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Abhinav Dahiya
Chaitanya Venkat Anne
Raja Saran
Sai Abhishek
Impact of BI in Healthcare at a glance:
• 57% of healthcare organizations have implemented patient data analytics
to improve patient care and outcomes.
• 46% of organizations have implemented analytics of their organizational
data to improve their everyday performance
• There can be a 20% decrease in patient mortality by analysing streaming
patient data.
• Of organizations that analyse their data:
• 82% reported improved patient care,
• 63% reported reduced readmission rates,
• 62% reported improved overall health outcomes,
• 54% reported improved financial reporting capabilities,
• 50% reported improved hospital operational performance and
• 49% reported improved management decision-making.
Note: Data is collected from 1000 hospitals in US to analyze the impact
Growth of data:
• According to the University of Iowa, Carver College of Medicine, medical data
is expected to double every 73 days by 2020.
• The volume of health data is growing exponentially; it is expected to be 50
times larger by 2020.
• This exponential growth can be due to the fact that more than 16,000
hospitals collect data on patients worldwide.
• 4.9 million patients use remote monitoring devices (including wearables).
• Using centralized BI allows organizations to achieve consistency in data.
Everyone in the organization will be looking at the same numbers, results,
codes, practices, etc.
• By using big data, physicians can develop a better insight on patterns of
factors, both genetic and behavioural, that increase patients’ risk of disease.
• Disease prevention represents a huge potential cost savings of $70 to $100
billion, according to the McKinsey Global Institute.
Uses of BI in Health Care:
• Reduction of medical errors and improved patients safety
• BI systems can support a larger Healthcare system, by the exchange of medical
information on a patient. Improved decision-making in the area of
comprehensive health care policy by the authorities of the organization of the
health sector.
• Increased revenue & reduce costs
• Costs of healthcare professionals, lab equipment and consumables,
pharmaceuticals/ medical material, treatment per diagnosis and cost per type of
medical intervention (e.g. specific medical operation) can be reduced as well
• Analytics and reporting
• Business intelligence analytics and reporting tools can assist providers with the
data needed to implement effective ways to identify, measure, and monitor
quality of care
Uses of BI in Health Care:
• Clinical data analysis
• BI software can help healthcare organizations meet and monitor their quality
measures such as meaningful use, ACOs and health information exchanges”
• Eliminate redundant tests
• Personalized medication
• Prevention
• Logistics etc…
Major ways how BI is already helping Healthcare organisations:
• Insurance provider benefits
• Through analytics and dashboard visualization, providers are given a clearer
picture of healthcare spending, optimizing the care they provide to patients
• Healthcare and hospital quality monitoring
• Visualized data in these areas makes it possible for providers to reduce costs
and increase quality by seeing how treatments correlate with outcomes,
guiding the health sector toward smarter decisions
• Streamlined emergency rooms
• Hospitals can use dashboards to track and see this information in a unified
place. Staff will have a better overview of each patient and will be able to
prioritize patient needs
Healthcare Metrics to save costs and improve quality:
The following KPIs can be measured utilizing a Hospital Performance
Dashboard, which provide actionable data regarding clinical, financial,
and operational aspects, and represent examples of business
intelligence in healthcare:
Average hospital stay:
Treatment costs
• Ideal for financial
healthcare institutions
can track metrics that
directly affect finances
and the ability of the
organization to sustain
itself over time.
• Treatment costs can be
calculated according to
certain times and the
evolution can then be
Hospital readmission rates
• Measures the number of patients
who are readmitted into hospital
care shortly after their initial release
from care.
• Helps healthcare organizations
identify certain flaws in healthcare
management practices, such as
insufficient staff, lack of materials,
or areas with special needs.
Patient wait time
• Patient contentment is directly
linked to their wait time at a
healthcare facility, and this
measures how long a patient has to
wait between the time they check
into a facility and the time they see
a doctor.
• Measuring over a period of time
enables facilities to identify trends
and apply labor distribution towards
providing more efficient patient
Patient satisfaction
• One of the most crucial factors in
healthcare management, this
measures how patients feel about
how they’re cared for while being
treated at a facility, how well they
like the food or personnel, and if
they feel doctors and nurses take
the appropriate time to discuss
their care.
• Provides insights into how a
healthcare facility is viewed by
Patient safety
• Measures the ability of a hospital to
extend high-quality care to patients
and ensure that they’re safe from
exposure to new infections or
sepsis, or post-op complications.
• Metrics can be categorized by
various categories such as post-op
infections or treatment-based
ER wait time
• Provides insights into rush hours
and busy days, average patient wait
time in the ER and allows
healthcare organizations to evaluate
if their check-in process needs
updating or if their staff is
• This KPI is important to keep
checking as improvements often
need to be made on an on-going
Few real life examples:
• UnityPoint Health in Iowa: managed to reduce their risk-adjusted
readmission rate by 40% over the course of three years in one of their
pilot hospitals by utilizing predictive modelling via Business Intelligence
• Washington State Health Care Authority: reduced unnecessary ER
visits by implementing a Business Intelligence for healthcare system to
electronically integrate and distribute patient data across ER
departments. Hospitals were able to identify patients who visited more
frequently than others and share that patient’s information with other
hospitals. This resulted in an overall reduction of frequent ER visits by
10%, a decrease in visits by frequent ER patients by 10.7%, and
scheduled prescription allocation decreased by 24%.