It Works
When logged in to Web Image Monitor as an administrator, the
following screen can be seen by navigating to Easy Security
Settings:
How It Works
Show Security Guide setting:

When enabled, guide messages appear under the following


configurations:
- User Authentication Management
- Program/Change Administrator
- Network Security
How It Works
User Authentication Management
The following types of user authentication are available:
- Off
- User Code
- Basic Authentication
- Windows Authentication
- LDAP Authentication

If user authentication is set to User Code, then the guide message will show
that:
How It Works
Program/Change Administrator
If the administrator password is not set, the following message will be displayed
on the Program/Change Administrator menu: Password is not set for any of the
four administrators.

If a login password is set for one of the administrator accounts, a message will
appear below the setting menu item, stating that a password has been set.

*****
*****
How It Works
Network Security
The following types of network security levels are available:
- User Settings
- Level 0
- Level 1
- FIPS 140
- Level 2

If network security level is set to User Settings, then the guide message will
show that:
How It Works
Security precautions
A message appears below the settings, reminding the administrator to set a
firewall or close unused port(s) to reduce the risk of data being accessed.
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OCR: Overview
16S and later
What is optical character recognition (OCR)?
This function embeds invisible text on scanned images of a PDF
and enables users to search the PDF file.

Picks up the title of the PDF

Search Copy and paste

Scans

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Changes as of 16S Models
16S and later
In 15A and previous models, if the documents are upside
down, the machine will automatically detect it and modify
the orientation. This function always applies when the
OCR feature is being used.
However, an image of one or two pages in multiple sheets
might be rotated and scanned.
Example: There are handwritten letters on the outside of the table.
--------------- --------------- --------------- --------------- --------------- ---------------
--------------- --------------- --------------- --------------- --------------- ---------------
--------------- --------------- --------------- --------------- --------------- ---------------
--------------- --------------- --------------- ---------------
--------------- --------------- --------------- ---------------

Scanning

Rotate 180 degrees

To solve this problem, the upside-down detection can be


set to not be done as of 16S and later models. 73
Configuring the Upside-Down 74
Detection Feature
16S and later

The upside-down detection feature can be set to ON or


OFF by configuring the following SP settings:
Scanner SP
SP2-031-001: Vertical Judgment Function Setting
0: Enable upside-down scanning (ON) (default)
1: Disable upside-down scanning (OFF)
SP2-031-002: Vertical Judgment Algorithm Setting
0: Normal (default)
1: Simple
2: Composite
Change this settings if many misdetections occur.
After changing the SP settings, reboot the device for the
configuration to take effect.
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Basic Settings Icon
GR-C2

MT-C6
Unregistered Icon
GR-C2 MT-C6
Change to Paper Size Detection
When Printing from the Bypass Tray

Example
A4
Document Size (210mm x 297mm)

210mm
296mm

What happens?
Change to Paper Size Detection
When Printing from the Bypass Tray

Example
A4
Document Size (210mm x 297mm)

210mm
296mm
Change to Paper Size Detection
When Printing from the Bypass Tray

Example
A4
Document Size (210mm x 297mm)

210mm
296mm
Tray ID Standardization
Word file

Printer Driver
Device capabilities

PSUD 4.9 & 15S or later


Model PS Drivers
<Device capabilities>
Input trays:
Auto Tray Select ID: 15
Tray 1 ID: 259
Tray 2 ID: 260

PSUD v4.8 15S or prior Model PS Drivers


<Device capabilities> <Device capabilities>
Input trays: Input trays:
Auto Tray Select ID: 15 Auto Tray Select ID: 15
Tray 1 ID: 259 Tray 1 ID: 258
Tray 2 ID: 260 Tray 2 ID: 259

Background Numbering
16S and later
Background Numbering
Confidential 16S and later
P3
Confidential

P2
Confidential

P1

Confidential

Confidential
P3
Confidential
P3
Confidential
P2
Confidential
P2
Confidential
P1
P1

Confidential

P3
Confidential

P2
Confidential

P1
Background Numbering
16S and later
Confidential

P3Confidential
P2Confidential
Enable BN P1

Confidential

Confidential
P2
P3Confidential
P2Confidential
P1

Confidential

P3Confidential
P2Confidential
P1