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m Entered telecom business in 1985

m 1985-Technical collaboration with Siemens, Taka COM corporation.

m 1995- opened its first cellular showroom.

m Largest Private Integrated Telecom Company in India

m 3rd Largest Wireless Operator in the World

m Operates in 19 countries across South Asia, Africa.

m Largest Telecom Company listed on Indian Stock Exchange Won ¶Techies


Award· for four consecutive years (1997-2000).
- c-c  c c
  Connectivity
  Roaming service and Value added service
  Broadband and internet services.
  Pioneer in starting customer centers.
  E-commerce portal.
  First to bring Blackberry and iPhone with 3g
technology
  Airtel was the first to introduce easy recharge
  First to bring M-Commerce to India.

 c 
  
‡ Electronic recharge
‡ Hello tunes
‡ Airtel Live!
‡ Portfolio manager
‡ Song catcher
‡ Easy music
‡ Black berry handsets
‡ M-cheques
c 
V   
 !

V 
 

VV 

V
 
V    
6"#$ ¬ -¬ 
{   "$
m he tag line 'Power to keep in ouch' used in the brand promise
was designed to make the user feel 'in control«powerful'
m Positioned in premium category aimed at elite class of society.
m Perception of aspirational and lifestyle brand
#"{#"$
m Dow, cellular service operators could drop their prices and
target new customer segments.
m As the category developed with prices going down sharply,
Airtel began talking to a wider spectrum of potential users. his
gives the birth to the new agline.
V   
6"#$ ¬ -200¬
{   "%
$$ Airtel started talking to new segments by positively positioning
and establishing itself as a brand that improved the quality of
life.
-- Dew look and the feel of the brand tagline indicated the core
values of the brand i.e. leadership, performance and dynamism.
#"{#"$
$$ Airtel started to look from a regional level to pan India position
-- Rediffussion DY&R, which is the ad agency that took charge of
revamping Airtel's brand image thought, o become a Indian
leader, Airtel need to change its tagline .
VV
6"#% 2002-2003
{   "&
$$ his was the first time A R Rehman had agreed to work for any
brand, anywhere in the world. he music from the commercial
became the most downloaded ring tone in the history of
telecommunications.
-- agline denotes that each and every person in India live every
moment (emotions, feelings etc.) of the life with Airtel.
#"{{#"%
-- Rediffussion DY&R, which is the ad agency that took charge of
revamping Airtel's brand image again changed the tagline to
give better tagline to Airtel which catches some emotional
appeal.
V

6"#$ 2003-200««.
{   "&
$$ VV was successfully launched taking the
ownership of the entire space of communication and
strengthening the emotional bond Airtel enjoys with its
customers
-- he masterminds behind the 'Express Yourself' campaign are
the joint vice-presidents: '(()*()+( (
(.
-- Airtel is a market leader in the cellular network and they wanted
a very fresh and contemporary idea to build a brand image
which their customers could identify".
6 6
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BRADD AMBASSADORS


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Àommunication Mix
‡ Using the elements of the communication
mix to communicate the product¶s existence,
value and benefits to the target customers.
Àommunication mix

‡ Advertisements
‡ Sales promotions
‡ Direct marketing
‡ Public Relations
‡ Publicity
‡ Events
Advertisements

‡ Dewspapers.
‡ Magzines.
‡ Signs And posters.
‡ Ads on buses.
‡ Banches.
‡ Public rest rooms
Every medium which provide an opportunity
to target ³Eyes and/or ears´
Sales promotions

‡ ³Friendz´ pre-paid plan


‡ ³Family Àelebration offer´
‡ Apparels,Bags,Books,Àamera
‡ Various Gifts,Home Appliances.
Sponsored Events like-
‡ Border-Gavaskar rophy
‡ Delhi Golf ournament
‡ Indian Fantasy League
Sponsored various V programs like:
‡ Big boss
‡ KBÀ
‡ Bol Baby Bol
‡ !$((
(,'
‡ -(" 
{  '
‡ ".(((/'
Airtel in community

Satya Bharti School, Ladhowal, Àlass in progress-Satya Bharti


Punjab--satya-bharti-school- School--class-in-progress-satya-
ladhowal-punjab bharti-school
" #  $ 0" " "" 

6)%*
       #
 
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&
  

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6 

#   # &   $# 


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6


& 6 
SOME OHER ÀAMPAIGDS

-- Airtel has created some highly acclaimed


campaigns like
Leadership campaign
Quality ime campaign
Magic Dalo
Say Hello launch campaign
Magic Hai to Mumkin Hai campaign
OUÀOME OF HE
ÀAMPAIGD
( 2( 
3/
($ {V/
Sl. Dame of otal Sub % Market otal Sub % Market
Do. Àompany Figures Share Figures Share
¬ Bharti Airtel 7747 2¬ 33.¬% 0¬ 747 33.¬%
Vodafone
"))
2 Essar 4240 23.3% 7030 23.4% '1
3 BSDL 3 ¬ 43 ¬.7% 3 ¬¬¬0 ¬.47% 
4 IDEA 3030¬3 ¬3.00% 3¬2 37 ¬3.07% (
 Aircel ¬37243 . 4% ¬4 2  .0%
Reliance
 elecom 20¬27 3. 4% 2  3. %
7 Spice 3 744 ¬.4% 337¬2 ¬.0%
 MDL 37772 ¬.7% 37437 ¬.%
BPL ¬3 04 0.7¬% ¬07 02 0.7%
All India 2337 30 ¬00.00% 24¬72202 ¬00.00%
Massage Designing

‡ What to say?

‡ How to say?

‡ Who should say it?


What to say?
‡ his mainly focus on the content of the
massage that what massage company
want to convey.
³Express Yourself´

‡ In 2003, Airtel repositioned its brand with


³Express yourself´ campaign
‡ Àhanged its logo to give more energetic
and younger look
‡ Highlight capability of Airtel¶s performance
and network coverage
‡ Launched in regional language
³Express Yourself´

his tagline Àhanged to give more clear picture of


airtel. his tagline was changed to show its more
emotional attachment with the customers.
How to say
‡ his part of the massage focus on the
structure of the massage
his tune used for -#".
#""-  6'

‡People hear this tune and


immediately associate it with the
brand.
‡It was the most popular tune
among the people.
‡It was most downloaded ringtone
in India.
Road Map ± Growth Path

· ·



 
Appeals

‡ Rational

‡ Emotional
‡ +ve
‡ -ve

‡ Moral

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