Chapter 8.

• Introduction to the Different Function Of

Management
Chapter 8. Introduction to the Different Function
Of Management
a. Human Resource Management
b. Marketing Management
c. Operation Management
d. Financial Management
e. Office Management
f. Information and Communication Technology Management
Human Resource Management

Ella May Delazerna

Human Resource Management
“ The basic mission of human resources will always be to acquire,
develop, and retain talent; align the workforce with the business; and
be an excellent contributor to the business. Those 3 challenges will never
change.” Edward L. Gubman

"Hiring the right people and training them well can often mean the
difference between scratching out the barest of livelihoods and steady
business growth. Personnel problems do not discriminate between small
and big business. You find them in all businesses, regardless of size.“
-Irving Burstiner
HRM Responsibilities in “Area”
Chapter 8. Introduction to the Different Function
Of Management
a. Human Resource Management
b. Marketing Management
c. Operation Management
d. Financial Management
e. Office Management
f. Information and Communication Technology Management
Marketing Management

Cricela Gaudan
Florence Nonato
Marketing Management
Chapter 8. Introduction to the Different Function
Of Management
a. Human Resource Management
b. Marketing Management

d. Financial Management
e. Office Management
f. Information and Communication Technology Management
Operations Management?

Antonietta Ramirez
What Is Operations Management?
Multidisciplinary nature
Reconfigurable manufacturing system
Chapter 8. Introduction to the Different Function
Of Management
a. Human Resource Management
b. Marketing Management
c. Operation Management

e. Office Management
f. Information and Communication Technology Management
Financial Management?
 Financial Management

- Refers to the effective and efficient

management of money (funds) in such
a manner as to accomplish the
objectives of the organization.
 FUNCTION

This will depend upon expected costs and profits and future
programs and policies of a concern.

Once the estimation have been made, the capital

structure have to be decided.
For additional funds to be
procured, a company has many choices like:
• Issue of shares and debentures
• Loans to be taken from banks and financial institutions.
• Public deposits to be drawn like in form bonds
 The finance manager has to
decide to allocate funds into profitable ventures so that
there is safety on investment and regular returns is
possible.
The net profits have to be made
by the finance manager
Finance manager has to make
decisions with regards to cash management.
Finance manager exercise control
over finances. Ex. Ratio Analysis, financial Forecasting
etc.
 IMPORTANCE
• Financial planning is important for your
financial stability and to keep you away
from bankruptcy.
“MONEY is the lifeblood of a business and
FINANCE the nerve center”
 GOAL

- Business Support Service

- Lowest Cost
- Effective Control Of The Environment
Chapter 8. Introduction to the Different Function
Of Management
a. Human Resource Management
b. Marketing Management
c. Operation Management
d. Financial Management
f. Office Management
g. Information and Communication Technology Management
Office Management
 Office Management
- Refers to the process of planning,
organizing, guiding, communicating,
directing, coordinating, and controlling
the activities of a group of people who
are working to achieve business
efficiently and economically.
William If. Leffingwell and Edwin M. Rot

“Office management, as a function, is that

branch of the art and science of management
which is concerned with efficient performance
of office work whenever and wherever that
work is to be done”
 Also called administrative service
managers, are business professionals who are
responsible for a diverse set of administrative
tasks.
 Elements
Office personnel are actually performing the
office work. It’s selection and placement is carried by office
manager.
Refers to tools used to perform the office work such
as pen, pencil, eraser etc.
The nature of business determines the
environment of an office. The various office works have to be
carried on under a particular condition or environment.
 The office personnel must be aware of the
purpose for which a particular work is carried on and the impact
of such work on other’s performance.
 Importance
Management makes people
realize the goals and directs their efforts towards the
achievement of these goals.
Scarce resources are put to use
optimistically by managers.
Through better planning, sound
organization and effective control, management enables a
concern to reduce costs and prepare an enterprise to face cut
throat competition.
Uninterrupted flow of work is only
possible if there is proper planning and control.
Chapter 8. Introduction to the Different Function
Of Management
a. Human Resource Management
b. Marketing Management
c. Operation Management
d. Financial Management
f. Office Management
 Information and
Communication Technology
Management
 Information and Communication
Technology Management
- is an essential partner in management of your
business, regardless of the kind of enterprise you
operate . You can manage your business with
greater accuracy and efficiency with the assistance
of information technology and computer
applications.
 Uses

You may already use a computer for data storage for your
business. Inventory, sales, receivables and payables stored in
Excel, Open Office or a similar program keeps these figures at
your fingertips. You can eliminate much of the physical
storage at the office by using information technology to scan
and store old personnel and payroll files, tax files or client files.
You may need less square footage with information
technology.
Large and small businesses are on a level playing
field on the Internet. You can have a Web
presence, take orders, buy merchandise, sell excess
or even operate some businesses entirely online.
You can use your business management skills to
direct employees or contractors to do your Internet
marketing, or you can choose to learn a new set of
skills in information technology
Information technology (IT) has become a vital and
integral part of every business plan. From multi-
national corporations who maintain mainframe
systems and databases to small businesses that own a
single computer, IT plays a role. The reasons for the
omnipresent use of computer technology in business
can best be determined by looking at how it is being
used across the business world
4. Inventory Management
When it comes to managing inventory,
organizations need to maintain enough stock
to meet demand without investing in more
than they require. Inventory management
systems track the quantity of each item a
company maintains, triggering an order of
additional stock when the quantities fall below
a pre-determined amount.
The days of large file rooms, rows of filing cabinets and the
mailing of documents is fading fast. Today, most companies
store digital versions of documents on servers and storage
devices. These documents become instantly available to
everyone in the company, regardless of their geographical
location. Companies are able to store and maintain a
tremendous amount of historical data economically, and
employees benefit from immediate access to the documents
they need.
6. Management Information Systems
Storing data is only a benefit if that data can be used effectively.
Progressive companies use that data as part of their strategic
planning process as well as the tactical execution of that strategy.
Management Information Systems (MIS) enable companies to
track sales data, expenses and productivity levels. The
information can be used to track profitability over time,
maximize return on investment and identify areas of
improvement. Managers can track sales on a daily basis,
allowing them to immediately react to lower-than-expected
numbers by boosting employee productivity or reducing the cost
of an item.
7. Customer Relationship Management
Companies are using IT to improve the way they design and manage
customer relationships. Customer Relationship Management (CRM)
systems capture every interaction a company has with a customer, so
that a more enriching experience is possible. If a customer calls a call
center with an issue, the customer support representative will be able
to see what the customer has purchased, view shipping information,
call up the training manual for that item and effectively respond to
the issue. The entire interaction is stored in the CRM system, ready to
be recalled if the customer calls again. The customer has a better,
more focused experience and the company benefits from improved
productivity.
Thank You