DR.

4S

TEAM WORKS
Hotel Beverly Wilshire
Project Team
S.Tharmalingam
Rowel Rajen
P.Sakaran
S.Dhileepan
A.K.N.S.Hemachandra
S.Dawsan
 Project Description

 Project Name-’Online Dinning and Reservations’

 Client - Hotel Beverly Wilshire
 Objective - Creating a System for
1.Maintaining room reservations
2.Dinner Handling Process
3.Stock Maintenance
 Duration - 4 Months [July2006-November2006]
 Steps
 Identyfying Business Value
 Analyze Feasibility
 Develop Work plan
 Staff the Project
 Control and Direct Project
 Information Gathering
 Process Modeling
 Data Modeling
 Program Design
 Interface Design
 Construction
 Identyfying
Business Value
 System Request for Hotel Beverly Wilshire.
 
Project Name :-Online Dining and Reservations.
 
Project Sponsor :-AT&T Global Information Solutions.
 
Department :-Marketing.
 
T.Phone :-+94112-539266.
 
E-mail :-Projets@AT,T,G,T.Solutions
 
http :-www.ncr.com
 
Business Need :-To increase the Annual bookings of internet customers,
and increasing the profit.
Functionality:-
Using the web, Customers should be able to know the Hotel procedures, Hotel services and flexibilities. The
initial focus should be on room reservations and handling the processes of the dinner but we should also
consider the other services (e.g. Cuisine activities, Bar, Power lunches, afternoon breaks and lunge)
       Maintaining the room reservation.

       Search through a list of room services we provide.

       Place a booking.
      Receive in formations about the customer.
        Receive immediate advances or payments.
         Receive confirmation that their reservation is confirmed and the arrival time.
         Receive the reservations in a timely manner.

      Dinner handling process.

        Receiving orders online (payments and confirmations)

         Display the statistical reports about different sales.
         Ordering the supplies.
         Receiving purchase orders on a daily basis.
         Billing and accounting.

       Stock maintenance.

         When any item is sold data is entered.

 
         Computer should generate bills when food items are sold.
 
         When ordered ingredients arrive, the invoice data is entered.
 
         Monthly sales receipt and expenses data is generated.
Expected Value:-

 
Tangible:-

•A $ 6.3 billions to $ 15.8 billions increase in annual bookings after the business has
 
been operating for 2-3 years.

 
Intangible:-

•Customer’s satisfaction.
 •
Hotel can order their supplies from companies that have e-commerce services
available.
•Improved recognition of the hotel.
•Attracting tourists.
Special Issues and constraints:-
 

•The Marketing Department views, this is a strategic system. According

to Hotel Sheraton USA, online bookings system revenues were $ 50
million in 2004, and they are predicted to reach $ 20 billion to $ 30
billion in sales by 2015.(or about 40%- 45%) of total benefits. The
leading company of Hotels, the Hilton Chain had revenues of about $ 75
billion to $ 85 billion. Today, the two Hotels, she ration and Hilton
Chain have combined sales of $100 billion without in internet online
booking systems we are unable to compete in this market.
Analyze Feasibility
 Feasibility Analysis
≥ Technical feasibility (risky)
Familiarity with application (moderate)
Familiarity with technology (low)
Project size (moderate):

≥ Economic feasibility (excellent)

 Tangible costs and benefits:
225% ROI over a 4-year period.
Total revenue after 4 years equals $43,800.
 Intangible costs and benefits:
Improved customer satisfaction.
More customers can be contacted faster.

≥ Organizational feasibility (excellent)

 Project champion:
 Vice president of AT&T Global Information Solution.
 Senior management:
There is strong support.
 Users:
 have shown significant and increasing interest in the use of the Internet and the internal system.
 Other stakeholders:
Hotel competitors as well as partners and shareholders are effected by this system.
Develop Workplan
 Work Plan
Step Deliverables Estimated Actual Assigned To
Hours Hour
s

Planning phase  System request 65 Hours Sandamalie

 Identifying business  Feasibility
value analysis
 Analyzing feasibility  Work plan
 Develop work plan  Gantt chart, staff
 Staff the project plan
 Control and direct plan

Analysis phase  Functional 115 Hours Shalini,

 Analysis requirements Dhileepan
 Information gathering  Functional
 Process modeling requirement
 Data modeling estimation
Design phase  Data flow 105 Hours Suwasthika,
 Physical design diagram Sandamalie
 Architecture  Entity
design relationshi
 Interface design p diagram
 Database & file  Structure
design chart
 Program design  Interface
design

Implementation  Testing 80 Hours Rajen,

phase plan Sagaren
 Construction  Final
 Installation report
 Presentatio
n
Staffing Project
 Project manager – Dhileepan
 Infrastructure Analyst -Sakaren
 System Analyst -Suwasthika
 System Analyst -Shaliny
 Business Analyst -Sandamalie
 Infrastructure Analyst -Rajen
 Programmer -Suwasthika
Control and Direct
project
 Function Point Estimation
Description Complexity Total
Low Medium High
Inputs   5X4   20
Outputs   6X5   30
Queries   10 X 4   40
Files   5 X 10   50
Program interfaces   11 X 7   77
Total unadjusted function point (TUFP) 217

(0 =no effect on processing complexity, 5=great effect on processing complexity)

0-5
An overall PCA can be used
Data communications
instead of calculating one in
Heavy use configuration this case, a PCA of 1-20 was
Transaction rate used to represent a complex
project
End-user efficiency
Complex processing
Install anon ease 50
Project complexity (PCA
Multiple site
Performance
Adjusted project complexity (PCA) 0.65 + (0.01 X 50) = 1.15
Distributed functions
On-line update
Reusability
Total adjusted function points (TAFP) 1.15 x 217 = 249. 55
Operational ease
Extensibility
 Function Point Estimation Cont..
EFFORT (in person months) = 1.4 x Thousands of line of codes
= 1.4 x 11.856915
= 16.599
 
ESTIMATE SCHEDULE TIME = 3.0 x person-months 1/3
= 3.0 x 16.599 1/3
= 7.65 months
= 8 months
 
NUMBER OF PEOPLE = Effort
Time
= 16.599
7.65
= 2.1698
 
THE NEEDED NUMBER OF PEOPLE ARE 3.
 Using Languages…
  
 JAVA 15%
 C++ 75%
 HTML 7%
 PACKAGES 3%
 (Word, Access, Excel)
  
 Line Of Codes
  
 JAVA = 0.15 x 249.55 x 55
 = 2058.7875
  
 C++ = 0.75 x 249.55 x 50
 = 9358.125

 HTML = 0.07 x 249.55 x 15
 = 262.0275
  
 PACKAGES = 0.03 x 237.3 x 25
 = 177.975

 o       Total Line Of Codes = 11856.915
 o       Thousands of line of codes = 11856.915
1000
 = 11.856915
  
 EFFORT (in person months) = 1.4 x Thousands of line of codes
 = 1.4 x 11.856915
 = 16.599 
 ESTIMATE SCHEDULE TIME = 3.0 x person-months 1/3
 = 3.0 x 16.599 1/3
 = 7.65 months
 = 8 months 
 NUMBER OF PEOPLE = Effort
Time
 = 16.599
 7.65
 = 2.1698 
 THE NEEDED NUMBER OF PEOPLE ARE 3.
Phases Deliverables Time period (weeks)
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Planning                                      
  system request                                    
                                       
  Feasibility Analysis                                    
                                       
  Work plan including                                    
  Gantt chart,Staff plan                                    
Analysis                                      
  Functional requirements                                    
  & estimation                                    
                                       
  Information gathering                                    
Design                                      
  Data flow diagram                                    
                                       
  ER Diagram                                    
                                       
  Structure chart                                    
                                       
  Interface design                                    
Implement                                      
  Testing plan                                    
                                       
  Final report,presentation                                    
                                       
Information
Gathering
 Questionnaire
1. How the interest of customers on the system?
Fair Good Excellent

2. How about the reservations?

  Large number of reservations pay day.

  Average number of reservations pay day.

Poor number of reservations pay day.

3. How about the reliability of reservation payments and confirmations?

 
Poor Good Excellent

4. How about the accuracy in billing and accounting of the system?

Poor Good Excellent

5. How about the balance between sales and expenses?

 
Low Average High

6. How about the working interest and ability of the staffs?

 
Low Average High

7. How about the receiving level of purchase order on a daily basis?

Low Average High

What additional informations would you need for the new system to provide?
 
………………………………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………
Process
Modeling
Context Diagram
Level 0 Diagram
 Data
Modeling
 did Department D name
Payment No
Payment Date
did Stock No
budget Stock date
Receipt No did
ISA
Financial
Department Stock Department

1 Res No
Res Date
did
did
Sales code
1 1
Submit
Bills Reservation
N Receipt No Department
1 1
Sales Department Maintains
Submit
Bills 1
1
T.N.O M N
Pays M
N
Customers Informs

SSN Stocks
N Reserves
1
name Sends
confirmation Stock No.
sex
N Stock date
Age
Stock balance

Makes
Rooms

N Room no.
Orders
location
Room type
Order no Receipt No
Order date
ER Diagram for Hotel Reservation
Program
Design
Structure Chart
Interface
Design
Interfaces
Construction
 Test Plan
interface Name: Main Interface

Tester :_________________________
Date Conducted:___________________________

Purpose :Get into desired need

Expected Actual
Data Field Value Entered
Results Results

a (1 character)
Error
ab (2 characters)
Error
abc (3 characters)
Error
aabb (4 characters)
Error
ababc (5 characters)
Error
Username abababbacaa (more than 10 characters)  
Error
Null (not entering any values)
Error
entering correct values
Continue
#(Username is valid with more than 6 characters and less than 10
 
characters)
 
 
 * (1 character)
Error
** (2 characters)
Errorr
*** (3 characters)
Error
**** (4 characters)
Error
***** (5 characters)
Password Error  
********* (more than 8 characters)
Error
Null(not entering any values)
Error
Entering correct values
Continue
#(Password is valid with more than 6
 
characters and less than 8 characters)
Conclusion
 Our Major Concepts
-Increasing Profit
-Customer’s Satisfaction
-Attracting Tourists

 What we are seeking?

A total Cooperation of
the Stack holders