EFFECTIVE TEAMS

Nana Defie Badu

Presentation Outline
‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ What is a Team? Types of Teams (Social and Work) What are Teams Made up of? Characteristics of Effective Teams What Skills do Teams need to PERFORM? What are the Benefits of Team Work? Negative Effects and How to Avoid them Learning Points Appropriate Behaviours
Effective Teamwork 2

What is a Team? ‡ A team is defined µas a group of people who work interdependently and have joint accountability for a task. Effective Teamwork 3 .¶ A team is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

the two terms are not interchangeable. a teacher. An employer. Effective Teamwork 4 . a coach can put together a group of people and never build a team.Are Teams Different from Groups? Although a team is a group of people. The team concept implies a sense of shared mission and collective responsibility.

‡ So what is your verdict? Effective Teamwork 5 . has a boundary separating it from its environment and have a unique identifier or name. have a common purpose.Is an Organisation a Team? ‡ An organisation is a grouping of people who usually feel the same about a particular cause. function according to certain rules and regulations.

shares work Effective Teamwork 6 . decides. decides. delegates works to individual Group ‡ Shares or rotates leadership roles ‡ Individual and mutual accountability (Accountable to each other) ‡ Collective work products ‡ Discusses.Some Differences Team ‡ Has a designated strong leader ‡ Individual accountability ‡ Individual work products ‡ Individual work products ‡ Discusses.

Types of Teams ‡ ‡ ‡ ‡ ‡ Functional Operating Team Cross-Functional Team Self-Managing Team Self-Defining Team Top Executive Team Effective Teamwork 7 .

but specialized functions ± Example: Maintenance crew. SWAT team.Types of Teams ‡ Functional Operating Team ± Formal Leader ± Members with similar. sports ‡ Cross-Functional Team ± Usually has a formal leader ± Members with different functions ± various stakeholders ± Example: Team to begin new or to kick-off a new promotion Effective Teamwork 8 .

coach. but specialization of roles is possible Effective Teamwork 9 .leadership may rotate ± Membership: similar functions ± External leader.Types of Teams ‡ Self-Managing Team ± No formal leader . to direct. and delegate ‡ Self-Defining Team ± No formal leader . support. in the same organization.leadership may rotate ± Facilitator acts as leader ± role rotates ± Membership: similar goals or business purpose.

Types of Teams ‡ Top Executive Team ± Can have some of the characteristics of the previously discussed types of teams. Effective Teamwork 10 .

1-5 What are Teams Made Up Of? ‡ ‡ ‡ ‡ ‡ Leader (Team Player) Members (Tem Players) Shared Goal/Objective/Aim/Target Agreed process Identified roles Effective Teamwork 11 .

1-6 Characteristics of Effective Teams ‡ Purpose & Values (clear commitment of purpose and goals) ‡ Empowerment. initiative. involvement & creativity ‡ Relationships and communication Effective Teamwork 12 .

acknowledgement of team efforts ‡ Morale . significant results and problem solving ‡ Recognition and Appreciation ± valued contributions. encourage hard work Effective Teamwork 13 . enthusiastic.confident.1-6 Characteristics of Effective Teams ‡ Flexibility in share responsibility ‡ Optimal performance ± High standards.

concerns.What Skills do Teams Need to PERFORM? ‡ Being able to commit to a shared goal ‡ Being able to listen and respond to others in an objective and productive way ‡ Being able to take on different roles in the group in order to accomplish shared ends ‡ Being open and honest with one's ideas. and values ‡ Being able to be a leader as well as a follower ‡ Not carrying hidden agendas into team meetings Effective Teamwork 14 .

1-7 What Skills do Teams Need to PERFORM? ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Communication Commitment Leadership Time management Decisions making Delegation Functional/Technical Skills Management Skills Effective Teamwork 15 .

alter. lead.Managerial Skills ‡ There are three skill sets that managers need to perform effectively. Effective Teamwork 16 . ± Human skills: the ability to understand. ± Technical skills: the job-specific knowledge required to perform a task. All three skills are enhanced through formal training. and control people¶s behavior. reading. ± Conceptual skills: the ability to analyze and diagnose a situation and find the cause and effect. accounting. Common examples include marketing. and manufacturing. and practice.

etc.What are the Benefits of Teamwork? Distributing the workload Reinforcing individual capabilities Creating participation and involvement Making better decisions Feeling like we play a part in the work being done ‡ Generating a diversity of ideas. ‡ ‡ ‡ ‡ ‡ Effective Teamwork 17 .

more ideas can be generated. knowledge and personal attributes in a team. others love the detail while there are those that focus on the big picture. ‡ Skills ‡ Even the best qualified individual cannot have all of the skills to do everything. Some people excel at coming up with the ideas. So when a team works together. some too can be counted on for implementation. it has a wide range of skills available that it can utilise to deliver extraordinary results. Effective Teamwork 18 . more creative solutions are generated.What are the Benefits of Teamwork? ‡ Creativity ‡ By utilising all different skills. leading to better results.

work can move forward in parallel and the ultimate goal achieved faster. As more energy and enthusiasm is created during interactions.1-10 ‡ Satisfaction What are the Benefits of Teamwork? ‡ Individuals working together as a team to achieve a common goal are continually developing. implementing it and delivering specific benefits. the energy is utilised and produces results which positively impacts on motivation and leads to even more success. By splitting up the project. It could take months and maybe years to make it happen. pulling together a proposition. ‡ Speed ‡ Imagine that you have a project that needs research. Effective Teamwork 19 . financing it.

especially when the going gets tough. Effective Teamwork 20 . allowing us to cut through the options and get on with those most likely to achieve the desired goal. People will often go to what seems like extreme lengths when they know that they can rely on the support and encouragement of the team. other team members can act as a sounding board. In a team situation. ‡ Support ± It is amazing the amount of solidarity that is created in teams.1-12 What are the Benefits of Teamwork? ‡ Sounding board ± We all have a range of options open to us.

Benefits of Teamwork to You ‡ Teamwork helps employees learn their jobs faster ‡ Teamwork encourages members to strive for excellence ‡ Teamwork gives employees the sense of job security ‡ Teamwork helps departments work constructively ‡ Teamwork gives employees a sense of ownership Effective Teamwork 21 .

Benefits of Teamwork to Golden Tulip ‡ ‡ ‡ ‡ ‡ Teamwork reduces downtime Teamwork increases productivity Teamwork reduces turnover Teamwork lowers implementation time Teamwork saves health costs Effective Teamwork 22 .

How Can I Be a Team Player? ‡ Discussions ‡ Characteristics of a Team Player Effective Teamwork 23 .

There Is No ³I´ In Teamwork But If You Look Hard Enough. Effective Teamwork 24 . There Is A ³Me´.

Effective Teamwork 25 .

µfree loaders¶ in teams.Negative Aspects of Teamwork ‡ There can be Social Idleness . ‡ Some people feel used ‡ Teamwork may be time consuming when the team does not set right priorities ‡ May increase level of unhealthy competition ‡ Focusing exclusively on negative aspects ‡ Criticizing other members ‡ Agreeing with the first idea ‡ Retreating rather than trying to explain ‡ Changing positions to reduce conflict ‡ Being dominated by one or two people ‡ Withdrawing from the discussion ‡ Deferring to the more aggressive members ‡ Reacting with frustration ‡ Failing to question ideas 26 Effective Teamwork . these people pretend to work but don¶t actually work.

Effective Teamwork 27 .

1-15 Learning Points & Appropriate Behaviours ‡ What Learning Points have you got from the activity. discussions and presentations? ‡ Can you list some Appropriate Behaviours we need to adopt to ensure that our teams become effective? Effective Teamwork 28 .

Benjamin Franklin Effective Teamwork 29 .Conclusion ‡ THERE IS NO ³I´ IN TEAMWORK BUT IF YOU LOOK HARD ENOUGH. we shall all hang separately. THERE IS A ³ME´.´ . ‡ ´We must all hang together. or assuredly.

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