Topic 1: What is Management?

Definition

• Management is the process of

overseeing and coordinating resources
efficiently and effectively in line with the
goals of the organization.

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Who are Managers?
Definition Classic views

• An individual who • Functions

is directly • Roles
responsible for • Skills
ensuring that
tasks are
performed by
people or
employees in an
organization.

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Functions of Management

Planning Organizing Leading Controlling

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Roles of a Manager

Liaison
Figurehead Leader
Officer

Spokesperson Negotiator Initiator

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Skills of a Manager
Conceptual Skills

Top
Interpersonal Skills

Middle

Lower-Level
Technical Skills

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Evolution of Management Theory
Classical

Human

Quantitative

Contemporary
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…classical perspective

Scientific Bureaucratic Administrative

management management management

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…human perspective

Human Human Social

relations resource science
movement approach approach

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…quantitative management approach

Management
Management
Management of
of
of science information
operations
systems

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…contemporary approach

Systems Contingency
theory approach

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