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A website Knowledg e Exchange Knowledge Repository

A User Community

What is a knowledge portal?

like HTML conflict resolution: discussion pages.000 articles . MeatBallWiki. and other Wikis Technology: Wiki for collaborative authoring of hyperlinked texts.Example: Wikipedia. WikiTravel. WikiNews. articles/ 1.2 Mio. etc. Representation: primary: hyperlinked texts. revision history Size: english: 1 Mio. Users german: 380. reg. Projects: Wikipedia. Wiktionary.

Question Answering. etc. reg.000 articles . Forums. Representation: primary: hyperlinked texts.2 Mio. Users german: 380. and other Question-Answering Technology: formatted objects with optional atomic contributions Projects: Problem-Solving. like HTML conflict resolution: discussion pages. articles/ 1.Example: OpenCPS. revision history Size: english: 1 Mio.

that is the Question .Knowledge Sharing Dilemma (Presentation: Roland Müller/ Markus Schaal) To share or not to share (ÄHoarding³) .

reward: A £ A E O Ž .share (s) or hoard (h) I R  Reward per Player .Two-Player Knowledge Sharing  Actionspace (A) per Player .

B share (ss).B hoard (hh) s h h A shares. Player B B shares (hs). B hoards (sh). A. ss>hh hs>ss A. sh<hh Player A s .Rewards for Player A (red) reward A hoards.

Rewards for Player A (red) reward Player B s h h Player A s .

Rewards for both Players reward Equilibrum s h h Player A s Global Player B Optimum .

Private vs. Public Private Excludes important experts Bounded number of users Protects private knowledge Explicit incentives Public All experts included Many users possible Public knowledge repository Needs time for critical mass .

providing the best available route between two doors and starting at a specified time an event information system.Portals Public Portals an encyclopedia. providing translations between languages or explanations of specific terms a transport information system. . providing decision support information concerning public decisions and people objections in a structured argumentation framework collaborative authoring of texts Private Portals are often mission-critical and secret Vision: Inter-organizational sharing of non-mission critical knowledge. providing trusted information about events a governance information system. providing a coverage of universal knowledge of interest a dictionary.

A Success Modell What are the ingredients of a successful knowledge sharing community? What are the conditions of interorganizational knowledge sharing Is it feasible for a company to participate in a public knowledge portal How can public and private knowledge be combined .

otherwise -> dying.How does it work? Initial Knowledge Creation: Private: Paid Experts. if the value is high enough -> self-running. Strong Incentives Public: Altruistic Idiots Maintenance: Public: Depends on community size. Winner-Takes-All (Natural monopoly) Private: Incentives .

Trusted Events Is Analysis: Event infos everywhere Some trusted sites and newsletters Generally not reliable. better call the organizer To Be Analysis: Event Information provided by community Rating system for trusted event information sources Automatic federation of trusted sources Trusted Events as a universal public good .

.Value vs. The trust value can be interpreted as probability to take place in the expected manner fuzzy membership in Event takes place as expected NOTE: The trust value is NOT the value of the event information. Trust Values in [0. Trust Event Information is rated after the event.1] are computed for past AND FUTURE events. The anticipated trust value is shown to the user. not the event.

gui issues (1) and security (1). respectively.Trusted Events a Senior Design Project 4 students. specializing in trust (1). The rest of this session is organized as follows: Presentation of the prototype and general architecture (NN) Presentation of the trust assissment and processing (NN) Presentation of GUI issues and their consideration during design and in the prototype (NN) Presentation of security issues and their consideration during design and in the prototype (NN) . general architecture (1).