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  • Percakapan Room Service

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    Freddy Ferdianto
    17K views7 pages
    The document contains dialogues between a hotel guest and room service staff. In the first dialogue, a guest calls room service and orders an English breakfast and mango juice to be delivered to room 230 at 9 AM. The order taker confirms and thanks the guest. In the second dialogue, a waiter delivers the order to the guest's room and sets up the meal. The guest signs the bill. In the third dialogue, the waiter returns to clean the dishes and ensures the guest enjoyed their meal before leaving.

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    conversation

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    The document contains dialogues between a hotel guest and room service staff. In the first dialogue, a guest calls room service and orders an English breakfast and mango juice to be delivered to room 230 at 9 AM. The order taker confirms and thanks the guest. In the second dialogue, a waiter delivers the order to the guest's room and sets up the meal. The guest signs the bill. In the third dialogue, the waiter returns to clean the dishes and ensures the guest enjoyed their meal before leaving.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    17K views7 pages

    Percakapan Room Service

    Uploaded by

    Freddy Ferdianto
    The document contains dialogues between a hotel guest and room service staff. In the first dialogue, a guest calls room service and orders an English breakfast and mango juice to be delivered to room 230 at 9 AM. The order taker confirms and thanks the guest. In the second dialogue, a waiter delivers the order to the guest's room and sets up the meal. The guest signs the bill. In the third dialogue, the waiter returns to clean the dishes and ensures the guest enjoyed their meal before leaving.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 7

    room service

    confersation
    Dialog Taking Order
    Guest : kring……kring…
    Order Taker : Good morning, room service Departement,
    nurumi speaking, may I help you?
    Guest : morning, I would like to order for my breakfast
    Order Taker : Would you tell me your room number and your name
    Please?
    Guest : My name Is Veronica , I’m in room 230
    Order Taker : What Would you like to order Miss Veronica?
    Dialog Taking Order
    Guest : I would like to have set a english breakfast
    Order Taker : would you like to have coffee or tea?
    Guest : No, thanks. Do you have any fresh juice ?
    Order Taker : yes we do, we have orange juice, manggo juice and
    pink guava
    Guest : I would like to have one manggo juice
    Order Taker : Will there be anything else Miss veronica ?
    Guest : No, thanks. That’s all
    Order Taker : May I repeat your order ?
    Dialog Taking Order
    Order Taker : your ordered a set of english breakfast and one
    Manggo juice, it’s that correct?
    Guest : Yes
    Order Taker : What time would you like to be served?
    Guest : Around 9 AM please
    Order Taker : Certainly Miss Veronica, your order would be served
    around 9 o’clock. Thank you for using the room service
    facilities. I hope you enjoy your meal. Have a nice day
    Guest : ok
    Dialog pick up meal to room
    Waiter : Knock door and say “Room service” at twice or three time
    Excuse me miss, room service, may I come in?
    Guest : Yes Please come in
    Waiter : Excuse me miss do you want to eat now or later?
    Guest : now please?
    Waiter : may I set up ?
    Guest : yes please?
    Waiter : (set to all cutlery and meal in table) and say “This is your
    breakfast. One set of english breakfast and
    one manggo juice
    Dialog pick up meal to room
    Waiter : Is there anything else do you want ?
    Guest : No, thanks
    Waiter : Alright miss, could you please sign the bill ?
    This your bill. Please check your bill, (after guest sign bill)
    say “thanks you
    Guest : you’re welcome
    Waiter : alright, I will be back in one hour. Please enjoy your breakfast
    Thank you
    Guest : thank you
    Waiter : Knock door and say “Room service at twice or three time
    Excuse me miss, may I clean your plate?
    Guest : yes please
    Dialog pick up meal to room
    Waiter : How’s the food, Miss?
    Guest : it’s very nice. I love it
    Waiter : alright thank you, is there anything else I can Help?
    Guest : No, thank you
    Waiter : alright miss thank you. Have a nice day
    Guest : yaa, you too

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