QUALITY CIRCLE.

Ajit Kumar Satapathy

Rai Business School.
4th Semester
M.B.A + P.G.P.M.
RBS / PGPM / SPR 09
/ 002.
BY AJIT KUMAR SATAPATHY 12/7/21
 OVERVIEW…

1. Meaning of quality.
2. Concept.
3. Objectives.
4. Benefits.
5. Structure.
6. Process of operation.

BY AJIT KUMAR SATAPATHY 12/7/21

 WHAT IS QUALITY CIRCLE ?

 In 1960s Quality Circle was developed by Kaoru Ishikawa.

 Quality Circle is a voluntary group controlled by their supervisor.

 It gives greater satisfaction and motivation to employees.

 Benefit Ex. Imp. of quality, more effective comm., more job involvement.

BY AJIT KUMAR SATAPATHY 12/7/21

 CONCEPT …

The Concept of quality Circle has three major attributes.

1) Q.C is a form of participation management.

2) Q.C is a human resource development technique.

3) Q.C is a problem solving technique.

BY AJIT KUMAR SATAPATHY 12/7/21

 OBJECTIVE…

The Objective of quality Circle are multi-faced .

1) Change in Attitude.

2) Self Development.

3) Development of Team Spirit.

4) Improved Organizational Culture.

BY AJIT KUMAR SATAPATHY 12/7/21

 BENEFITS…

The Benefits gained through Quality Circle are ...

 Increase in quality consciousness of employees.
 Development of an attitude of problem prevention.
 Promotion of employee motivation.
 Improvement In the Human Relation.
 More effective Company communication.
 More active job involvement.
 Encouragement of teamwork.
 Improvement of work environment.
 Development of safety awareness.
 Increased job security.
BY AJIT KUMAR SATAPATHY 12/7/21
ORGANIZATIONAL STRUCTURE…

Committee

Coordinator.
(Admn. Officer.)

Facilitator.
(Sr. Supervisory officer.)

Circle Leader.

Circle
Member

BY AJIT KUMAR SATAPATHY 12/7/21

 PROCESS OF OPERATION…

The operation of Quality Circles involve a set of following sequential steps ...
1. Problem Identification.
2. Problem Selection.
3. Problem analysis.
4. Generate alternative solution.
5. Select the most appropriate solution.
6. Prepare plan of action.
7. Present solution to management for approval.
8. Implementation of solution.

BY AJIT KUMAR SATAPATHY 12/7/21

PLEASE
BY AJIT KUMAR SATAPATHY 12/7/21