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WLR3 Product Establishment A breakdown of the steps required to launch WLR3 services

18th December 2006.

Contents
• Introduction • Summary of Product Establishment • CP ORT Criteria • PE: A Step-By-Step Guide • CP Test: Some Useful Information • Next Steps & Contact Information

WLR3 Product Establishment - Web Conference-Call

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Introduction to WLR3 Product Establishment • WLR3 is a new product offering from Openreach requiring a fundamentally new method of connectivity which delivers a multitude of benefits to Communication Providers (CPs) • Openreach has developed a WLR3 Product Establishment (PE) process that allows CP and Third Party Integrators to familiarise themselves with and meet the required standards for the new systems and processes associated with WLR3 Analogue • These slides provide an overview of the process by which a CP can become a provider of WLR3 on the Equivalence Management Platform.Web Conference-Call 3 . • This information is intended for those CPs who have already registered their interest in becoming a WLR3 provider. WLR3 Product Establishment . Those CPs who have not yet registered are invited to do so through the Customer Reception Team or their existing Communications Business Manager (CBM).

provides the CP with an introduction to the WLR3 product and to the Product Establishment process. WLR3 seminars) • The completion of Phase 0 activities will enable Openreach to offer the CP a formal PE start date based on the readiness of both parties. It also offers the CP the opportunity to take advantage of support from Openreach (e.Web Conference-Call 4 . WLR3 Product Establishment . a CP enters into Phase 0.Registration for WLR3 • By registering their interest. • CPs who are already registered and who wish to formally commence Product Establishment may do so by following the next steps information provided at the end of the presentation. • This preliminary stage. which occurs prior to the formal start of PE.g.

the CP will be asked to demonstrate its readiness against CP ORT 0 criteria and will subsequently be assigned a Phase 1a start date. • Phase 1: Enrolment and Set-up – The CP Enrolment Phase represents the formal start of the PE process. • Phase 1a: CP Enrolment – Commercial Contracts.Web Conference-Call 5 . During this stage the CP PE plan is developed and Openreach resources are assigned to support the activities.g.EMP WLR Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up • Phase 0: CP Registration – This phase is required for the CP to register their interest in WLR3 with Openreach. to fully understand the prerequisites to Product Establishment and to ensure the readiness of both parties prior to beginning PE Phase 1. PE milestone planning • Phase 1b: CP Set-up – Building the CP on the EMP components (e.B2B Gateway) • Phase 2: CP Test – Phase 2a: Connectivity Testing – Phase 2b: Functionality Testing • Phase 3: Live Verification and Ramp Up WLR3 Product Establishment . Gathering of Customer Technical and Financial information. – At the end of Phase 0.

Web Conference-Call 6 . eventually. launch as a WLR3 provider. • CP ORT gates are not designed to delay a CP’s progress through Product Establishment. • The CP ORT Gateways ensure minimum criteria are met before progression to next stage • A Gateway may occur partway through a PE phase to enable the following phase to commence in parallel • Each CP ORT Gateway is an assessment which will result in appropriate Openreach recommendations that the CP progresses into the next stage • 6 CP ORT Gateways (CP ORT0 – CP ORT5) will be executed to provide authorisation to proceed to the next stage of Product Establishment WLR3 Product Establishment .CP ORT Gates: An introduction to the concept… • CP ORT is a series of tests and checks (“Gateways”) to ensure that the CP is ready and able to proceed through the various stages of Product Establishment. rather to ensure that each stage can be completed as smoothly as possible.

CP Operational Readiness Testing (CP ORT) • CP ORT is a series of gateways completed during Product Establishment at several intervals to assess the degree of readiness of the CP for entry to the following phase or activity Please note that the diagram below is for demonstration purpose and is not representative of the timescales between the gates.Web Conference-Call 7 . • WLR3 Product Establishment .

test planning and test set-up activities on both the CP and Openreach sides prior to commencing CP Testing • 2: Entry into Live Verification (P2b to P3) – Ensuring all commercial. launch planning and live set-up activities on both the CP and Openreach sides – Ensuring the CP has completed at least the mandatory level of testing against the Openreach test environment prior to entering Live Verification • 3: Entry into Ramp-Up (P3) – Ensuring the mandatory levels of Live Verification activities have completed prior to entry into Ramp-Up • 4: Entry into Hand Over to BAU (P3) – Ensuring the ramp-up target has been achieved and that Openreach operations are ready to accept the CP in question prior to handing over to BAU • 5: Acceptance by BAU. CP Launched (P3 complete) – Acknowledgement from BAU that the CP has been accepted into live operations and has been declared as Launched as a WLR3 provider on Openreach EMP WLR3 Product Establishment .Web Conference-Call 8 .There are 6 CP ORT gateways • • 0: CP Readiness & Entry into WLR3 Product Establishment (P0 to P1a) – Assessment of CP readiness for entry into Product Establishment 1: Entry into CP Testing (P1b to P2a) – Ensuring all commercial.

The PE Process .A step-by-step guide WLR3 Product Establishment A breakdown of the steps required to launch WLR3 services .

WLR3 Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Connect to OnRamp Environment Test Digital Certificated Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up CP Signs NDA CP Dashboard Activated CP Build on EMP Components Connect to CP Test Environment Confirm CP Setup CP Completes Registration Questionnaire CP Education (Product Documents) CP Attends WLR3 Seminar PE Milestone Planning CP Transition Planning Execute Test Cases Execute Live Verification Complete CRD CP Test Planning Test ebXML Payload & Schema Resolve Issues Execute Volume Ramp-Up CP Credit Check (New CPs only) * Re-submit Tests CP selects data for CP ORT 0 test WLR3 Contract Resolve manual intervention Submit successful test data to Openreach CP Completed CP ORT 0 Test Openreach inform CP of PE Start Date CP Receives Generic Test Pack * A New CP is a communication provider who does not have an active subscription to the current WLR product.Web Conference-Call . A CP may be required to pay a deposit based on the outcome of the Credit check 10 WLR3 Product Establishment .

uk • Attending CP WLR3 Seminars • Ad-hoc support provided by Openreach Business and Engagement Managers CP Completes Registration Questionnaire CP Education (Product Documents) CP Attends WLR3 Seminar CP selects data for CP ORT 0 test – CP informs Openreach of the date they wish to demonstrate their readiness against the CP ORT 0 Criteria – CP provides demonstration of readiness against the CP ORT 0 Criteria – Following the successful completion of CP ORT 0. This will provide key information to Openreach and enable the CP to identify areas where support may be required – CP is supported through familiarisation of WLR3 Product and PE Process through: • Reviewing documents provided on Openreach. WLR3 Product Establishment . CP Completed CP ORT 0 Test Openreach inform CP of PE Start Date CP ORT Gate: – CP ORT 0 – CP Ready to Process with PE.WLR3 Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up • CP Signs NDA Key Activities – CP Registers interest to deploy WLR3 with Openreach – CP and Openreach sign Non Disclosure Agreement – CP complete registration questionnaire. Openreach inform CP of the start date for the beginning of PE Phase 1a.Web Conference-Call 11 . • • Indicative Timescales: – Variable based on CP schedules.co.

The CP OSS (if applicable) has no direct connection with the EMP. – Key Milestones Identified • Anticipated start date for connectivity testing • Anticipated start date for functional testing • Anticipated live / launch date WLR3 Product Establishment .CP ORT Gateway 0: Criteria Detail • CP Readiness & Entry into WLR3 Product Establishment – Assessment of CP readiness for entry into Product Establishment • Gateway 0 Criteria covers: – CP Registration of Interest • Via email or the OR website – CP Engagement Questionnaire • enable the CP to identify key decisions and capabilities which must be advanced prior to formally commencing PE – CP Deployment Model • CP Direct: The CP connects its own OSS directly to the EMP Gateway • CP via SI: The CP utilises a SI solution which has previously been tested with the EMP • CP via Bureau: The CP uses a 3rd Party Managed Service which is already connected to the EMP.Web Conference-Call 12 .

During this stage the CP PE plan is developed and Openreach resources are assigned to support the activities. Following this. Milestone Planning: The CP. WLR3 Contract: CPs sign and return the Conditions for Wholesale Line Rental 3 to Openreach Complete CRD – CP Credit Check (New CPs only) – – WLR3 Contract • • Indicative Timescales: – 4 weeks CP Receives Generic Test Pack CP ORT Gate: – Not applicable WLR3 Product Establishment . PE Milestone Planning • Key Activities – – CP Dashboard Activation: A CP tracking dashboard is activated upon entry into PE Phase 1a. the CP submits commercial and technical information to Openreach for the purposes of CP Enrolment and Set-Up (Phase 1b) CP Credit Check: A credit check is required for all CPs who do not have an active subscription to the current WLR3 product. plans out the activities required for the completion of PE against the generic plan. This will be supported by a CP-facing PE Dashboard Complete CRD: Using a form provided. a CP may be required to pay a deposit. This will be visible to both the CP and the Openreach PE staff throughout the PE Process. supported by the Openreach PE Delivery Manager.Web Conference-Call 13 .EMP WLR3 Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up CP Dashboard Activated • Summary – The CP Enrolment Phase is the first stage in the PE process.

The CP will use this time for test planning as well as progressing with high level plans around transitions (the eventual migration of existing customers from WLR2 to WLR3). The transition of these assets will occur after the completion of the PE Process.Web Conference-Call 14 . 2 weeks CP ORT 1: Successful completion of criteria allows entry into Test phases CP Transition Planning • CP Test Planning Key Activities – – – • • Indicative Timescales: – – CP ORT Gate: WLR3 Product Establishment . the CIO Customer Engagement Team works with the CP to ensure that the CP is provisioned on the Equivalence Management Platform and associated test environments.EMP WLR3 Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up CP Build on EMP Components • Summary – Upon completion of the CP Enrolment Phase. Note that Transitions do not need to occur immediately after Product Establishment and the CP may choose to wait once entering Business As Usual for WLR3. CP is set up on EMP components CP Test Planning: Against the CP Test Scenarios document (see slides 18-20) CP Transition Planning: Existing CPs engage with Openreach to plan the transition of existing assets from the current systems to EMP.

Web Conference-Call 15 .EMP WLR3 Product Establishment Process Phase 0: CP Registration Connect to OnRamp Environment Test Digital Certificated Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up • Summary – Phase 2a tests and assures the connectivity with the TEST WLR EMP environment. • Key Activities – – – – – – Test ebXML Payload & Schema • • Indicative Timescales: – – 2 weeks Not applicable CP ORT Gate: WLR3 Product Establishment . including testing firewall access. specifically to: Establish connectivity to BT “On-Ramp” system through Firewalls Test Digital Certificates Test ebXML schema Test ebXML Payload Resolve faults and confirm completion of connectivity testing. the CP commences the CP connectivity test. digital certificates and validation of the CP’s XML schema. Once CP ORT1 is completed and all mandatory requirements on the checklist have been successfully met.

6 weeks CP ORT 2 – Entry into Live Verification.EMP WLR3 Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up Connect to CP Test Environment • Summary – Once the connectivity testing is complete. Run test cases developed from the supported test scenarios provided in the Generic Test Pack Identify root cause of issues CP manages faults against their own system through to resolution CP re-submits tests Resolve an manual interventions and ensure the order is put back on the automated route. the CP commences functional testing in order to test fulfilment and assurance scenarios against the CP Test Environment. This checkpoint ensures that all mandatory tests have been completed and passed. CP submits the output data of the mandatory test scenarios to Openreach in order to demonstrate successful completion of CP Functionality Testing. Execute Test Cases • Key Activities – – – – – – Resolve Issues Re-submit Tests • Resolve manual intervention Submit successful test data to Openreach Indicative Timescales: – • CP ORT Gate: – WLR3 Product Establishment .Web Conference-Call 16 .

the CP has completed PE and moves on to Business As Usual.Web Conference-Call 17 . Execute Live Verification • Key Activities – – – – Execute Volume Ramp-Up • • Indicative Timescales: – – – – CP ORT Gate: WLR3 Product Establishment . Execute Volume Ramp-Up: The CP places orders in increasing volumes until full production volumes are reached.EMP WLR3 Product Establishment Process Phase 0: CP Registration Phase 1a: CP Enrolment Phase 1b: CP Set-up Phase 2a: Connectivity Test Phase 2b: Functionality Test Phase 3: Live Verification & Ramp Up • Confirm CP Setup Summary – – After the Phase 2 test phase. Confirm CP set up on the live environment Execute Live Verification: The CP places orders in the Live environment in a controlled manner (initially one at a time. The CP is supported by the SMC during this phase. gradually increasing order volumes).Live Verification to test progression of single orders in controlled fashion on Live platform and ramp-up to BAU volumes in supported and structured fashion Finally. the CP is required to go through Phase 3 . CP Is handed over to Business As Usual operational teams. live operation. This stage is followed by CP ORT 4. Variable CP ORT 3: Entry into Ramp-Up – this checkpoint ensures that the CP is ready to commence volume ramp-up to full production volume CP ORT 4: Entry into Handover to BAU – this checkpoint ensures that the CP is ready to go through to full. This stage is followed by CP ORT 3. upon completion of Phase 3. This stage is followed by CP ORT 5. CP ORT 5: Acceptance by BAU. PE Complete.

CP Testing .Some useful information WLR3 Product Establishment A breakdown of the steps required to launch WLR3 services .

WLR3 Product Establishment . a subset are marked as mandatory for all CPs undertaking Phase 2b – Functionality testing.CP Test: Generic Test Pack • We have developed a set of generic test scenarios which will be made available to the CP • The CP test environment (covered later in this pack) is intended to support all of these test scenarios • Of the listed scenarios. • A CP may also test against as many optional scenarios as they wish within the confines of the test window as specified in the CP test plan • The CP is required to develop their own test cases against the chosen scenarios • At the end of the test period. the CP is required to demonstrate compliance against the test scenarios before progressing to the next PE Phase.Web Conference-Call 19 .

Self-Test Management Process and Procedures: Planning and Execution During Phase 1a/1b CE and Setup During Phase 2a: Connectivity Testing Develop test cases and data on CP OSS Phase 2b: Functionality Testing Connect to Mini-EMP Run Test Cases CP <Contact Name> <Email Address> <Contact Number> PC Identify Test Scenarios for CP test (including Mandatory Scenarios) Provide evidence of successful tests for mandatory criteria Provide Generic Test Scenarios Pack (including mandatory tests) Support CP where required OR <Contact Name> <Email Address> <Contact Number> hcaer ne p O t r oppu St se T m eT a Determine whether CP requires functional test Support and Maintain Mini-EMP Environment hcaer ne p O t se T t ne m o i v n E nr t r oppus WLR3 Product Establishment .Web Conference-Call 20 .

Next Steps for registered CPs WLR3 Product Establishment A breakdown of the steps required to launch WLR3 services .

please contact your Business Manager. including the CP ORT 0 criteria document. the CP will be informed of their PE Start date – the date at which they will begin the CP Enrolment activities within Phase 1a Further information and WLR3 product documentation.do For any queries.openreach.co. can be found at: http://www.uk/orpg/products/wlr/wlr3/wlr3.Web Conference-Call 22 . • • • • • WLR3 Product Establishment .Next Steps for registered CPs • CPs should review the CP ORT 0 Documentation and also ensure that they are familiar with all other EMP and WLR3 Product documentation CPs who are ready to do so should then contact their Business Manager and nominate the date by which they will be able to demonstrate compliance to CP ORT 0 CPs will then be requested to provide confirmation that they have met to the CP ORT 0 readiness criteria on that date If successful.

WLR3 Product Establishment A breakdown of the steps required to launch WLR3 services .