Presentation on Communication and Communication Skills.

By, Group -1 Members are 1. Talented Trushit Shah 2. Kind Krunal Katwala 3. Loveable Lajja Shah 4. Smart Siddharth Jain 5. Knowledgeable Kanchi Tulsan 6. Rich Ruchika Ashar 7. Krutika Singani 8. Nervousless Niraj

integrity and harmony amidst the heterogeneous mass of people. to share information ‡ It is exchange of facts. Lajja Shah . opinions or emotions by two or more people. and ideas to create mutual understanding between two or more people.Introduction to Communication ‡ Derived from Greek word ¶communis· i.e. ‡ It is a lifeline of the organization. ‡ It is a systematic and continous process of telling. ‡ The fundamental objective of communication is to build up negotiation. listening and understanding.

Improved productivity: Clear instructions give clarity of thought to recipient thus he/she knows what is to be done and how things are to be done.Advantages of Communication ‡ Advantages of good Communication are mentioned below: ‡ 1. ‡ 2. ‡ 3. It helps us feel good about ourselves and others. Mutual respect: It leads to the development of mutual respect with others which in turn builds a solid relationship. Self-esteem: SelfIt increases our self-esteem since there is mutual respect. selfSiddharth Jain . Positive feeling: Positive thinking is essential in attitude building. ‡ 4. this improves productivity as well as efficiency.

Enhanced creativity and efficiency: ‡ Once a person knows exactly what is to be done his entire mind is focused on how the job is to be done. ‡ 7. This gives rise to creativity and efficiency. Achieve goals: Be it personal goals or professional targets communication helps us achieve our goals. ‡ 6.‡ 5. Communication has too many other benefits It protects us from being taken advantage of by others It enables us to make decisions and free choices in life It enables us to express. a wide nonrange of feelings and thoughts. both positive and negative. both verbally and non-verbally. Siddharth Jain .

integrity and harmony amidst the heterogeneous mass of people. Good morning. excuse me. ‡ Communication can be broadly classified into two categories a) Phatic communication It refers to build up intimacy and sound relationship between speaker and listener The commonly used expressions are how do you do. Fine thanks. and business communication It refers to the process of communication through which behaviour is modified.‡ The fundamental objective of communication is to build up negotiation. productivity of relationship is enhanced and goal is achieved. change is effected. directed to specific purpose and contains the complicated network of human relations Lajja Shah b) . nice to meet you etc.

barrier screens. separate areas for people of different status Perceptual barriers ‡ The problem with communicating with others is that we all see the world differently. ‡ It is after all something we've done all our lives. Physical barriers ‡ Physical barriers in the workplace include marked out territories. If we didn't. ‡ What makes it complex. Krutika Sangani . empires and fiefdoms were strangers are not allowed ‡ closed office doors. ‡ Here are the 7 top barriers. we would have no need to communicate: something like extrasensory perception would take its place. difficult.Barriers of Communicatios ‡ Many people think that communicating is easy. and frustrating are the barriers we put in the way.

have a vocabulary twice that of boys. buzzGender barriers ‡ There are differences between the speech patterns of a man and a woman. It is comprised mainly of fear.000 to 10. These are the behaviours that the group accept as signs of belonging. A woman speaks 22.Emotional barriers ‡ One of the chief barriers to open and free communications is the emotional barrier. Cultural barriers ‡ When we join a group and wish to remain in it. girls speak earlier than boys and at the age of three. mistrust and suspicion. Krutika Sangani . buzz-words and jargon.000.000 words a day whereas a man speaks 7. Language barriers ‡ Language that describes what we want to say in our terms may present barriers to others who are not familiar with our expressions.000 to 25. sooner or later we need to adopt the behaviour patterns of the group. In childhood.

Working 5. Withdrawal 2. Closeness That way.Interpersonal barriers ‡ There are six levels at which people can distance themselves from one another: 1. Pastimes 4. Rituals 3. Games 6. you can break down the barriers that get in your way and start building relationships that really work. Krutika Sangani .

taken into consideration. ‡ To communicate effectively you need to be clear of your message. ‡ Other things like culture and different situations should also be Kanchi Tulsan . and you should understand how your message would be interpreted by the audience. ‡ Proved by many surveys that communication skill is the most important attribute required as one can easily assist in solving many issues within the organization. understand your audience.Communication and Corporate World ‡ Communication Skills play an important role in today's corporate world and can help you boost your career. ‡ A good communicator always has an edge over his colleagues.

5. always get the feedback from the audience. The more clearly you convey your message or your ideas the audience will be able to understand it clearly. The message should be short and crisp. 1. Kanchi Tulsan 4. . Analyze the feedback of the audience. You will find many barriers in communication which you need to remove while communicating. 3.‡ Certain Points to remember while communicating in the Corporate World. positive attitude and good vocabulary helps in better understanding for the audience. The different channels with which you are communicating. 2. You should be confident while communicating. 6. Use of good body language. Try to find out where you defaulted and do not make the same mistake the next time.

‡ It improve work environment and builds team spirits. Its importance from organization point of view is mentioned below. ‡ It provides information about happening in the organization. Krunal Katwala . ‡ It avoids misunderstanding and there by build strong interpersonal relationships. ‡ It helps in carrying out its mission.Active Listening Listening is a general consensus among the people. ‡ It is useful methods of solving problems in an organization. very few people are good listeners. It is in this scenario that active listening comes to the fore. However. Hearing is done through ears whereas listening is by the mind.

‡ Need to pay open attention. ‡ Careful Observations. ‡ Avoid making judgments Krunal Katwala . ‡ Clarifications for things not understood.Guidelines For Active Listening ‡ Have an open mind. ‡ Staying involved. ‡ Staying focused.

‡ Gestures The movement of our hands. A proper gesture adds value to the speech. The clearer the voice the more effective is the communication. our eyes adopt different postures. In different situations. legs.Qualities of Good Speaker ‡ Voice Voice is one of the most important element to be a good speaker. ‡ Eye Contact Eye Contact is very important in face to face communication. Niraj Tondwalkar . Hence it is one of the qualities required to be a good speaker. Voice of the speaker reveals his education. training. temperament. torso and head are called gestures.

Niraj Tondwalkar .‡ Pause A good speaker avoids speaking at length. Pausing at the right moment is helpful in gaining the attention of the audience about the upcoming subject. However frequent pause show be avoided. ‡ Confidence A good speaker is always/needs to be confident and should have well knowledgeable about the topic he is speaking about and be able to hold his audience. he should engage the audience so that none of them loses interest in the speech and the time spent is effective for both the speaker ‡ Good Reader A good speaker should be a good reader has he can come across some new words which can add flavor in his speech.

‡ A Win-Win Negotiator Win- Trushit Shah .WHAT MAKES A GOOD COMMUNICATOR? ‡ An Active Listener. ‡ An Effective Presenter. ‡ A Quick Thinker.

Communication Skills play an important role in today's corporate world and can help you boost your career. to share ‡ It is a lifeline of any organization. Trushit Shah ‡ A good communicator always has an edge over his colleagues. overcome that and turn the game in our favour. ‡ With Positive feelings and mutual respect with each other ‡ There are many barriers in communication but we have to organization can improved its efficiency and its productivity.e.Summary ‡ Derived from Greek word ¶communis· i. ‡ Since Every Coin has two sides so communication. As nothing is impossible. .

pause and good reader. body language and gestures. staying involved and staying focused. ‡ Trushit Shah .‡ Active Listening avoids misunderstanding and there by build strong interpersonal relationships. ‡ For active listening you needs to have an open mind. clarifications for things not understood. pay attention. ‡ Good speaker should have qualities like to have clear voice.

ANY QUESTIONS ??? .

.THANKING YOU!!! On behalf of all the members of Group -1.

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