training evaluation

PARAMJIT SHARMA

What is Training Evaluation?

The process of examining a training program is called training evaluation. It Checks whether training has had the desired effect.

PARAMJIT SHARMA

Purposes of Training Evaluation

The five main purposes of training evaluation are: Feedback: It helps in giving feedback by defining the objectives and linking it to learning outcomes. Research: It helps in ascertaining the relationship between acquired knowledge, transfer of knowledge at the work place, and training Control: It helps in controlling the training program because if the training is not effective, then it can be dealt with accordingly. Power games: At times, the top management (higher authorities) uses the evaluative data to manipulate it for their own benefits. Intervention: It helps in determining that whether the actual outcomes are aligned with the expected outcomes.

PARAMJIT SHARMA

Before Training

The learner's skills and knowledge are assessed

before the training program

PARAMJIT SHARMA

PARAMJIT SHARMA

5

During the Training

During Training: It is the phase at which instruction is started. This phase usually consist of short assessment at regular intervals

PARAMJIT SHARMA

After Training

After Training : It is the phase when learner¶s
skills and knowledge are assessed again to measure the effectiveness of the training.

PARAMJIT SHARMA

Levels of Evaluation

Reaction Level Learning Level Job-Behavior Level Functional Level

PARAMJIT SHARMA

1Reaction Level
I have found this session

Badly Presented 2 1 1

3

4

5

Well 5 Presented

Totally 1 21 Unstimulating

3

4

5

5 Totally stimulating

PARAMJIT SHARMA

2 Learning Level
Skill Learning Practical's Demonstrations

Knowledge ‡Tests and examinations ‡Programmed learning ‡Multi choice Q

Attitude Learning Attitude Scales

PARAMJIT SHARMA

3 Behavior on Job

‡Activity Sampling ‡Self-diaries ‡Incidents Observations ‡Self Recording of Incidents ‡Appraisal by Superiors

PARAMJIT SHARMA

4 Functioning

‡Increased productivity ‡Increased Morale of subordinates ‡Reduced Absenteeism ‡Reduced Labour Turnover ‡Reduction in Cost

PARAMJIT SHARMA

Reaction

Trainees react to training ,form opinions and attitudes about trainer, the method of presentation, the usefulness and interest of the subject matter, their own enjoyment and involvement, etc

PARAMJIT SHARMA

Reaction
For example:
‡ Did the trainees like and enjoy the training? ‡ Did they consider the training relevant? ‡ Was it a good use of their time? ‡ Did they like the venue, timing, hostel etc ? ‡ Level of participation ‡Trainers and their effectiveness ‡ Level of effort required to make the most of the learning ‡Potential for applying the learning

PARAMJIT SHARMA

Examples of evaluation tools

‡ Feedback forms based on subjective personal experience ‡ Verbal reaction which can be noted and analyzed ‡ Post-training surveys or questionnaires ‡ Online evaluation or grading ‡ Subsequent verbal or written reports given back at their jobs

PARAMJIT SHARMA

Relevance
‡ Can be done immediately, once the training ends ‡ Very easy to obtain reaction feedback ‡ Feedback is not expensive to gather ‡ Important to know that people were not upset or disappointed ‡ Important that people give honest impression

PARAMJIT SHARMA

Learning

Learning evaluation is the measurement of the increase in knowledge or intellectual capability from before to after the learning experience:

PARAMJIT SHARMA

Learning Defined

? 

The Cognitive process of acquiring knowledge & Skill

µchild acquisition of language¶

PARAMJIT SHARMA

Learning
For example: ‡ Did the trainees learn what intended to be taught? ‡ Did the trainees experience what was intended for them to experience? ‡ What is the extent of advancement or change in the trainees after the training,

PARAMJIT SHARMA

Examples of evaluation tools

‡

Assessments or tests before and after the training

‡ Interview or observation- before and after ‡ Methods of assessment need to be closely related to the aims of the learning ‡ Reliable, clear scoring and measurements need to be established, ‡ Hard-copy, electronic, online or interview style assessments are all possible
PARAMJIT SHARMA

Job Behavior

Behavior evaluation is the extent to which the trainees applied the learning and changed their behavior, and this can be done immediately or several months after the training, depending on the situation:

PARAMJIT SHARMA

Job Behavior
For example: ‡ Did the trainees put their learning into use when back on the job?
‡ Was there noticeable and measurable change in the activity and performance of the trainees when back in their roles? ‡ ‡ Was the change in behavior and new level of knowledge sustained? ‡ ‡ Would the trainee be able to transfer their learning to others ? ‡ Is the trainee aware of change in behavior, knowledge, skill level?

PARAMJIT SHARMA

Functioning Level

The changed job behavior affects the functioning of the firm or the behavior of others. These changes can be measured by a variety of indices, many of which can be measured in terms of cost

PARAMJIT SHARMA

Functioning

‡Increased productivity ‡Increased Morale of subordinates ‡Reduced Absenteeism ‡Reduced Labour Turnover ‡Reduction in Cost

PARAMJIT SHARMA

Evaluation ± Myths
‡ ‡ ‡ ‡ ‡ ‡ ‡ Evaluation may Lead to Criticism I don¶t need to justify my existence; I have a proven Record Organizations can¶t Measure the result of my Training Efforts I Don¶t know what Information to Collect Measurement Is only effective in production & finance Areas My CEO does not require evaluation, so, why should I Do It ? There are too many variables affecting the behavior Change for me to evaluate the Impact of Training
PARAMJIT SHARMA

Reasons for failure
‡ Programmes are not linked to strategies, ‡ Programmes are designed to create awareness and understanding, but not competence. ‡ Programmes focus on individuals rather than operating units. ‡ Participants attend programmes for reasons other than personal or organizational needs. ‡ Programmes fail to help participants confront reality

PARAMJIT SHARMA

Thank You!

PARAMJIT SHARMA

Sign up to vote on this title
UsefulNot useful