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#hnciosurvey
AGENDA
SURVEY FINDINGS
Albert Ellis CEO, Harvey Nash
PRESENTATIONS
Khalid Rafiq Head of Technology & Data, Morgan Stanley
Gavin Dutch Chief Executive Officer/Founder, Kotikan Limited
PANEL DISCUSSION
James Varga Chief Executive Officer, MiiCard Limited
Claudette Jones CIO, City of Edinburgh Council
Christian Arno Managing Director, Lingo24
Tom Ray Head of operations, Cloudreach
ALBERT ELLIS
CEO, HARVEY NASH
The CIO Survey
2400 participants
20 countries
$140bn IT spend
14 years of data
current climate
The crisis continues Apple share price jump Social Media worth millions
News
24
Headlines
return to growth
Growth in budgets
return to growth
CEO priorities
CEO influence
Right skills
Diversity
Digital
CEO relationship
fracture # 1
Skills Shortage
fracture # 2
CIOs by gender
Men
Women
2005 2012
fracture # 3
Who Controls Digital?
fracture # 4
The contented
CIO?
The future CIO
Focused on business growth
Understands the business
Quantifies the risk
Digital expert
Communicator
KHALID RAFIQ
HEAD OF TECHNOLOGY & DATA, MORGAN
STANLEY
Global Footprint, with Local Presence
Khalid Rafiq
8 November 2012
Background
Global Footprint
Local Presence
Key Observations
Global Footprint…
Core values instruct us to:
Glasgow
Frankfurt Moscow
Put Clients First Seattle
Vernon Montreal
HillsToronto Purchase
Oakbrook
London
Paris Zurich
Salt
San Lake City Chicag
Francisco New York Budapest
Philadelphia
Terrace
Menlo Park oBaltimore Brooklyn Milan Seoul
Santa Monica Madrid
Lead with Exceptional Ideas IrvingDurham
Atlanta Jersey City Shanghai
Tokyo
Orlando Princeton Dubai
Tampa West Hong Kong
Conshohocken Taipei
Mexico City Long Island City
Do The Right thing Warren
Mumbai
Singapore
Give Back
São Paulo
Johannesburg Sydney
Melbourne
7,500 Teamwork
5,000
0
World Class Capability
2002 2003 2004 2005 2006 2007 2008 2009 2010
24
Local Presence…
Local Vendor
PSL
Scottish Universities
– Rel. Mgmt Local Training
Schedule
Technology Innovation
Days / ‘Innovation Lab’
GLOBAL CONSISTENCY
25
Key Technology Observations
• Scale Versus Concentration
• Cost Perception versus Value Proposition
• Proximity to London / True ‘near shore’
• Re-visit technology education at ‘Grass Roots’ for Primary and Secondary education
• Graduate Talent Pool / University Ranking Drivers
• Lateral Talent: ‘in- & out- bound’ flows
• Technology Start-ups / Technology companies
• Multiple technology cities or ‘one technology region’
• Further investment in infrastructure
26
GAVIN DUTCH
CHIEF EXECUTIVE/FOUNDER KOTIKAN LTD
Harvey Nash Global CIO
Survey
8th November 2012
Success in Mobile
Gavin Dutch
Managing Director
“Users reported greater frustration from
experiencing a transaction problem on
a mobile device than being stuck in
traffic” – TeaLeaf, Mar 2011
• Why prototype
– Mobile development is costly
• Getting it wrong is a waste
– 3 Uses
• For creators to experiment
• For stakeholders to evaluate
• To learn from users
Mobile photo
Thank you
gav@kotikan.com
THE PANEL
Khalid Rafiq Head of Technology & Data, Morgan Stanley
Gavin Dutch Chief Executive Officer / Founder, Kotikan Ltd
James Varga Chief Executive Officer, MiiCard Limited
Claudette Jones CIO, City of Edinburgh Council
Christian Arno Managing Director, Lingo24
Tom Ray Head of operations, Cloudreach