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Project Business

Proposal
GROUP 7
BSBM 2-2
ORGANIZATIONAL CHART
Business History
Mission
• To meet the needs and desires of consumers
• To ensure that the customers are satisfied
• To improved the service experience of
valuables customers; and
• To assure profit maximization and cost
minimization
GOALS
• Our goal is to serve all the printing needs for everyone we
work with, to be a one-stop-shop. While our services,
product quality, and prices will be excellent, our marketing
strategy focuses on building long-term relationships and
excellent customer service to our valuable customers.
GOALS
• Our goal is to provide you with the highest-quality of products and
services possible in a timely fashion and at a competitive price. We
promise to listen to you and help you to achieve your needs. We will
always be there with friendly customer service to help and exceeds
your expectations.

• Our goal is to easily reach and provide the costumers needs through
social media apps, wherein they can reach us right away, anywhere
and anytime of the day.
SOLUTION
EDEAKA proposed a solution that is to deploy
our privately owned company on all of the major social
media channels; Facebook, twitter, Instagram, Gmail
etc., however, there is a major difference in creating
social media platforms vs. creating a brand you can
promote on these platforms.
Our marketing campaign is created utilizing these media
channels and creating immediate engagement with our audience,
and in order for this to be successful, we know how to make sales.
Initially, acquires some fans, followers, subscribes and connections
and invite them to join/like us in a particular discussion or topic
related to our business, posted on those social media apps. The
purpose of this is not only to promote EDEAKA but also to
solicit feedback from the target audience.
CLIENT OPERATION
The business will be open 6 days a week starting from
Monday-Saturdays. We operate 6 days a week because we observe
that there are still classes in Fridays and Saturdays so we take
that as an opportunity to earn profit and serve them with
prosperity. Working hours is approximately 10 hours and it start
at 7am and ends at 5:30. In order to get known in the University
our business will also use social media and brochures that will get
us new customers.
TERMS AND CONDITION
•All delivery appointments will end at their scheduled time so
that the next customer will not be delayed. Maximum waiting
time is 20 minutes including delay, after files being received by
the company. There will be a minimum amount for free delivery
rule, it should be 15 pages and above and in terms of money for
other products it should be 25 pesos and above, so that it can be
delivered for free.
•Each customer that will contact the company via social media
apps will be assisted right away and will be notified if there will
be changes on waiting time depending on the demand of
product, number of customers in line for delivery and at the
store and lastly depending on customers quantity of files needed
to be printed out.
•If files needed to be printed out is less than 15 pages and in
terms of money is less than 25 pesos, we highly
recommend customers to directly visit the store and they
will be assisted with friendly and excellent customer
service.
Cancellation
•Each customers will be verified. Full name, contact number or
even student number will be needed. They will be notified for
the second time, 10minutes after they contact us, that once
files were printed out there will be no cancellation, they will
be asked to “agree” or “cancel” to continue.
•In worst case scenario, if files is already printed out and the
customer notified again the company that the transactions
needs to be cancelled out then it is going to be loss of the
company.
PERMITS
• Sanitary Permit • Police Clearance
• BIR Clearance • Barangay Permit
• Mayor's Permit • Health Permit
• Business Plate/Sticker • Fire Inspection Fee
COST SUMMARY
BENEFITS
• No need to hire/train employees
• Delivery on time are the highest priority
• Timely processing of requested files to be printed
out
• They can connect with us using their social media
accounts such as Facebook, Messenger, Gmails etc.
• They can send their files that need to be print out
in our social media accounts.
• Hassle free because we have a FREE DELIVERY
service.
• And Lastly, our services are also cheaper on price
just like other printing shops.
END

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