ORGANIZATION, OPERATING POLICIES AND CONTROL ORGANIZATION Organization can be grouped into one of six major categories
• One-man Operation- most organization start this
way. This single manager may formulative vague strategies and plans, make all decisions on the basis of experience and limited first-hand knowledge, and issue orders to all operating personnel • Father-son or Manager Assistant- either one more assistant, are used to multiply the efforts of the “ the boss”, who retains all authority and responsibility and makes all the decisions. • Functional Organizations- favors significant growth in many direction for its introduces the concept of delegation of authority and sanctions the use of professional management. • Functional Organization, but with a Central Headquarters and Geographical Dispersion - this type of organization is an extention of the third form just described but permits manufacturing or sales operations in two or more locations • Multi- divisional firm- this type permits the firm to cope with disparate product lines because it has separate divisions for each product line and/or for each geographical location • Conglomerate- where the central headquarters only maintains financial control over a number of wholly- owned companies. This is a typical form of organization where each unit has a different product line and marketing system OPERATING POLICIES • acts as a lubricant for the effective, efficient, and smooth operation of the organization • take from the form of statement which tell managers how they should act in specific frequently- recurring situations. • POLICY: a verbal, written or implies guide setting up boundaries and directions within managerial decisions should take place. Hence, a policy is a guide to decision-making :a guide to decision-making • RULE: a prescribed course of action which must be followed : a guide to individual action • PROCEDURE: a series of related tasks that make up the chronological sequence and the established way of performing the work to be done. : a guide of action Two basis sets of Operating Policies • GENERAL POLICIES - applicable at all levels and in all parts of the organization • SET OF FUNCTIONAL POLICIES - developed for each functional area of management. It would cover marketing, distribution, purchasing, finance, etc. Managerial Control Of Operations STEPS: 1. Standard of performance is established 2. Actual performance is measured in relation to the standards 3. Performance information is channeled to the person responsible for controlling that operation 4. Where discrepancies between standards and performance occur, corrective action is initiated THE PROCESS OF MANAGERIAL CONTROL FOUR STEPS IN THE CONTROL PROCESS 1. The setting of standard or Performance, present no great difficulty if management has developed an operational plan 2. The measurement of Performance, may be done at different levels, depending upon the company’s organization and the activity being monitored. 3. An information system must be established 4. Prompt, Corrective Action MANAGEMENT INFORMATION SYSTEM