speech and thoughts can be done via different forms of modern communication media. touch and eye contact. messages. opinions. These basic ways of communication are used to transfer information from one entity to other. Some of the basic ways of communication are by speaking.DEFINATION  Communication of information. telephone and mobile. singing. e-mail. like. There are many different types of communication but they can be classified into four basic types of communication. . body language. sign language.

Definitions of Communication  Communication is meaningful interaction.  Communication is information sharing.  Communication is a link force.  Communication is fundamental requisite of life .  Communication is understanding.


Language is said to have originated from sounds and gestures. you come across people from various ages. In a business. interpersonal communication and public speaking. geographical area. class. ‡ ‡ . Also. All the main points in your speech must be highlighted and these points should be delivered in the correct order. profession. There are many languages spoken in the world. age group and other social elements. Public speaking is another verbal communication in which you have to address a group of people. There are many public speaking techniques and these techniques must be practiced for an effective speech.VERBAL COMMUNICATION ‡ Verbal communication includes sounds. Good verbal communication is an inseparable part of business communication. cultures and races. Fluent verbal communication is essential to deal with people in business meetings. Speaking is an effective way of communicating and is again classified into two types viz. language and speaking. The content of your speech should be authentic and you must have enough information on the topic you have chosen for public speaking. The bases of language formation are: gender. words. in business communication selfconfidence plays a vital role which when clubbed with fluent communication skills can lead to success.

Meetings. etc . Public Address System (Speech). Instructions.FORMS OF Verbal Communication  Oral Communication: Oral communication is information spoken by mouth. Lectures. Telephonic Communication. Policy manuals. the use of speech. Reports. Audio & Visual Media(Radio. Some of the examples of Oral Communication are: Face to face communication. Suggestion System. Conference-Interchange of views. Informal rumor mill (Grape Wine).  Written Communication: Communication by means of written symbols (either printed or handwritten). Information Bulletin. Some of the examples are: Orders. Memos. Complaint System. Letters. TV). Cultural Affairs.

Body posture matters a lot when you are communicating verbally to someone. Facial expressions. music. Physical contact. like. Folded arms and crossed legs are some of the signals conveyed by a body posture. dancing and sculpturing. . smell and body motion. Creative and aesthetic non-verbal communication includes singing. Body posture and physical contact convey a lot of information. pushing. gestures and eye contact are all different ways of communication. touch. patting and touching expresses the feeling of intimacy. Reading facial expressions can help you know a person better. like. tone of the voice. shaking hands. Body language is a nonverbal way of communication.NonNon-Verbal Communication Non-verbal communication involves physical ways of communication. Symbols and sign language are also included in non-verbal communication.

‡ Para Language is the way we say something rather than what we say. eye contact. It communicates social status also. . ‡ Sign Language: A sign language is a language which.Forms of Nonverbal Communication ‡ Body Language includes facial expression. uses visually transmitted sign patterns. postures. is another nonverbal code. touch. instead of conveyed sound patterns. ‡ Space and Time Language ‡ Space Language includes surroundings (Design & Language). gestures.

E-mails. The written communication can be edited and amended many times before it is communicated to the second party to whom the communication is intended. reports. Good written communication is essential for business purposes. . Mobile SMS is an example of informal written communication.Written Communication Written communication is writing the words which you want to communicate. articles and memos are some of the ways of using written communication in business. This is one of the main advantages of using writing as the major means of communication in business activity. Written communication is used not only in business but also for informal communication purposes. Written communication is practiced in many different languages.

like. .Visual communication Visual communication is visual display of information. symbols and designs. topography. Television and video clips are the electronic form of visual communication. signs. photography.

Formal Communication Formal communication includes all the instances where communication has to occur in a set formal format. Formal communication can also occur between two strangers when they meet for the first time. Hence formal communication is straightforward. The style of communication in this form is very formal and official. Typically this can include all sorts of business communication or corporate communication. meetings and written memos and corporate letters are used for communication. official and always precise and has a stringent and rigid tone to it. Official conferences. .

Informal conversations need not necessarily have boundaries of time. Informal communication requires two people to have a similar wavelength and hence occurs between friends and family. Informal communication does not have any rigid rules and guidelines. .Informal Communication Informal communication includes instances of free unrestrained communication between people who share a casual rapport with each other. place or even subjects for that matter since we all know that friendly chats with our loved ones can simply go on and on.

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