: Dr. Nay Zin Latt Chairman
Business Group Hotel Group.

Venue Date

: India : 10.10.10

What Is Talent?
Many people assume it is a special gift given only to a handful of people. Talent is much more than this and a lot more pervasive than is generally viewed. Everyone has talent the natural predispositions that make each of us particularly effective When this recurrent pattern of thinking, feeling and behaviour is applied to the right role, superior performance is generated The trick is to find that role in which talents can be put to their best use

Multiple Intelligences
1. Verbal 2. Numerical 3. Spatial 4. Social 5. Creative 6. Sensual 7. Physical 8. Personal 9. Sexual 10. Spiritual

Each work with and strengthen all the others in synergy

‡ Based on knowing yourself and seeking reliable counsel ‡ Taking stock of your personal attributes that embrace or resist change ‡ Without understanding the purpose that ignites them, the vision that motivates them to lead, the values that empower them, leaders cannot make courageous choices

‡ The essence of all individual, team and organizational change ‡ Visionary leadership demands courage ‡ Team unity means individual enrolment ‡ Organizational change demand self-change

‡ Must incorporate self-leadership through all the change philosophies, processes, programmes and tools ‡ Must give adequate time and effort on selfleadership, and walk their talk ‡ Must continually refer to their personal purpose, values, vision and courage

Brain Tendencies
1. 2. ‡ ‡ People copy the majority People copy the most successful individual Double mimicking Leads to a positive spiral of success

Left Brain/Right Brian Model
Left Brain
‡ ‡ ‡ ‡ Words Logic Numbers Analysis

Right Brain
‡ ‡ ‡ ‡ Rhythm Imagination Colour Holistic Awareness

Emphasis on the Left Brain dominate social interactions with words, logic, numbers, analysis and linearity.

The Power of Social Intelligence (SQ)

social intelligence
‡ Social skills - a vast range of skills ‡ Ability to relate to people on a one-to-one basis, in small groups, in large gatherings

‡ Need SQ to do their jobs effectively ‡ So does everyone anyone who deals with other people ‡ SQ one of the most important and beneficial intelligences that we can cultivate ‡ It can be cultivated

possible areas of life where SQ critical
‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Listening to people Making social small talk Being aware of how others are feeling Selling yourself or your ideas Having a positive attitude towards yourself Having a positive attitude towards others Dealing with awkward or embarrassing situation gracefully Building good rapport with people Standing out in a crowd for all the right reasons!

Necessary qualities and characteristics of SQ
1. 2. 3. 4. 5. 6. 7. 8. The confidence to be yourself A life vision to know where your are going An abiding interest in other people Respect for others Empathy Ability to read and use body language Awareness of when to speak, and when to listen A positive attitude

social intelligences (SQ)
reading people ± body language the power of the art of listening 10

Signposts for Social success

making connections

social graces negotiations

how to shine in groups µattitood about attitude

The Secret of SQ
‡ ‡ ‡ ‡ ‡ Building rapport with others Setting them at ease Making them genuinely glad to be with you Mixing easily with all types of people Is to know yourself

The secret of SQ - smile
‡ ‡ ‡ ‡ ‡ ‡ ‡ Smile at people A smile radiates: warmth, confidence, a positive attitude, happiness, and a welcoming openness to others

A simple smile
‡ The best way to win friends and influence people ‡ The first thing that attracts people ‡ When we see a smile, our brain trigger our own smiling muscles so we smile back ‡ Takes less effort than frowns ‡ Involve far less muscular t4ension ‡ More instantaneous and spontaneous

Smile and the world smiles with you

Smile First
‡ Greet people with a smile ‡ People remember first impressions most strongly ‡ The Primacv Effect, the principle of First Things First ‡ Get the social interaction off to a positive and uplifting start ‡ Taking control of the meeting in a win-win way

Mirror Talk
‡ Before any social meeting check yourself in a mirror ‡ Make sure the clothes appropriate ‡ You and your body feel at ease and confident

the art of listening
We are interested in others when they are interested in us. Publilus Syrus

Listening a neglected art
LEARNED Listening 1st Speaking 2nd Reading 3rd Writing 4th USED Most (45%) Next most (35%) Next least (16%) Least (9%) TAUGHT Least Next least Next most Most

Listening a poor relation of communication skills

A man without a smiling face must not open a shop.
Chinese proverb

Self Confidence

Self Confidence
‡ The key to SQ ‡ Belief in yourself and your own abilities and strengths ‡ Bullying among children ‡ Bullying bosses

Dr. Nay Zin Latt

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