SOFT SKILLS

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Connection to A Successful Careers

importance of soft skills ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Skills. jeans and tshirts  These skills are key to succeeding  Many students have no idea how to function in the real world  Many computer science students mistakenly believe that technical skills are the only skills that are important . and behavior Not Formal or technical knowledge Competitive advantage in today s economy Resumes and interviewing skills Written communication skills. abilities and traits that pertain to personality. attitude. e-mail/cell/text message etiquette: Team dynamics and generational differences: Presentation skills: Working with a dysfunctional team: Professional business casual attire does not include sneakers.

Communication Skills  listening  written. and presentation skills  documentation  teamwork  supportive peer-critique  customer service  professional behaviour (manners and deportment) . verbal.

Time Management These skills can include:  breaking down a project into specific tasks  determining what can/should be achieved given time restrictions  developing effective timelines (project milestones)  teamwork (assigning tasks and follow-up)  working to deadlines (and meeting them!)  knowing when to ask for help .

Organization These skills can include:  information gathering  making sure all the pieces of the puzzle fit and are included in the final project package  using individual strengths within a team  leadership skills  valuing all team members  conflict resolution  ensuring all team members are on task and on time .

Problem Solving These skills can include:  analyzing a problem  identifying missing information  formulating possible solutions  evaluating potential solutions  testing the solution  implementing effective solutions  refining solutions using feed-back .

and optimism that characterize relationships with other people. personal habits. . social graces. the cluster of personality traits. language.Definition: ‡ Wikipedia definition: Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient). friendliness. communication.

What Industry Wants ‡ Skill sets that include: ‡ Oral and written communication skill ‡ Critical thinking ability ‡ Problem-solving resourcefulness ‡ Ability to work productively on a team .

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