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OPCOM UPDATES

June 26, 2019


UPDATES
• SOP’S
July 1, 2019 a. ) Php 19 Water
Initial offer in Cashiers
Secondary service by servers ( bottled water on trays)

b.) Laminated Key Steps of Cashiers beside POS


c.) Bussing tables - FOH
Blue Wet towel in WHITE pail with sanitation solution
Blue towel Dry in BLUE pail
BLUE TOWEL IN RED PAIL SOILED
BOH
White Wet towel in WHITE pail with sanitation solution
White towel Dry in BLUE pail
White TOWEL IN RED PAIL SOILED
Updates
d. )Uniform – Put on whenever you will eat
- Wear a jacket or other clothes without Biggs Logo
e.) Placemat and Separator until supplies last
f.) New SOPs should be implemented to managers and employees
g.) Reports- Message to S Emil/Lance/Ams
Emil 09175980114 Lance 09276682459

Sales Report Every night


OPS 3 Ms
Summer Coolers
Clash of Clans
HR
• Hiring
FOH Maganda/Guwapo/Madaldal/Masayahin/Matangkad PERIOD.
BOH- Marunong Magluto/Marunong humawak ng kutsilyo
MANAGER- Top Mgmt =May experience as RM/KM
MTS= May common sense / May tindig Manager
Masayahin/ Head of the family/Bread winner
May Pangarap/5 Qualities of a winner
1. Integrity 2. Communication 3. Intelligence 4. Sense of Urgency 5.Flexibility

• Over Manpower Return to Agency


• Should be included in Gen. Meeting why we do this. Give to the Teamleader of service provider your
• Concerns .
• Example: Tardiness/ Not selling/Attitude etc
• Do not accept employees not approved by Ams and OM
Purchasing
• Every Friday Vegetable PR
• Weekly Projections. Right Projections
• Cancellations
• History of Order
• Purchasing to inform operations when to deliver the items
• What happened to our PRs?
Training
WE WILL NOT ACCEPT TRAINEE ON THE FOLLOWING CONDITIONS:
Not interviewed
• No Schedule with validated coach who will train the trainee.
• Not in complete uniform (Shirt , pants, socks, hair ,make up etc)
• MTs No learning journey.
The learning journey should be checked by BLU/Coach. Validation & Test Per station
• No Management Follows Manual for MITs, RM, KM
• There should be a schedule and validation sign off by the AM and OSM
• No Modules
• No Endorsement
• No Validation Sheets and validation by a coach
• No Passport
BIGG Q/ R & D
• Cambro for Halo-Halo
• Container of Pizza should have lid cover
• Separator 2 & 3
• Pepperoni should have 250 grams vacuumed pack
• Sizzling round plates should not be too heavy
• Double breading of Chicken.
• Marination of chicken in MK
• Summer Coolers Extended .
• Milk tea for testing
• Pails White/Red /Blue – FOH & BOH
• Uniform – Brown Uniform/ Pants Bitin/Socks?/ Shoes
Sales Intensification
• Clash of Clans (See Mechanics)
• Every Sunday Submit Itinerary

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