Presented By: Anjali Pathania 03-MBA-09 Manvi Gupta 42-MBA-0 Neha Jamwal BY: PRESENTED Sansar Singh ANJALI PATHANIA 03-MBA-09


on the one hand. and working people and their organisations on the other· y .1947.Sec 2(k) ¶Industrial disputes mean any dispute or difference between employers and employers.· Industrial conflict can be defined as the ¶total range of behaviours and attitudes that express opposition and divergent orientations between industrial owners and managers. which is connected with the employment or non employment or terms of employment or with the conditions of labour of any person.DEFINITION OF INDUSTRIAL CONFLICT y Industrial Disputes Act. or between employers and workmen or between workmen and workmen.

FORMS OF CONFLICT Unorganised Informal Individual Organised Formal Collective .

overtime bans. involves groups of employees or trade unions .lockouts .open (or overt).labour turnover .FORMS OF CONFLICT Organised conflict : .absenteeism .takes the form of: .takes the form of .low productivity .acts of indiscipline and sabotage .hidden (or covert).individual in nature. only involves single employees . not obvious it is occurring . restrictions on output . working to rule.strikes .political action Unorganised conflict : .collective in nature. obvious to all that it is occurring .

CAUSES OF INDUSTRIAL CONFLICTS y y y y Industry-related factors Management related factors Government related factors Other factors .



ACTIONS THAT CAN BE TAKEN BY EMPLOYEE /EMPLOYER DURING INDUSTRIAL CONFLICT Getting Legal Approval Before organising a strike or any other form of industrial action a trade union must follow the rules set out in the Industrial Relations Act 1990. This states that ´a union cannot organise a strike or any other industrial action without getting members majority approvalµ .

ACTIONS TO TAKE 1) 2) 3) 4) 5) Token stoppages involve employees stopping work for a short period of time to demonstrate their feeling to management Work to rule is where employees refuse to undertake any work outside the terms of their employment contract A go slow occurs when employees carry out the minimum amount of work they can get away with without jeopardising their basic pay All out strike means employees stop working and leave the premises Picketing involves walking up and down outside the work place indicating a strike is in process Feb 2009 ² public sector workers in Ireland picketing outside their employers premises .



EMPLOYEE OPTIONS ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Strikes Work-to-rule Sabotage Absenteeism Pilferage Working without enthusiasm Sit-in Go-slow Output control Turnover .

EMPLOYER OPTIONS Lockout y Work intensification y Discipline/sacking y Intimidation y Closure y .

official & employer y Stage 4 Independent third party y .U.GRIEVANCE PROTOCOL Stage 1: You supervisor manager y Stage 2 Shop steward y Stage 3 T.


Duration of strikes typically short. types of workers and trade union coverage. Why? most strikes essentially protests demonstrating worker resolve.AUSTRALIAN STRIKE STATISTICS 1 Strikes concentrated in a few industries. 3 4 . coal mining. storage. adoption of new management strategies and techniques. esp. strikes not used to apply economic pressure in bargaining There is a general decline in Australian strike activity. and decline in industrial power and density of trade unions. Why? size of firms. transport. communication and construction. Why? substantial changes in economic and market conditions. manufacturing. 2 Main cause of strikes in recent Australia: managerial policy. Why? changes in structure of economy and labour force. historically high levels of unemployment. Most strikes not settled through conciliation and arbitration. resistance from workers and trade unions.


S. ‡ The grievance procedure is used to resolve the disagreements peacefully ‡ Once the contract period is over and if a new one is not successfully negotiated: o Workers may strike or continue to work without a contract while threatening to walk out o Management also may lock out the workers³ very rare . labor contracts have a specific provision that outlaws strikes. thus. sudden or unauthorized strikes (commonly called ´wildcat strikesµ) are uncommon.INDUSTRIAL CONFLICT IN INTERNATIONAL ARENA UNITED STATES ‡ Most U.

GREAT BRITAIN ‡ Labor unions are relatively powerful (has decreased in recent years) ‡ Strikes are more prevalent than in the United States ‡ Labor agreements typically do not prohibit strikes and the general public is more used to and tolerant of them ‡ System is not geared toward the efficient resolution of problems ‡ British in general still appear willing to accept conflict with resulting strikes and lockouts as the price of protecting the rights of the workers .

GERMANY ‡ Strikes and lockouts are prohibited in Germany during the period when a labor agreement is in effect ‡ A strike is legal when the contract has run out and a new one has not yet been ratified by the workers ‡ German unions tend to be industry wide³a company quite often has several agreements in force with different termination dates ‡ There tends to be a fair amount of cooperation between management and labor because of the way labor relations are legally structured .

.JAPAN ‡ Strikes and lockouts in Japan are very rare ‡ Japanese workers sometime strike when a union is negotiating with management during industry wide negotiations to show support for their union ‡ Cultural value implies that individuals should subordinate their interests and identities to those of the group ‡ Accounts for much of the harmony that exists between management and labor in Japan.


PREVENTIVE MEASURES: INDUSTRIAL CONFLICTS y y y y y y y Labour Welfare Work and Institution of Labour Welfare Officer Tripartite and Bipartite Bodies Standing Orders and Grievance Procedures Ethical Codes and Industrial Relations Wage policy and Wage Regulation Machinery Worker·s Participation in Management Collective Bargaining .


SETTLEMENT MACHINERY Conciliation y Arbitration y Adjudication y .