Welcome to Barclays

Dynamic Leadership Diversity Pioneering Fun@Work Success Team Spirit

Barclays-our global presence
Operating in more than 50 countries and employing more than 150,000 people, we move, lend,
invest and protect money for more than 48 million customers and clients worldwide.
The map denotes capital cities of the countries where we operate.
North America
South America
Europe
Asia
Africa
Australia

The history of BarcIays - 1977 to date
1977 Barclays is the first UK Bank to introduce Personal bankers in it's UK branches.
1981 Barclays becomes the first foreign bank to file with the US Securities and
Exchange Commission and raise long term capital on the New York Market.
1985 Barclays UK and Ìnternational are merged to form Barclays PLC.
1986 Barclays becomes the first bank to have it's shares listed on the Tokyo
and New York stock exchanges. Barclays Capital was established, the investment
banking division of the bank, managing larger corporate and institutional business.
1994 Ìnnovations continue. Ìn this year the telephone banking service Barclaycall is
introduced.
1995 Barclays purchases the fund manager Wells Fargo Nikko Ìnvestments Advisors for US$
440 Million.
1997 Online banking begins at Barclays. Customized services are also developing fast with
the introduction of Barclays Private Bank and Premier Banking.
4
Barclays takes over the Woolwich, a leading mortgage bank and former building
society founded in 1847, for £ 5. Billion
1 Barclays forms a strategic alliance with Legal & General to sell life, pensions and
investment products throughout it's UK network. Through its alliance with Barclays,
Legal & General has access to 1 million customers
Barclays acquires Banco Zaragozano, one of Spain's largest private sector banking
groups, which was founded in 1910 at £788 million
Barclaycard launches a 5 year credit card deal with Manchester United FC .The
deal will enable these credit cards to be offered to 5 million fans and supporters
around the world
5 Barclays acquires a majority stake in Absa Group Ltd, South Africa's largest retail
bank with more than 8 million customers at a cost of £.9 billion
6 A benchmark year when 50 % of Barclays profits are made outside the UK
9 During recession, Barclays PLC refuses Government bailout and is the world's third
largest bank in terms of assets
The history of BarcIays - 1977 to date contd..
5
Barclays has developed an extremely diverse and robust portfolio of financial services to help our customers manage
their money in the way that benefits them most. Barclays is organised into two Clusters, each of which has a number of
business units:
Business Overview
BarcIays Shared Services Private Limited
India
BarcIays Bank PLC
GIobaI RetaiI and CommerciaI Banking
(GRCB)
Investment Banking
and Investment Mgmt.
(IBIM)
UK RetaiI
Banking
BarcIaycard BarcIays
CommerciaI
Bank
GRCB
Western
Europe
GRCB
Emerging
Markets
Absa
BarcIays
CapitaI
BarcIays
WeaIth
BarcIays
GIobaI
Investors
GIobaI
Sourcing
(GRCB
Centre)

Barclays Shared Services - Overview
BSS is one of BarcIays gIobaI operating centers of exceIIence,
performing worId cIass banking operations and transactions.
What we do :
Quick facts:
· Established in Sep. 7
· 58 + Business Processes
· 96 EmpIoyees as on 1st
August 009
· Sites in Ìndia ( Noida+ 1
Chennai)
· First Ìnternational Site in
Egypt ÷ announced
Some of the units that BSS serves
operationaIIy:
· Commercial Bank
· Global Payments
· Barclaycard
· Retail Bank
· Financial Reporting Servicing Center
· Human Resources Shared Services
7
Process
Advisor
Process Expert
/ Team Support
Specialist
Team Manager
Manager -
Operations
Head of
Department
Chief Operations
Officer
Process Advisor - RoIe Brief
· To be the primary point of contact for
Barclays customers, providing a
delightful customer experience.
· Achieve productivity targets,
maintain service levels and deliver
consistently to service standards.
· To be able to contribute and assist in
developing a global operating center
of excellence.
Career Path
8
BSS sites
oida 1
Chennai
oida
9
Benefits
· Education Subsidized MBA Program from ÌÌM , XLRÌ and more,
based on eligibility.
· Insurance Medical insurance of ÌNR Lakh per annum
· Transport Air conditioned transport facility free of cost
· Security Security guard in cab for female colleagues, if shift
ends after 8 pm
· Perks One free meal a day
· Fitness An onsite gymnasium with trainer is available
· WeIIbeing Medical room with basic medical facilities
· Accommodation 14 days guest house accommodation for outstation
students
10
Students :
· Ìn their final year ÷ Graduating in year 010
· Cleared all previous year exams
· With non technical background ÷ B.Tech / B.E / B.ÌT / BCA
· Who are willing to work in a 4 / 7 environment
· Who possess excellent communication skills
· With basic understanding of Computers
Who all can attend the interview process?
11
Looking forward to a fruitful collaboration !

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