Introduction to Information st Edition Systems, 1

 Authors: Rainer, Turban and Potter  Publisher: John Wiley & Sons, Inc. 

Slides by: Hellene Bankowski, Professor, Philadelphia University
Copyright 2007 John Wiley & Sons, Inc. Chapter 5 1

Chapter 5 Network Computing

Copyright 2007 John Wiley & Sons, Inc.

Chapter 5


Chapter Outline 
5.1 Types of Networks  5.2 Internet  5.3 The World Wide Web  5.4 Network Applications  5.5 E-Learning and Distance Learning  5.6 Telecommuting
Copyright 2007 John Wiley & Sons, Inc. Chapter 5 3

Learning Objectives 
Describe the two major types of networks.  Differentiate among the Internet, the World Wide Web, intranets and extranets.  Describe the four major network applications.  Describe groupware capabilities.  Differentiate between e-learning and distance learning.  Understand the advantages and disadvantages of telecommuting for both employers and employees.
Copyright 2007 John Wiley & Sons, Inc. Chapter 5 4

 Local area network (LAN) connects two or more devices in a limited geographical region. Copyright 2007 John Wiley & Sons.5.1 Types of Networks  Computer network is a system that connects computers via communications media so that data can be transmitted among them. Inc. Chapter 5 5 .

Inc. Chapter 5 6 .  Nodes are the client machines on the LAN. Copyright 2007 John Wiley & Sons.Local Area Network (LAN)  LAN consists of the following components:  LAN file server is a repository of various software and data files for the network.  Wired or wireless communication media that connects the devices.

 Network operating system (NOS) manages the server and routes and manages communications on the network. Copyright 2007 John Wiley & Sons. Chapter 5 7 .Local Area Network (Continued)  LAN network interface card (NIC) is a special adapter that links an individual device to the communication medium and specifies:     The rate of data tramsmission. The size of the message units. Addressing information attached to each message. Inc. The network topology.

 Ring. Inc. Chapter 5 8 . Copyright 2007 John Wiley & Sons. network nodes are connected to adjacent nodes to form a closed loop. coaxial calbe.  Bus. all network nodes connect to the bus.Network Topologies  Star. or fiber optic cable. typically the file server. which is a single communications channel. all network nodes connect to a single computer. such as twisted pair.

satellite. Inc.    WANs typically connect multiple LANs.Wide Area Network (WAN)  Wide area networks (WANs) are networks that cover large geographic areas. Chapter 5 9 . such as telephone companies (Sprint. etc. WANs have large capacity and combine multiple channels (fiber optic. Copyright 2007 John Wiley & Sons.  Value-added network (VAN) are private. etc. AT&T. microwave.). dataonly networks managed by outside third-parties that provide these networks to multiple organizations. WANs provided by common carriers.).

Chapter 5 10 . Copyright 2007 John Wiley & Sons. Inc.Enterprise Networking  Enterprise network is an organization¶s interconnected network of multiple LANs and also can include multiple WANs.  Backbone networks are corporate highspeed central networks to which multiple smaller networks such as LANs called embedded LANs and smaller WANs connect.

Inc.S.  ARPANET  An experimental project started by the U. Chapter 5 11 . exchange messages.2 The Internet  Internet (³the Net´) is a global WAN that connects approximately 1 million internal organizational computer networks in more that 200 countries on all continents. Department of Defense (DoD) in 1969  To share data. transfer files. Copyright 2007 John Wiley & Sons.5.

Internet Technologies  Intranet is a network designed to serve the internal informational needs of a single organization. Copyright 2007 John Wiley & Sons. Chapter 5 12 . Inc.  Extranet connects part of the intranets of different organizations and allows for secure communications among business partners over the Internet using virtual private networks.

Inc. and places it inside another packet. Copyright 2007 John Wiley & Sons.  Tunneling encrypts the data packet to be sent. Chapter 5 13 . which provides confidentiality.Internet Technologies (Continued)  Virtual private network (VPNs) are private communications networks that use the internet for transmission. authentication and integrity of the message.

Corporate security to protect sensitive data. Chapter 5 14 Copyright 2007 John Wiley & Sons.  Three major uses:    Freedom of speech where censorship exists.file-sharing software. . Copyright infringement .Darknets  Darknets are private networks that run on the Internet but are open only to users who belong to the network. Inc.

Operations of the Internet  Internet Protocol (IP) the set of rules used to send and receive packets from one machine to another over the Internet. Copyright 2007 John Wiley & Sons. fixed bundles of data called packets.  Packet switching is a transmission technology that breaks up blocks of text into small. Chapter 5 15 . Inc.

Inc. . Examples are AOL. Chapter 5 16 Copyright 2007 John Wiley & Sons. Network access points (NAPs) are an exchange point for Internet traffic. Comcast.Assessing the Internet  Connecting via an Online Service by opening an account with an Internet Service Provider.   Internet Service Provider (ISP) is a company that offers Internet connections for a fee. NAPs are key components of the Internet backbone. Verizon.

. Internet assess from cell phones.   Internet Kiosks are terminals located in public places like libraries and airports for people who do not have computers. pagers and even connecting via satellite. Inc. Chapter 5 17 Copyright 2007 John Wiley & Sons. faster and easier.Assessing the Internet (Continued)  Connecting via Other Means by making assess to the Internet cheaper.

(i. Inc. which are read from right to left. (i.128. www.internic. separated by dots.  Domain names consist of multiple parts. 135.62. Chapter 5 18 .com) Copyright 2007 John Wiley & Sons.Addresses on the Internet  Each computer on the Internet has an assigned address.e. called an IP address.91)  Domain Name System (DNS) the naming system for IP addresses of companies.e.

Copyright 2007 John Wiley & Sons. natural.The Future of the Internet  Internet2 develops and deploys advanced network applications such as remote medical diagnosis.  Next Generation Internet (NGI) government sponsored initiative aimed at creating an Internet that is fast. Inc. distance education. Chapter 5 19 . www. onine simulation and virtual libraries www. always on.Internet2. easy and trusted.  vBNS is a high-speed network designed to support the academic Internet2 and the NGI initiatives.ngi. digital libraries.

Inc.  Home page is a text and graphical screen display that welcomes the user and explains the organization that has established the page. retrieving. formatting and displaying information via a client/server architecture and a graphical user interface.5. Chapter 5 20 .  Web site is all the pages of the organization.3 The World Wide Web  World Wide Web (the Web. WWW. Copyright 2007 John Wiley & Sons. W3) is a system of universally accepted standards for storing.

Inc.WWW (continued)  Webmaster the person in charge of the organization¶s Web site.  Uniform resource locator (URL) points to an address of a specific resource on the Web. Copyright 2007 John Wiley & Sons.  Hypertext transport protocol (HTTP) is the communications standard used to transport pages across the Web portion of the Internet. Chapter 5 21 .

Copyright 2007 John Wiley & Sons.   Provide a uniform interface regardless of operating system. Netscape Navigator. a process called surfing. Mozilla¶s Firefox. Inc. Leading browsers are Microsoft¶s Internet Explorer. Chapter 5 22 .WWW (Continued)  Browsers provide a graphical front end that enable users to point-and-click their way across the Web.

Chapter 5 23 .5. Inc.4 Network Applications  Network applications support businesses and other types of organizations in all types of functions including those in the following major categories:  Discovery  Communications  Collaboration  Web services Copyright 2007 John Wiley & Sons.

in all topic areas. Inc. Copyright 2007 John Wiley & Sons. on the Web.  Directory is a hierarchically organized collection of links to Web pages.  Search engine is a computer program that searches for specific information by key words and reports the result. Chapter 5 24 .Discovery  Discovery allows users to browse and search data sources.

Copyright 2007 John Wiley & Sons.dogpile.Discovery (Continued)  Metasearch engines search several engines at once and integrate the findings of the various search engines to answer queries posted by users. Chapter 5 25 . www.  Software agents are computer programs that carry out a set of routine computer tasks on behalf of the user and in so doing employ some sort of knowledge of the user¶s goals.

www. Copyright 2007 John Wiley &  Intelligent-indexing agents (also called Web robots and spiders) carry out massive autonomous searches of the Web for a user. Inc.  FAQ agents make it easy to find answers on the Internet. Chapter 5 26 .netcaptor.Software Agents  Web-browsing-assisting agents offer the use of a tour of the Internet.

Chapter 5 27 . Inc. Copyright 2007 John Wiley &  Discovery of material in foreign languages use an automatic translation of Web pages to find information in different languages.Discovery (Continued)  Toolbars is a horizontal row or vertical column of selectable image icons or buttons.

Inc.Portals  Portal is a Web-based. Chapter 5 28 .  Commercial (public) portals offer content for diverse communities and are most popular portals on the Internet Copyright 2007 John Wiley & Sons. personalized gateway to information and knowledge that provides relevant information from different IT systems and the Internet using advanced search and indexing techniques.

Copyright 2007 John Wiley & Sons. Chapter 5 29 .Portals (Continued)  Affinity portals support communities such as a hobby group or a political party. Inc.  Mobile portals are accessible from mobile devices.  Corporate portals offer a personalized single point of access through a Web browser  Industrywide portals for entire industries.

 Electronic chat room is a virtual meeting place where groups of regulars come to ³gab´.  Web-based call centers (customer call center) are services that provide effective personalize customer contact as an imporant part of Web-based customer support. Copyright 2007 John Wiley & Sons.Communication  Electronic mail (e-mail) is the largest-volume application running on the Internet. Inc. Chapter 5 30 .

open to the public. without using difficult commands. sections them into packets. Copyright 2007 John Wiley & Sons. where the creator expresses feelings or opinions. Inc.  Wiki is a Web site on which anyone can post material and make changes quickly. and sends them over the Internet. Chapter 5 31 .Voice Communication  Internet telephony (VoIP) voice-over IP digitizes your analog voice signals.  Weblog is a personal Web site.

Inc. groups or organizations) who work together to accomplish certain tasks. Copyright 2007 John Wiley & Sons. Chapter 5 32 .Collaboration  Collaboration refers to efforts of two or more entities (individuals. teams.  Work group refers specifically to two or more individuals who act together to perform some task.  Virtual group (team) is when group members are in different locations.

Includes workflow management and workflow systems.  Workflow technologies facilitate the movement of information as it flows through the sequence of steps that make up an organization¶s work procedures. design. develop. Copyright 2007 John Wiley & Sons. services and innovative applications. manage and research products. Inc.Collaboration (Continued)  Virtual collaboration is the use of digital technologies that enable organizations or individuals to collaboratively plan. Chapter 5 33 .

Inc.Groupware  Groupware refers to software products that support groups of people who share a common task or goal and who collaborate to accomplish it.  Teleconferencing is the use of electronic communication that allows two or mmore people at different locations to hold a simultaneous conference. Chapter 5 34 . Copyright 2007 John Wiley & Sons.

e. computer-based whiteboards. Chapter 5 35 .  Web conferencing is videoconferencing conducted over the Internet. Copyright 2007 John Wiley & Sons. Inc. graphics and animation by electronic means.Groupware (Continued)  Videoconference is when participants in one location can see participants at other locations and share data.  Real-time collaboration tools support synchronous communication of graphical and text-based information i. pictures. voice.

Chapter 5 36 Copyright 2007 John Wiley & Sons. . delivered over the Internet. Inc. It can be located by other applications via an online directory. that users can select and combine through almost any device (from personal computer to mobile phones). It can be invoked by the originating application by using standard protocols.    It is able to expose and describe itself to other applications. tell what services it does.Web Services  Web services are applications.

Inc.  Virtual classrooms in which all coursework is done on-line and classes do not meet faceto-face. Copyright 2007 John Wiley & Sons. Chapter 5 37 .  Distance learning (DL) refers to any learning situation in which teachers and students do not meet face-to-face.E-Learning and Distance Learning  E-Learning refers to learning supported by the Web.

Benefits of E-Learning  Self-paced and self-initiated learning has been shown to increase content retention. Inc.  Online materials offer the opportunity to deliver very current content of high quality and consistent. Copyright 2007 John Wiley & Sons. Chapter 5 38 . and savings can be made on facility space as well. and more people can be trained due to faster training time.  Students have the flexibility of learning from any place at any time at their own pace.  Learning time generally is shorter.  Training cost can be reduced.

Chapter 5 39 .Drawbacks of E-Learning  Instructors may need training to be able to teach electronically. as instructors really do not know who completed assignments.  There are issue with assessing students¶ work. Copyright 2007 John Wiley & Sons.  The purchase of additional multimedia equipment may be necessary.  Students must be computer literate and may miss the face-to-face interaction with instructors. Inc.

such as Blackboard and WebCT. via the Internet. Chapter 5 40 . Inc. Copyright 2007 John Wiley & Sons. allow instructors to take advantage of new content and delivery technologies.  Virtual universities are online universities from which students take classes from home or at an off-site location.E-Learning (Continued)  Advanced e-learning support environments.

Request for further information should be addressed to the Permissions Department. John Wiley & Sons. or damages caused by the use of these programs or from the use of the information herein. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. Reproduction or translation of this work beyond that permitted in section 117 of the 1976 United States Copyright Act without express permission of the copyright owner is unlawful. Inc. All rights reserved. omissions. Inc. Copyright 2007 John Wiley & Sons. The Publisher assumes no responsibility for error. Chapter 5 41 . Inc.Copyright 2007 John Wiley & Sons.

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