Management Information System

- Transaction Processing System

Supraneet Arya
PGDM I YEAR Ajay Kumar Garg Institute of Management, Ghaziabad.

‡Introduction ‡Company Profile ‡Management Information System -Transaction Process System ‡Understanding of Finacle ‡Working of Finacle ± The ICICI Way


Profile of ICICI Bank 

ICICI Bank Ltd is India's second-largest bank with total assets of Rs. 1 trillion, a network of 500+ branches and offices and over 2000 ATMs. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers, through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital, asset management and information technology. ICICI Bank Ltd was originally promoted in 1994 by ICICI Ltd, an Indian financial institution, and was its wholly-owned subsidiary. ICICI Bank Ltd.'s equity shares are listed in India on stock exchanges at Chennai, Delhi, Kolkata, Vadodara, Mumbai and the National Stock Exchange of India Limited. In 1999, ICICI Bank Ltd became the first Indian company and the first bank or financial institution from nonJapan Asia to be listed on the NYSE. 


Management Information System 

Information system is an organized combination of people, hardware, software, communications network, and data resources that collects, transforms, and disseminates information in and organization. Management information system is one such system that helps a company managers to take difficult decisions, and evaluate amongst various strategies. 


Transaction Process System
A Transaction Process System is a set of information which process the data transaction in database system that monitors transaction programs. Example: If an electronic payment is made, the amount must be either both withdrawn from one account and added to the other, or none at all.


Finacle- The Software 

Finacle, the universal banking solution from Infosys, empowers banks to transform their business leveraging technology. The solution addresses the core banking, e banking, treasury, wealth management, CRM, and cash management requirements of universal, retail, corporate, community and private banks worldwide. 


Tour of Finacle

User Name Password
To be clicked After Password Is entered

Language Preference

Start Internet Explorer by double clicking on the Internet Explorer icon. On specifying the proper address the above Login screen will be displayed


Main Menu

Sub Menu

Menu Option

User Defined Favorites

Specify Menu Option Here

Action Bar

Progress Indicator

On successful login to the system, the main menu is displayed to the user as shown in the above picture 8

Invoke The Background Menu

The user menu that is shown above is a very user friendly interactive medium. From this interface the background menu can be invoked which is shown on the next slide. 9

Main User Menu

You can also type EXIT to logout Logout Option


Working of Finacle ± The ICICI Way

The opening of an Account Menu

The General Account Details Form


The Account Opening Form



All banks and in this case ICICI maintain a huge database of all their customers along with all the relevant details about their accounts, customer details etc. Such database has to be maintained so as to avoid any mishandling of any account. At ICICI, different transaction files are made with every transaction that takes place and all these files get queued up one after another and are executed one after the other. 


Transaction Receipt. Eg:transaction slip, balance slip etc.

Online Data Entry,

Error Procedure

Documents, Paper.

Manual Operation Online Database Maintenance

Updated Company Database Perform Transaction Analysis

Support Database Inquiries

Transaction analysis Report

Transaction analysis displays,Management Inquiries

Flowchart of FINACLE used at ICICI Bank



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