Training and Development (T&D

)
Dr Khansa Lodhi O29 campus III

Key Themes
‡ The strategic and transformational role of human resource training and development in the management of people and organizations ‡ The learning process for individuals and organizations ‡ The management of structured development for individual, groups and organization. ‡ The evaluation of learning, training and development activities and approaches.

Key Knowledge Areas
‡ The role that business-led human resource training and development plays in improving organisational performance; ‡ The principles that underpin how people learn the new skills and acquire knowledge; ‡ The analysis of development needs at the individual, group and organisational levels; ‡ The design and delivery of learning and development programmes

Learning Outcomes ‡ Analyse development needs at the individual. . group and organisation. group and organisational levels ‡ Design and critique a variety of development activities for the individual. ‡ Critically appraise the strategic role of training and development in organizations. ‡ Evaluate the processes and outcomes of individual and organisational development.

‡ The design and delivery of learning and development programmes. ‡ The analysis of development needs at the individual. . ‡ The principles that underpin how people learn the new skills and acquire knowledge. group and organisational levels.Key Knowledge Areas ‡ The role that business-led human resource development plays in improving organisational performance.

group and organisation. group and organisational levels ‡ Design and critique a variety of development activities for the individual.Learning Outcomes ‡ Analyse development needs at the individual. . ‡ Evaluate the processes and outcomes of individual and organisational development. ‡ Critically appraise the strategic role of human resource development in organizations.

Key Skills ‡ cognitive skills of critical thinking. formulating and solving organisational development issues. ‡ academic and business written communication. ‡ group and individually based learning. . ‡ identifying. ‡ research in current human resource development issues. analysis and synthesis.

‡ In-class exercises and discussions. Quizzes ‡ Article presentation and discussion ‡ Guest speakers ‡ Reading and Research Responsibilities ‡ Participation ‡ Attendance ‡ Team work ± contribution ‡ Preparation .Teaching Strategies Methods ‡ Lecture Programme.

Assessment ‡ Term Exam ± 75% of final mark (15+20+40) ‡ Class participation 5% ‡ Quiz 10% ‡ Assignment/ Project/ Presentation 10% .

Learning Objectives ‡ Define the key terms. training. learning and development ‡ To understand what is meant by effective training design ‡ Importance of training and development ‡ Describe the purpose of T&D ‡ Determine the role and responsibilities of T&D in the organization .

Tensions: work and learning ‡ µThe workplace is enormously significant as a site of learning both for accessing formal learning opportunities and for many informal learning opportunities which result from the nature of work and from social interaction with work groups. But is also highly problematic: it¶s primary purpose is not learning. involving the creation of profit in the private sector or delivery within budget in the public sector¶ Rainbird. but the production of goods and services. 2000 .

Skills that are immediately useful in particular situations. 1981: 62) ‡ Training definitions emphasise application to improve work performance. is to develop the abilities of the individual and to satisfy the current and future needs of the organization (MSC. [&} ‡ Its purpose.Training ‡ µA planned process to modify attitude. ± Current job focus... knowledge or skill behaviour through learning experience to achieve effective performance. Focused outcomes . in the work situation..

growth and learning of individual and/or groups ± Happens over time ± Increase in ability/capacity to understand ± Process rather than event .Development ‡ µAn act or process of developing. a gradual unfolding or growth¶ (OED) ‡ A process which can take place at any time and is not constrained by formal parameters or at specified points within an individual's life cycle Baum (1995) ‡ Development emphasise the movement .

2005: 7) ‡ Learning is a process of the development of memories.Learning ‡ Training = learning for job ‡ Development = learning for growth of individual and future (not specific) ‡ Learning .µa natural response to coping with change¶ (Wilson. knowledge behaviours and skills: ± Does not necessarily mean performance or behaviour will change .

Learning Organization ‡ ³Are those in which employees are in continuously attempting to learn new things and apply what they have learned to improve product and service quality´ Raymond (1998) .

Role of HR in T&D ‡ Employee training ‡ Employee development ‡ Organizational development ‡ Career development .

Employee training ± To assist in acquiring better skills ± Focus on current job skills Employee development ± To ensure the availability of required skilled force for future challenges ± Focus on employee future position Career Development ± To assist employee in advancing work live ± Focus on to provide the required information and assessment of individual future goals Organizational Development ± Facilitate the system wise change in organization ± Focus on attitude and value change .

Ensuring transfer of training 5. Evaluating training program . Ensuring employee readiness for training 3.Designing Effective training ‡ Instructional design process 1. Creating a learning environment 4. Selecting training methods 6. Need assessment 2.

e performance related difficulties and relation with skill deficiency ± Matching the individual competency for the job that person is filling i-e change in strategic priorities changes the skill requirement job .Need Assessment ‡ Various approaches to need analysis ± Problem centered approach i.

both at the individual and organizational level . ‡ involves elements of change.The elements of employee T&D ‡ Individual learning is central to the process ‡ concerned with providing improved work performance within the work environment.

The elements of employee T&D Cont« ‡ includes learning activities and opportunities outside organizational boundaries ‡ Play role in competitiveness ‡ Increases the productivity .

. ‡ Extending employees¶ capacities to accept increased responsibilities.T&D Role in HR Performance ‡ Improving employee skills and abilities. ‡ Promoting positive attitudes and motivation.

‡ Assisting employees to utilize fully their skills and knowledge in the workplace .T&D Role in HR Performance Cont« ‡ Enabling employees to exploit their development potential.

What Challenges for HRD in an Unstable and Unpredictable World? .

‡ responses to climate change.cont« ‡ economic and legal challenges facing global organizations. ‡ risk ‡ security and ‡ terrorism ‡ include many challenges for senior management. and even smaller organizations. .

Global Challenges Exploring new global markets ‡ Preparing employee to work in foreign locations ‡ Cross cultural training ‡ Family counseling ‡ Post expatriation adjustment issue .

and other quality relates skills ‡ TQM. services and product demand and needs ‡ By teaching employee statistical process control.Quality Challenges Meeting customer. total quality management ± Cooperative form of doing business that relies on the talent and capabilities of both labor and management to continually improve quality and productivity .

Social Challenges To manage a diverse work force and improve employee reading writing and math skills ± Effective communication ± Coaching and developing according to the demographic features ± Performance feedback ± Enabling working environment .

TOFEL.Social Challenges Cont« ‡ GRE. UMLE. SAT. IELTS etc test to gauge the basic skills of coming work force ‡ New trends of working hours? ‡ New work places? ‡ Outsourcing and contract employee? .

High performance Work System Challenges Integration of new technologies and work design ‡ Timely information improves the customer services and product quality ‡ Work Team ± Employees of various skills interacts to assemble the product or provided the services .

access to organization data and information ‡ New and old employee need to have the basic skill to use the current and latest technology ‡ Interpersonal skills . internet make access to information easy and prompt ‡ Intranet.High performance Work System Challenges Cont« ‡ www.

High performance Work System Challenges Cont« ‡ Employee trained to take required decision where need (Empowerment) ‡ Develop the sense of ownership as well as accountable for loss and gain .

Development of New Skills and Practices ‡ Training for Response Services ‡ Critical incident management training ‡ Business continuity ‡ Specialist security .

and practices .Role and competencies of Trainers ‡ According to ASTD. trainer have five key training roles and competencies ‡ Almost every managerial level job involve in training ‡ To be a successful trainer it requires to be updates with new trends.

Assignment ‡ Type of training in your organization? ‡ Training Practices world wide? ‡ Training In region? ‡ Training practices in Pakistan? .

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